Starbucks

15510 W Bell Rd, Surprise
(602) 810-1063

Recent Reviews

Kathy Chalupnik

My husband went in at 6:25 to use 2 gift cards and the red haired girl with a stud in her lip said they were getting ready to close and could not make a frozen drink. If you don’t close till 7 she could have made the drinks. We went to a better location and had great service.

Anita Leimone

We've been a few times, in person. One time our order was not done even after waiting 30 minutes. We came back after church and 2 hours later and picked it up - even though it was cold. Today we went in person, ordered 2 hot mochas. We had to wait about 15 minutes while others who ordered BEHIND us were served. Then one of the hot mochas came to the counter. I waited about 10 minutes, then asked why they don't just make the 2 hot mochas at the same time? They made some lame excuse like 'labeling error' - WHAT?

Atmosphere: 1

Food: 1

Service: 1

E. B.

Great

Atmosphere: 5

Food: 5

Service: 5

Bouncing Balls

This is my FAVORITE Starbucks of all time. Tony, Servi, Jay and the gang always have a smile and the right about of caffeine in my drink made with LOVE perfectly!

Atmosphere: 5

Food: 5

Service: 5

Dori Heckers

Was supposed to get my 140 bonus star but still haven't received them im very mad

Anne Bradley

They were very nice. I only got a cup of ice. They didn't even charge.

Atmosphere: 5

Service: 5

Kathleen Pupo

Thanks for making my dream just the Way I like it in for adding that special thought by adding a sticker to the top to make my day!

Atmosphere: 4

Service: 5

Michael Mazzeo

Very good coffee strong. That’s ok. Clean friendly staff clean bathrooms.

Atmosphere: 4

Food: 3

Service: 5

Chelle J.

My frozen drinks are always watery. I order my drinks online and pick up but when I get here my drinks are always watery even after ordering 5 minutes before. I literally live across the street. So I try not to come here because I order online because I'm in a rush not to wait another 10 minutes to get my drink fixed. I shouldn't have to do that otherwise why do they have a order ahead service??

E Nygaard

Always Love my coffee hereSo far my favorite is moca

Food: 5

Service: 5

linda schmidt

All the employees are allways so good and fast at what they do. I'm allways very pleased even after going there for as long as I have been they're allways on top of what they do. They all deserve bonuses☺️?

Atmosphere: 5

Food: 5

Service: 5

Dee Bissen

Busy place, stand in line to order.

Atmosphere: 5

Food: 5

Service: 5

Talia Cole

This Starbucks is quick, ten cars in the drive through is ten minutes and mobile orders are always done before the estimated time. They've never gotten my order wrong and they are great greeters!

Julie Sanchez

The baristas are always, always in a good mood or at least they seem to be. This helps boost others to be happy. My coffee is always on point, I have never had any issues or a need to complain about anything here.

Barry Cunningham

Bianca the Starbucks manager is the greatest.

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