Place is so dirty, floors are always sticky. Staff is pretty good, not sure if they are understaffed so they don't clean or they just receive poor training for cleaning. An "A" on a health inspection is not true.
Atmosphere: 1
Food: 2
Service: 2
Harrizona _
Showed up an hr before close. Ordered a taco and they didn't have any mild salsa (Pico) also got a kid's quesadilla for my kid and they told me they didn't have any kids chips. I said in the entire building? and she said "oh well we do in the back bot they're only for online orders so I can't give those out" ( Not the first time, Once they told me they had no kids chips and they couldn't give me chips because the big bags were already pretty portioned out). I'd suggest giving people what they're paying for. Also they had no napkins out and had already dumped all the juices/lemonades.
Atmosphere: 4
Food: 1
Service: 1
Daniel G
After spending at least 20 minutes pouring over the detailed reviews, we knew we had to enter this domain of filth, disservice, stingy portions, and stale rice. We even made a point to enter at the dreaded 6PM.With a bout of surprise and disappointment, we found ourselves provided with attentive service at an appropriately staffed location. ABSOLUTELY ABSURD! In 2024? NONSENSE, I SAY! Regulating my emotional response, I prepared myself for the minuscule portion sizes and stale rice. HOWEVER, the rice was fresh, and the portion sizes generous, dare I say! At this point, I was dredging myself to the register with bated breath to witness the horror of the grime and muck that would be the floors and kitchen. Maybe that will bring serenity to my spiraling mind. But no! To my horror, it was SATISFACTORY. By the Gods, all my expectations had been dashed.With a mind tempered by experience, I went over to the island of fountains and forks to find.......all lid sizes....well stocked, utensils aplenty, and the counter was wiped clean. I sighed in exhaustion. My mind was quickly reaching the limits of what it could take.And then I saw it. The mythical ICED TEA.This famed drink has seemed to elude one adventurer on this plane for far too long, and I wish him the best of luck in acquiring said drink truly fit for royalty.With my burrito practically bursting at the sides, I had no option left but to find a clean table and come to terms with this new reality I found myself inhabiting. The tortilla flaps beneath my eyes dripped with savory lusciousness as I bit into them. Bite after bite, I found power returning to this weary body of mine. After gobbling the meal like a ravinous raccoon, I refreshed myself with the mysterious orange drink of unknown origins, crafted with an alchemist's delicate touch. On completion of my meal, I looked up at my partner for her opinions. As our thoughts collided under our connecting gaze, I knew she came to the same conclusion: STUNNING! BRILLAINT! DOWNRIGHT DELICTABLE! We left this particular establishment in absolute shock.From two adventurers trying to make it through each day a moment at a time, there may be fancier places to find nourishing respite, but there are far worse.----------For those who have made it this far, it's a good Chipotle. The staff were awesome, and the food tasted great. Don't take life too seriously, and give people a break. It's 2024, and it's really hard for many people. Be kind, enjoy life, and keep trying to bring some light and fun to someone else's day.
This was my inaugural visit to Chipotle Mexican Grill in Phoenix. The establishment was pleasant, with a swiftly moving line and prompt service. We opted for a chicken bowl and a burrito bowl. While the food was flavorful and satisfying, the portion sizes seemed slightly small for the price. Additionally, I would appreciate more vegetable options beyond the standard salad mix for the bowl. Nevertheless, the overall experience was positive, offering a healthy dining choice. I intend to visit again.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito Bowl, Chicken Bowl
GHE
It’s chipotle, so the food tasted okay, but the staff were throwing things around and the service area in the back was the messiest I’ve ever see in a fast food environment. Food was everywhere, floors, counters- dirty dishes were stacked and moved around to make space for new food containers rather than washing anything. There were even overflowing containers of water that puddled onto the service area floor while I was waiting in line.Beverage dispensers were out of order and missing lids- every part showcases a lack of management oversight. I would avoid this location. This is the view from the register.
Atmosphere: 1
Food: 3
Service: 1
Carlos
Went here for lunch on Sunday. It was very busy but it’s chipotle so it’s nothing new for them. Felt like the workers were either inexperienced or just trying to go too fast and as a result spilling the ingredients all over the counter and messing up simple tasks such as rolling the burrito (worker failed go properly roll mine on the first try and spilled half my burrito on the counter!!). Take a deep breath and focus on the task at hand guys it’s not rocket science and good food and service is more important than me getting my burrito 30 seconds faster. Still better than the one on mill I guess… illegal Pete’s is 100x better.
