“I'm a customer for life after the honesty & integrity displayed by an employee from this Tempe location, Maria V. I showed up at 8:30AM, long before it opened, anxious about a credit card forgotten in the store the night prior. Not only did Maria crack the door to see what's the problem after seeing my face through the store window, but she pleasantly and politely responded to me (that she needed a small chunk of time to contact higher ups on that matter). My anxiety caused me to repeatedly ask the same questions in various ways, but that didn't stop Maria from politely responding to each one. She took my number, & texted me while still on site to make sure I had her contact info for follow up. This was her personal phone number, so definitely went above and beyond the call of duty here. An hour later, Maria texted me that she had the missing card and to bring ID to get it - which I did, and which is prompting my review right now. My personal credit card was left in store overnight, and Maria V used her personal cell to assuage this visibly distraught customer, AND, get it back in my hands before the store opened the next day. This kind of integrity isn't seen enough these days, but to be coupled with a work ethic that encompasses doing the right thing all the time? Unheard of. I was an occasional guest of Popeyes, but will become a true repeat customer FOR LIFE so long as they keep people like Maria V on board. Whatever she's earning with them isn't enough, considering the heart and soul she's giving them both on and off the clock!“
“Katrina the cashier was amazingly professional and polite. Her product knowledge was something I had never experienced in any restaurant. The whole staff was friendly so I had to give a review. Normally I only would have given a review if I had a bad experience but this type of customer service etiquette deserves one. I was greeted professionally the food was hot and it almost felt like home. This is what professionalism is all about.“