outstanding service tonight from the woman at the drive thru. she needs a raise. god bless.
Stacy S.
If you come here don't expect to walk away with what you ordered. I asked for peanut butter chocolate yet somehow that translated into what I think was rocky road, though there were a few random raspberries in it so who knows what it was. My friend ordered butter pecan but got pralines n' cream instead. Service was slow even though I was the only one there. Service was also rude and everything was wrong even though I had to repeat the order three times. And these people want $20 an hour. Try to get an order right first and maybe we will talk. Save yourself the trouble to Dairy Queen instead.
Tracy Bissonnette
Unfortunately this store is not worth bothering with anymore. Unless you're an old timer looking for late night coffee, or someone dropping by for donuts for the office before the crack of dawn, it's not worth the time. It seems like every time we choose to give it one more try, there's something else they "don't do anymore" at this location. Tonight I asked for my favorite, Banana Royale, only to be told they don't make those anymore at that store, and then to my amazement, I heard "frankly, our donuts aren't that fresh either. Is that okay?" What?!?! Although I wasn't ordering donuts I couldn't believe my ears. They don't let people inside the store anymore, or I would have known who in their right mind would make such a comment to a customer. It won't happen again. Do yourself a favor and take the time to drive to the one on 22nd, between Swan and Craycroft. MUCH better customer service and MUCH better vibe in that store.
Thomas Cambell
you'll be waiting forever but it's worth it when I'm in the mood for a late night milkshake the ladies that work the night shift are awesome and always make my milkshake amazing
Bekki Tunis - Booth
This is also Dunkin Donuts. They are staffed again and service is getting better.
Alan Burns
The donuts are good.The coffee I had tasted like they hadn't cleaned the brewer in over a month or two.Inside seating depends on # of employees and they have been short handed for a while now, so only drive thru might be open.
Robert Soza
Every time I stop by this place to get a coffee or something really quick it takes forever I sat in the Drive-Thru for 20 minutes and they were not accepting debit cards. Double checked my wallet I had 50s and hundreds so when I pull up to the window after waiting for 20 minutes for a coffee she decides to tell me that they don't accept anything larger than a 20 what kind of business cannot accept a $50 bill to me this is ridiculous and on top of that I have $2. I almost just gave her the 50 so I can just get my order but she finally allowed me to have my coffee but not the food I ordered horrible customer service as well as dysfunctional operations I will never come back to this place and I'm going to boycott it with all of my friends as well
Bruce Donley
Secret Admirer is seasonal flavor. Recommend highly. Locale has a perfect view
Jess Gree
Every time I come to this location I have problems. They never have the flavors or other items I want. They claim it's because they're a privately owned location but if that's the case they shouldn't advertise items they dont have on the drive thru menu outside their building. Also the customer service is poor and they're usually pretty rude. I won't be coming back
Katrina Minor
We were excited they were open on Christmas day. We got Munchies and a coffee, yummy as usual.
Pretty sure this place is closed. Every time I've come to this location there have been lines outside the parking lot waiting for service. I once decided to actually wait in line for this place and it took 20 minutes to even talk to the worker. It looks like they're heavily understaffed for the demand in the area. Might wanna go somewhere else to make it easier for the workers to manage the people already there.
Chranessa
This place is always busy has a wait time in the drive thru but the staff is friendly.
TJ Bethlehem
Fast service and badass milkshakes, kudos to y'all at Baskin-Robbin
Sarah A.
This is my neighborhood Dunkin and I used to come here all the time but the service has gotten progressively worse. The lines just take forever and they normally have a sign posted on the marquee saying that they're understaffed but I saw that sign up for months it seems like. Tonight might've been the final straw because I managed to wait over 30 minutes for ice cream. I have no clue how this particular location is still functioning.
Duane Norris
I love the ice cream here my first time getting a sweet treat . loved it need to go back and get more sweet treats
outstanding service tonight from the woman at the drive thru. she needs a raise. god bless.
If you come here don't expect to walk away with what you ordered. I asked for peanut butter chocolate yet somehow that translated into what I think was rocky road, though there were a few random raspberries in it so who knows what it was. My friend ordered butter pecan but got pralines n' cream instead. Service was slow even though I was the only one there. Service was also rude and everything was wrong even though I had to repeat the order three times. And these people want $20 an hour. Try to get an order right first and maybe we will talk. Save yourself the trouble to Dairy Queen instead.
Unfortunately this store is not worth bothering with anymore. Unless you're an old timer looking for late night coffee, or someone dropping by for donuts for the office before the crack of dawn, it's not worth the time. It seems like every time we choose to give it one more try, there's something else they "don't do anymore" at this location. Tonight I asked for my favorite, Banana Royale, only to be told they don't make those anymore at that store, and then to my amazement, I heard "frankly, our donuts aren't that fresh either. Is that okay?" What?!?! Although I wasn't ordering donuts I couldn't believe my ears. They don't let people inside the store anymore, or I would have known who in their right mind would make such a comment to a customer. It won't happen again. Do yourself a favor and take the time to drive to the one on 22nd, between Swan and Craycroft. MUCH better customer service and MUCH better vibe in that store.
you'll be waiting forever but it's worth it when I'm in the mood for a late night milkshake the ladies that work the night shift are awesome and always make my milkshake amazing
This is also Dunkin Donuts. They are staffed again and service is getting better.
The donuts are good.The coffee I had tasted like they hadn't cleaned the brewer in over a month or two.Inside seating depends on # of employees and they have been short handed for a while now, so only drive thru might be open.
Every time I stop by this place to get a coffee or something really quick it takes forever I sat in the Drive-Thru for 20 minutes and they were not accepting debit cards. Double checked my wallet I had 50s and hundreds so when I pull up to the window after waiting for 20 minutes for a coffee she decides to tell me that they don't accept anything larger than a 20 what kind of business cannot accept a $50 bill to me this is ridiculous and on top of that I have $2. I almost just gave her the 50 so I can just get my order but she finally allowed me to have my coffee but not the food I ordered horrible customer service as well as dysfunctional operations I will never come back to this place and I'm going to boycott it with all of my friends as well
Secret Admirer is seasonal flavor. Recommend highly. Locale has a perfect view
Every time I come to this location I have problems. They never have the flavors or other items I want. They claim it's because they're a privately owned location but if that's the case they shouldn't advertise items they dont have on the drive thru menu outside their building. Also the customer service is poor and they're usually pretty rude. I won't be coming back
We were excited they were open on Christmas day. We got Munchies and a coffee, yummy as usual.
Restaurantji Recommends
Pretty sure this place is closed. Every time I've come to this location there have been lines outside the parking lot waiting for service. I once decided to actually wait in line for this place and it took 20 minutes to even talk to the worker. It looks like they're heavily understaffed for the demand in the area. Might wanna go somewhere else to make it easier for the workers to manage the people already there.
This place is always busy has a wait time in the drive thru but the staff is friendly.
Fast service and badass milkshakes, kudos to y'all at Baskin-Robbin
This is my neighborhood Dunkin and I used to come here all the time but the service has gotten progressively worse. The lines just take forever and they normally have a sign posted on the marquee saying that they're understaffed but I saw that sign up for months it seems like. Tonight might've been the final straw because I managed to wait over 30 minutes for ice cream. I have no clue how this particular location is still functioning.
I love the ice cream here my first time getting a sweet treat . loved it need to go back and get more sweet treats