Typical roadhouse. Extremely busy from the moment they open. The food is worth the wait. But I have experienced a long wait time getting the food out of the kitchen.
Atmosphere: 4
Food: 5
Service: 4
Joe Meeks
Meat was red
Atmosphere: 4
Food: 4
Service: 4
Karen Boarman
As we travel, we stop at Texas Roadhouse very often. Staff was mono tone greeting & seatingvus. Sad to say this was the dirtiest location we have been to. Arrived at 6pm with an instant table available(not crowded). Walking in noticed paper straws, napkins, etc on every floor isle. Watch all staff & the manager constantly walking over it, never picking it up. Trip to bathroom was shocking. Paper outside the door and all over the bathroom & stalls, plus empty supplies.Our appetizers & dinners were not cooked right (heard tables around us complaining about food too).Through it all the only smiles and friendly person we could see was our waitress Gabriel. Who was terrific at welcoming, serving, and checking on us!!!
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: The House Salad, Salad, Baked Potato
Wilmer Leyva
Amazing as always
Atmosphere: 5
Food: 5
Service: 5
Yukon 138
I'd like to start by saying Texas Roadhouse has been a favorite of mine for years. I've been a happy customer for years! Food has always been great as well as the hospitality. Today was a game changing experience. I've never been so mad about poor service and poorly cooked food. It would have been different had I been treated like a customer and not a number. To top ot off, they didnt offer any kind of compensation for the poor service or the poorly cooked meal. I will still continue to go to Texas Roadhouse but not on Warner.
Atmosphere: 3
Food: 3
Service: 2
Wilbur Bujas (tectoplates)
The chili we ordered was lukewarm and the bun for the burger we ordered was stale. Our server was very nice, her name was Faith and the restaurant was very busy so it took a while for our food to come out leading me to believe the chili was sitting out for a while. Great customer service, just poor time management.
Atmosphere: 4
Food: 2
Service: 4
Allen S
We were visiting from Northern California they open at 3:00 p.m. so we had to wait for little while before getting there. Our server Tate was great always making sure we have everything The food was very good too including breads and they come with two sides which is nice. Everyone very friendly, I will go there again I recommend this restaurant. You cannot go wrong with their food everything is great
Atmosphere: 5
Food: 5
Service: 5
Murray Wegener
We have dined at this Tempe location 4 times in 2 the months of our stay . Each time was as good as the other. Food was on par with most of the much more expensive establishments that we have dined at and the service was 10/10.Cynthia went out of her way to get us set up with the mobile App and provided us with free appetizers to enjoy next visit...which we did !! Fantastic....thank you Cynthia !We will recommend Texas Roadhouse to our friends and family and will certainly be back !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Sweet Potato, Hot Fresh Baked Bread Rolls, Fried Pickles, The House Salad, Caesar Salad, Potato, Bread and Cinnamon Butter, Salad, Baked Potato, Mashed Potatoes
Kurt Harless
Decent steak, ribs are dry and tasteless. Portions are getting smaller. Service energy is low. Just nothing special anymore.
Atmosphere: 2
Food: 3
Service: 3
Whitney Smith
Great food and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Sweet Potato, Hot Fresh Baked Bread Rolls, Bread and Cinnamon Butter, Baked Potato
Dine in: Yes
Curbside pickup: No
Went to Texas Roadhouse yesterday around 7:10 with a party of about 10 people they informed us it would be a 10 min wait and would be in a booth for 8 people saying we could squeeze our extra guests in to accommodate the workers area and other guests. One of the people in our party was going to be late but we wanted to get seated because it was our friends 22nd birthday and we didn’t want to inconvenience the servers with having to serve us past close (we had paid and left the restaurant by 8:55 pm) Our waitress, Victoria, decided to greet our table and have the biggest attitude I had ever witnessed at an establishment that is built upon customer service. She was moody and talking to other servers and staff about our behavior even though we weren’t loud or disrespectful, all we wanted to do was order our food and have a good time. It was hard for us to get her attention it seemed as though she was avoiding us. She just brought us bread and decided we wouldn’t be getting waters until our entire party arrived. When it came time for us to get drinks half of our table was planning on buying the expensive alcoholic drinks but due to her actions towards us as patrons the table was to nervous to order anything other than water and one beer (which she took over 15 mins to bring to the table) also when we had informed her that it was our friends birthday we were met with a shrug and a blunt “okay.” As we began ordering our meals her tone was extremely condescending until she realized every person was purchasing a meal at or above $20. I felt like she was rushing us to leave and it seemed like she wanted to be anywhere except work. Over all unpleasant experience with okay food. Victoria I hope you have a better day.
Atmosphere: 4
Food: 3
Service: 1
Kathleen McGrath
YUMMMM!!! GREAT steaks wonderful salad and perfect drinks!!! Delicious ?!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fresh Baked Bread Rolls, Fried Pickles, Bread and Cinnamon Butter, Salad, Mashed Potatoes
Claudia Aranda
Was really good ?Thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Sweet Potato, Hot Fresh Baked Bread Rolls, Fried Pickles, The House Salad, Mac & Cheese, Potato, Baked Potato, Mashed Potatoes
Karen Hess
Our friends got food poisoning from your Ribs.
