McDonald's

13933 N Litchfield Rd, Surprise
(623) 544-9535

Recent Reviews

Mia Felix

Rudest staff. Said they couldn’t make 2 pies but then said that it would be a 15 minute wait then a 13 wait. THEN took it back because the mangers didn’t want customers supposedly waiting long. Like what does that even mean lmao. THEN changed it to 20 minutes for us to say no. Just pick a lie and stick with it, if ur lazy then say that!!!

Atmosphere: 1

Food: 1

Service: 1

Stetson Harlan

Waited 30 minutes for a supposedly 2-5 minute order which was literally only 2 cheeseburgers.

jesse g

Seriously, you have to be retarded or stupid to work here. Learn how to take an order.

Atmosphere: 1

Food: 1

Service: 1

Just Me

Dropped in for a quick snack for the grandkids after school. Very quick, easy and fast.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Happy Meals, Burgers, Sausage Mcmuffin with Egg, Mcdouble

Theo Dore

I had an amazing experience, those who took my order were Shelby Quentin were amazing and game me great service along with amazing service, I would go here again

Atmosphere: 5

Food: 5

Service: 5

R Lo

The slowest service. And with prices going up just avoid if possible.

Atmosphere: 2

Food: 2

Service: 1

william worz

poor customer service slow times I have worked for a Business store. then this store and never had a customer waiting for there food

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Happy Meals, Burgers, Mcdouble

Fagentzlaroz K

Gave me a spoon Excellent night service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Large Fries, Mcnuggets with Sweet and Sour Sauce

selanea barrow-simon

They got my food order wrong when I told 3 different times what I wanted. Then the lady who brought me my food (drive through) had an negative attitude when I told her the order was wrong. She insisted it was. When I got home my order was wrong. I called the store the manager remembered me and apologized for mix up and offered to give me a new meal free when I come back. Not sure I want to come back. This store and experience gave me a bad taste for McDonald's.

Atmosphere: 3

Food: 1

Service: 1

Recommended dishes: Large Fries, Burgers, Sandwiches

jaz

service is soo slow even sometimes when barely anyone is in the drive through or inside? makes no sense why i waited 30 minutes for a pie , only reason i barely noticed was because i ordered it while eating inside, many times the food is wrong as well, only reason I go is because it’s closer and play area is nice.Some of the staff will ignore you as well a few are helpful though and ice machine is always out

Atmosphere: 3

Food: 3

Service: 1

carlos valenzuela

Best coffee ever , it's better then any $7 coffe.

Atmosphere: 4

Food: 2

Service: 4

Keycha Jones

NEXT TIME YALL TELL ME TO PARK. I WONT. YALL LOST MY ORDER AND I WILL BE HOLDING UP THAT LINE BECAUSE OF THAT. YALL CALL YOURSELF FAST FOOD AND IT'S NOT FAST ENOUGH. JUST BE PREPARE BECAUSE THIS WONT STOP ME FROM COMING!!! LETS GET IT TOGETHER MCDONALDS!!

Atmosphere: 1

Food: 1

Service: 1

Lxee Banks

Usually busy. Has playground. Clean.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Sausage Egg and Cheese Biscuits, Mcflurry with Oreo Cookies, Big Breakfast, Large Fries, Dr Pepper, Mcnuggets with Sweet and Sour Sauce, Hotcakes, Sausage Mcmuffin with Egg

Patrice Calvert

Service gets 5 stars even though our food took forever. Everyone we interacted with were nice and apologizetic. Big Mac had way too much sauce but I'll blame that on the rush.Kid-friendliness: The play area is always clean and not too busy when I come.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Happy Meals, Large Fries, Medium Fries, Burgers

Elaina Hernandez

Always check your order before you leave. They frequently forget items. Also, plan on waiting even if the drive thru is empty. They push people thru the drive thru to keep their time down, but leave you waiting out front for 10+

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Happy Meals, Mcdouble, Large Fries, Big Mac Meal

Load More