McDonald's

16547 W Bell Rd, Surprise
(623) 537-5300

Recent Reviews

Louisa

It does not matter how long you wait in the drive thru plan on parking and waiting for you food. There hasn't been 1 time that we have visited in the last couple months that our order doesn't take at least an hour and fifteen minutes from start to finish. It's not even faster to mobile order. I literally mobile order from home and still over an hour wait. Food is regular quality just as mcdonald's always is. Staff is fine the wait is just crazy

Atmosphere: 3

Food: 3

Service: 3

Tom Turner

Was asked the manager to take our order and she did. We appreciate not having to deal with the robot ordering. We like talking to people so we really do appreciate her time for doing it.

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Double Cheeseburger, Big Mac

Debra Thorn

Waited 40 minutes

Atmosphere: 1

Food: 1

Service: 1

Mark Verner

This place couldn’t get an order correct to save their lives. Even after they verify the order, they still don’t give you what you ordered. Idiots.

Atmosphere: 3

Food: 3

Service: 1

J & K Cooper

Although a play area is advertised, it does not exist at this location.

emilie Mondoro

I went through the drive through and everything was all good when i got my food and came home i noticed they didn’t put half the stuff we had ordered in our bag, we paid for it and everything but they didn’t give us our food, we tried to call the place but it doesn’t let us call them, so upsetting.

Atmosphere: 1

Food: 2

Service: 1

Kimberly Hjellum

Great service from all staff members. Very clean restaurant and restrooms. Hot food and fairly quick service when they were busy!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mocha Frappe, French Fries, Vanilla Cone, Strawberry & Crème Pie

Scott Shepherd

I got an under cooked burger, otherwise it's a typical McDonald's just a little more rundown then most.

Atmosphere: 4

Food: 2

Service: 4

Angelina Wintrow

Girl employee screaming obscenities in the kitchen in front of my kids. Manager walking through kitchen while she shoves food in her mouth. Ice cream machine broken. Bathroom so gross I wouldn’t let my dog use it. I let the manager know the bathrooms were awful and her response was “k”. Trashes overflowing. Half the tables dirty when the dining room was completely empty. I honestly don’t know how McDonald’s employees get paid so much to do literally nothing.

bigboy slotting

Workers seem friendly, order chicken nuggets extra crispy and fries, got the order nuggest where mushy and fries ice cold went back to have fries redone and for some reason they gave me colder ones, save your money go to a different establishment poorly ran store.

Atmosphere: 2

Food: 1

Service: 3

Ameur Ben Aicha

It's a MacDonald's so obviously, you know it's a McDonald's so... What do you expect exactly ? A sommelier with a great selection of wine and amazing food prepared by a french chef with a fancy moustache?Just grab your food and go home!Parking: There's a parking lot in case you are not too lazy and are able to walk inside!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Double Quarter Pounder with Cheese, Deluxe Crispy Chicken Sandwich, World Famous Fries

PC Fslayer

Just terrible for u

Atmosphere: 3

Food: 3

Service: 3

C Bwill

Brand-new and no ice cream...

Atmosphere: 1

Food: 1

Service: 1

Ryan Bessette

This food is poison to your body and you shouldn’t eat this stuff because it’s available. They make it addictive on purpose.

Atmosphere: 2

Food: 1

Service: 5

Paul Cruz

Very dirty even when not busy.

Atmosphere: 2

Food: 2

Service: 2

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