Atmosphere: 3
Food: 1
Service: 4
vincent salotti
Took 2 visiting sister in-laws and my daughter there for a good steak dinner!
Typical roadhouse. Extremely busy from the moment they open. The food is worth the wait. But I have experienced a long wait time getting the food out of the kitchen.
Atmosphere: 4
Food: 5
Service: 4
Meat was red
Atmosphere: 4
Food: 4
Service: 4
As we travel, we stop at Texas Roadhouse very often. Staff was mono tone greeting & seatingvus. Sad to say this was the dirtiest location we have been to. Arrived at 6pm with an instant table available(not crowded). Walking in noticed paper straws, napkins, etc on every floor isle. Watch all staff & the manager constantly walking over it, never picking it up. Trip to bathroom was shocking. Paper outside the door and all over the bathroom & stalls, plus empty supplies.Our appetizers & dinners were not cooked right (heard tables around us complaining about food too).Through it all the only smiles and friendly person we could see was our waitress Gabriel. Who was terrific at welcoming, serving, and checking on us!!!
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: The House Salad, Salad, Baked Potato
Amazing as always
Atmosphere: 5
Food: 5
Service: 5
I'd like to start by saying Texas Roadhouse has been a favorite of mine for years. I've been a happy customer for years! Food has always been great as well as the hospitality. Today was a game changing experience. I've never been so mad about poor service and poorly cooked food. It would have been different had I been treated like a customer and not a number. To top ot off, they didnt offer any kind of compensation for the poor service or the poorly cooked meal. I will still continue to go to Texas Roadhouse but not on Warner.
Atmosphere: 3
Food: 3
Service: 2
The chili we ordered was lukewarm and the bun for the burger we ordered was stale. Our server was very nice, her name was Faith and the restaurant was very busy so it took a while for our food to come out leading me to believe the chili was sitting out for a while. Great customer service, just poor time management.
Atmosphere: 4
Food: 2
Service: 4
We were visiting from Northern California they open at 3:00 p.m. so we had to wait for little while before getting there. Our server Tate was great always making sure we have everything The food was very good too including breads and they come with two sides which is nice. Everyone very friendly, I will go there again I recommend this restaurant. You cannot go wrong with their food everything is great
Atmosphere: 5
Food: 5
Service: 5
We have dined at this Tempe location 4 times in 2 the months of our stay . Each time was as good as the other. Food was on par with most of the much more expensive establishments that we have dined at and the service was 10/10.Cynthia went out of her way to get us set up with the mobile App and provided us with free appetizers to enjoy next visit...which we did !! Fantastic....thank you Cynthia !We will recommend Texas Roadhouse to our friends and family and will certainly be back !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Sweet Potato, Hot Fresh Baked Bread Rolls, Fried Pickles, The House Salad, Caesar Salad, Potato, Bread and Cinnamon Butter, Salad, Baked Potato, Mashed Potatoes
Decent steak, ribs are dry and tasteless. Portions are getting smaller. Service energy is low. Just nothing special anymore.
Atmosphere: 2
Food: 3
Service: 3
Great food and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Sweet Potato, Hot Fresh Baked Bread Rolls, Bread and Cinnamon Butter, Baked Potato Dine in: Yes Curbside pickup: No
Restaurantji Recommends
Went to Texas Roadhouse yesterday around 7:10 with a party of about 10 people they informed us it would be a 10 min wait and would be in a booth for 8 people saying we could squeeze our extra guests in to accommodate the workers area and other guests. One of the people in our party was going to be late but we wanted to get seated because it was our friends 22nd birthday and we didn’t want to inconvenience the servers with having to serve us past close (we had paid and left the restaurant by 8:55 pm) Our waitress, Victoria, decided to greet our table and have the biggest attitude I had ever witnessed at an establishment that is built upon customer service. She was moody and talking to other servers and staff about our behavior even though we weren’t loud or disrespectful, all we wanted to do was order our food and have a good time. It was hard for us to get her attention it seemed as though she was avoiding us. She just brought us bread and decided we wouldn’t be getting waters until our entire party arrived. When it came time for us to get drinks half of our table was planning on buying the expensive alcoholic drinks but due to her actions towards us as patrons the table was to nervous to order anything other than water and one beer (which she took over 15 mins to bring to the table) also when we had informed her that it was our friends birthday we were met with a shrug and a blunt “okay.” As we began ordering our meals her tone was extremely condescending until she realized every person was purchasing a meal at or above $20. I felt like she was rushing us to leave and it seemed like she wanted to be anywhere except work. Over all unpleasant experience with okay food. Victoria I hope you have a better day.
Atmosphere: 4
Food: 3
Service: 1
YUMMMM!!! GREAT steaks wonderful salad and perfect drinks!!! Delicious ?!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fresh Baked Bread Rolls, Fried Pickles, Bread and Cinnamon Butter, Salad, Mashed Potatoes
Was really good ?Thanks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Sweet Potato, Hot Fresh Baked Bread Rolls, Fried Pickles, The House Salad, Mac & Cheese, Potato, Baked Potato, Mashed Potatoes
Our friends got food poisoning from your Ribs.
Atmosphere: 3
Food: 1
Service: 4
Took 2 visiting sister in-laws and my daughter there for a good steak dinner!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato