Dunkin'
$ • Coffee Shops, Donuts
Hours:
13953 W Waddell Rd, Surprise
(480) 498-7978
Customers' Favorites
Dunkin' Donuts Reviews
All the gals working on Thanksgiving were super nice and were dealing with lots of rude and impatient customers when it’s literally thanksgiving!! They remained kind and in positive moods based on my visit. They were working fast and doing their best! Happy Thanksgiving to them.
I made a mobile order for a coffee and a chocolate cream filled donut. When I got home, the donut I got was a vanilla frosted sprinkle, which I don’t like. While the staff was friendly, customer service would’ve been better if they allowed me the opportunity to choose a donut of my liking, since they didn’t have what I wanted. Also, the app wouldn’t allow me to order the loaded hash browns because the app states they’re sold out of queso. However, I was able to order...read full review
Ratings
Menu
Hours
| Monday | 4AM - 9PM |
| Tuesday | 4AM - 9PM |
| Wednesday | 4AM - 9PM |
| Thursday | 4AM - 9PM |
| Friday | 4AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
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It was my first time at this location and I placed a mobile order for a simple cold brew. I waited over 20 minutes for it in the store. I understand times get busy but their system they had going on wasn’t working. They weren’t putting orders on the mobile table, they were calling them out and in an assembly line order. Additionally, some orders just sat there already done and ready to go (like mine) because they were calling them out “in order” and then helping package...read full review