Atmosphere: 2
Food: 3
Service: 2
conain j
Old food, fajitas were dark and scrapped off the bottom of pan. Asked lady to get some from back and same thing. Food quantity was like scrape, threw a few beans into the bowl. Trash everywhere, stations dirty with stuff just falling into other pans. What kinda business is this? will report to the county for poor hygiene.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Bowl
keith
Rice was hard. Steak was hard and not even cut into small cubes. Been eating chipotle at min 3 days a week for past 2 years. The quality of rice and steak the last month or so have been very bad. Will be taking a break from chipotle for a while
Atmosphere: 2
Food: 1
Service: 2
Dan Streufert
Not thrilled. Payed for 3.80 for a large drink, carry out. Got there, iced tea was out. (I’m trying to avoid sugar).Told an employee who was there filling up his cup for a drink on his break. Response? “Huh, yeah I guess we’re out.” …. Proceeded to continue his break.Told the lady at the front desk. Said “oh, I can make some more, it will only take 15 mins.” I don’t have 15 mins. Threw away the $4 cup and left the store. Manager - if you’re reading this, if you’re going to charge that much for drinks, you need to keep them full.
Queso!!!! I heard something gross about their chicken so I only eat the queso anymore but that's ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Chips and Salsa
Freddy Valera
Very good attention from their employees..affordable prices..recent fredca food..recommended
Blood Good Transportation
I am use to chipotle serving you a bunch of food. They were very slim on the serving amount. Food was cold .
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Burrito Bowl
Ryan Sawyer
Definitely had the JV team working tn. Dude scooping food was putting like half the normal amount. Both people in front of me had to ask for more rice and meat as did I. The burrito ended up being all guac and lettuce on one side and the whole thing was cold. And the chicken was like all burnt end pieces. Normally the food is better than this but lately its been very hit or miss
Atmosphere: 4
Food: 3
Service: 4
Munchy Minotaur
Vegetarian options: Veggie Burrito/Bowl - Guac included at no extra cost.Sofritas Burrito/Bowl - Guac costs extra.Berry Aqua Fresca - Literally the freaking best.Dietary restrictions: Can accommodate vegans and vegetarians.
Place is so dirty, floors are always sticky. Staff is pretty good, not sure if they are understaffed so they don't clean or they just receive poor training for cleaning. An "A" on a health inspection is not true.
Atmosphere: 1
Food: 2
Service: 2
Showed up an hr before close. Ordered a taco and they didn't have any mild salsa (Pico) also got a kid's quesadilla for my kid and they told me they didn't have any kids chips. I said in the entire building? and she said "oh well we do in the back bot they're only for online orders so I can't give those out" ( Not the first time, Once they told me they had no kids chips and they couldn't give me chips because the big bags were already pretty portioned out). I'd suggest giving people what they're paying for. Also they had no napkins out and had already dumped all the juices/lemonades.
Atmosphere: 4
Food: 1
Service: 1
After spending at least 20 minutes pouring over the detailed reviews, we knew we had to enter this domain of filth, disservice, stingy portions, and stale rice. We even made a point to enter at the dreaded 6PM.With a bout of surprise and disappointment, we found ourselves provided with attentive service at an appropriately staffed location. ABSOLUTELY ABSURD! In 2024? NONSENSE, I SAY! Regulating my emotional response, I prepared myself for the minuscule portion sizes and stale rice. HOWEVER, the rice was fresh, and the portion sizes generous, dare I say! At this point, I was dredging myself to the register with bated breath to witness the horror of the grime and muck that would be the floors and kitchen. Maybe that will bring serenity to my spiraling mind. But no! To my horror, it was SATISFACTORY. By the Gods, all my expectations had been dashed.With a mind tempered by experience, I went over to the island of fountains and forks to find.......all lid sizes....well stocked, utensils aplenty, and the counter was wiped clean. I sighed in exhaustion. My mind was quickly reaching the limits of what it could take.And then I saw it. The mythical ICED TEA.This famed drink has seemed to elude one adventurer on this plane for far too long, and I wish him the best of luck in acquiring said drink truly fit for royalty.With my burrito practically bursting at the sides, I had no option left but to find a clean table and come to terms with this new reality I found myself inhabiting. The tortilla flaps beneath my eyes dripped with savory lusciousness as I bit into them. Bite after bite, I found power returning to this weary body of mine. After gobbling the meal like a ravinous raccoon, I refreshed myself with the mysterious orange drink of unknown origins, crafted with an alchemist's delicate touch. On completion of my meal, I looked up at my partner for her opinions. As our thoughts collided under our connecting gaze, I knew she came to the same conclusion: STUNNING! BRILLAINT! DOWNRIGHT DELICTABLE! We left this particular establishment in absolute shock.From two adventurers trying to make it through each day a moment at a time, there may be fancier places to find nourishing respite, but there are far worse.----------For those who have made it this far, it's a good Chipotle. The staff were awesome, and the food tasted great. Don't take life too seriously, and give people a break. It's 2024, and it's really hard for many people. Be kind, enjoy life, and keep trying to bring some light and fun to someone else's day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Burrito, Burrito Bowl, Chips
This was my inaugural visit to Chipotle Mexican Grill in Phoenix. The establishment was pleasant, with a swiftly moving line and prompt service. We opted for a chicken bowl and a burrito bowl. While the food was flavorful and satisfying, the portion sizes seemed slightly small for the price. Additionally, I would appreciate more vegetable options beyond the standard salad mix for the bowl. Nevertheless, the overall experience was positive, offering a healthy dining choice. I intend to visit again.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito Bowl, Chicken Bowl
It’s chipotle, so the food tasted okay, but the staff were throwing things around and the service area in the back was the messiest I’ve ever see in a fast food environment. Food was everywhere, floors, counters- dirty dishes were stacked and moved around to make space for new food containers rather than washing anything. There were even overflowing containers of water that puddled onto the service area floor while I was waiting in line.Beverage dispensers were out of order and missing lids- every part showcases a lack of management oversight. I would avoid this location. This is the view from the register.
Atmosphere: 1
Food: 3
Service: 1
Went here for lunch on Sunday. It was very busy but it’s chipotle so it’s nothing new for them. Felt like the workers were either inexperienced or just trying to go too fast and as a result spilling the ingredients all over the counter and messing up simple tasks such as rolling the burrito (worker failed go properly roll mine on the first try and spilled half my burrito on the counter!!). Take a deep breath and focus on the task at hand guys it’s not rocket science and good food and service is more important than me getting my burrito 30 seconds faster. Still better than the one on mill I guess… illegal Pete’s is 100x better.
Atmosphere: 2
Food: 3
Service: 2
Old food, fajitas were dark and scrapped off the bottom of pan. Asked lady to get some from back and same thing. Food quantity was like scrape, threw a few beans into the bowl. Trash everywhere, stations dirty with stuff just falling into other pans. What kinda business is this? will report to the county for poor hygiene.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Bowl
Rice was hard. Steak was hard and not even cut into small cubes. Been eating chipotle at min 3 days a week for past 2 years. The quality of rice and steak the last month or so have been very bad. Will be taking a break from chipotle for a while
Atmosphere: 2
Food: 1
Service: 2
Not thrilled. Payed for 3.80 for a large drink, carry out. Got there, iced tea was out. (I’m trying to avoid sugar).Told an employee who was there filling up his cup for a drink on his break. Response? “Huh, yeah I guess we’re out.” …. Proceeded to continue his break.Told the lady at the front desk. Said “oh, I can make some more, it will only take 15 mins.” I don’t have 15 mins. Threw away the $4 cup and left the store. Manager - if you’re reading this, if you’re going to charge that much for drinks, you need to keep them full.
Got food poisoning from the
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Queso!!!! I heard something gross about their chicken so I only eat the queso anymore but that's ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Chips and Salsa
Very good attention from their employees..affordable prices..recent fredca food..recommended
I am use to chipotle serving you a bunch of food. They were very slim on the serving amount. Food was cold .
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Burrito Bowl
Definitely had the JV team working tn. Dude scooping food was putting like half the normal amount. Both people in front of me had to ask for more rice and meat as did I. The burrito ended up being all guac and lettuce on one side and the whole thing was cold. And the chicken was like all burnt end pieces. Normally the food is better than this but lately its been very hit or miss
Atmosphere: 4
Food: 3
Service: 4
Vegetarian options: Veggie Burrito/Bowl - Guac included at no extra cost.Sofritas Burrito/Bowl - Guac costs extra.Berry Aqua Fresca - Literally the freaking best.Dietary restrictions: Can accommodate vegans and vegetarians.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Veggie, Veggies Grilled, Veggie Burrito, Vegetarian Bowl, Carnitas Salad