The employee that helped me in the drive thru was super nice. But the food was a let down and a waste of money.
Atmosphere: 1
Food: 1
Service: 4
Tonya Sargent
Awesome food ?
Atmosphere: 5
Food: 5
Service: 5
Katie Lair
I swear these are my favorite refried beans and chicken in tucson
Atmosphere: 5
Food: 5
Service: 5
Marisol Ruiz
Everything was delicious ? staff super friendly!!
Atmosphere: 5
Food: 5
Service: 5
Erica Suzanne Marie
Hello, my Family were first time customers on Thursday night Feb 8- at 2570 Valencia At 7:30 pm order #12630. This was one of the worst experiences I’ve ever had in my 44 years of life; and here is why… as soon as we entered the establishment, someone was taking all of the salsas away and setting them on the counter to be put away (yes, closing is 8pm). Some of the salads were almost gone and were not fresh since they were out all day. The people behind us in line were turned away because there was no more chicken. We must have gotten the very last of it , telling me it wasn’t fresh. Not the best first impression. The chicken was warm, but not for long, cold by the time I finished a leg (thigh next). Macaroni salad was very bland. Refried beans were just ok. Good flour tortillas though. We felt rushed through our meal the moment we walked in the door. We were told/rushed at 7:55 that they were closing at 8 and we had 10 mins. The door had already been locked before 8pm, we saw someone lock it and had to have it unlocked for us at 7:58 when we tried to open the door to leave. We left our tray of uneaten sub par food on the table and the girl said we “needed to….land I stopped her and said “no we do not , you rushed is out of here so we are leaving” She told me I did not need to be rude… but told her what is RUDE is… being rushed through a meal we PAID for and it wasn’t even 8pm and are being told we have 10 mins to finish. I’ve worked in the restaurant industry and rushing someone through a meal is a big no no,And you don’t turn customers away 20 minutes before closing. Can you imagine how many customers they turn away and how much money is lost ??? I will never come back and will tell everyone I know about this terrible dining experience. If your employees only concern is clocking out at 8pm then change your policy to “to go orders only after 7:30 pm.”The girl picked our tray up , DIRTY TRAY, wiped it down with a dry paper towel and set it on the clean tray pile as I watched her when I got in my car to leave. That’s a health hazard and is one more thing to add to this disgusting experience. Never again. These employees need proper training on customer service AND cleanliness. Terrible.
Atmosphere: 1
Food: 1
Service: 1
Aaron Puente
taco food was tasteless..kitchen prepper was rude and uncaring..soup was just ok..too much cheese in the broth made for stringy
Atmosphere: 2
Food: 2
Service: 2
Viri Cor
Great customer service. Food was great.
Food: 5
Service: 5
Recommended dishes: Refried Beans, Salsa
John C.
I enjoyed my quesadilla. The service was good. Plenty of seats. Also plenty of windows that let in natural light and restaurant is clean. I'll eat here again next time I'm in Tucson.
Rudy Lopez
My family and I love this place but the service was horrible. Very bad experience with the cashier. on the date of December 30, 2023 at 6 o’clock the young lady that was working there lied to me about food not being ready was upset because I decided to wait then proceed to have an attitude with me. It was very disrespectful very unprofessional, I will not return to this place.
Atmosphere: 1
Food: 5
Service: 1
Griffin Latif
Fast food, but on the healthy side.Baked Checken, beans and rice, all cooked perfectly and tasty.
Tasty food very similar to el Pollo Loco but a bit better. Chicken is really solid and tge sides are simple but
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Breast
stephen wahl
Good food at a very reasonable
Atmosphere: 3
Food: 4
Service: 4
DanGoLoco motherf*cker
The food deals are pretty great! The food wasn't half bad. Was quite a bit for the price i was satisfied. They had a deal on thursday for buy a drink and a burrito get a burrito free an there pretty good size. My friends said their taco meat was tough. Well anyways i enjoyed it try for your self :) also have a beautiful
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Burritos
William Noll
Just wow!. Large chicken cuts. Fresh tortillas. Decent salsa bar. Super fast service and reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa, Crispy Chicken Tacos
sandy bakker
Love the Wednesday special. Chicken always moist and flavorful.
The employee that helped me in the drive thru was super nice. But the food was a let down and a waste of money.
Atmosphere: 1
Food: 1
Service: 4
Awesome food ?
Atmosphere: 5
Food: 5
Service: 5
I swear these are my favorite refried beans and chicken in tucson
Atmosphere: 5
Food: 5
Service: 5
Everything was delicious ? staff super friendly!!
Atmosphere: 5
Food: 5
Service: 5
Hello, my Family were first time customers on Thursday night Feb 8- at 2570 Valencia At 7:30 pm order #12630. This was one of the worst experiences I’ve ever had in my 44 years of life; and here is why… as soon as we entered the establishment, someone was taking all of the salsas away and setting them on the counter to be put away (yes, closing is 8pm). Some of the salads were almost gone and were not fresh since they were out all day. The people behind us in line were turned away because there was no more chicken. We must have gotten the very last of it , telling me it wasn’t fresh. Not the best first impression. The chicken was warm, but not for long, cold by the time I finished a leg (thigh next). Macaroni salad was very bland. Refried beans were just ok. Good flour tortillas though. We felt rushed through our meal the moment we walked in the door. We were told/rushed at 7:55 that they were closing at 8 and we had 10 mins. The door had already been locked before 8pm, we saw someone lock it and had to have it unlocked for us at 7:58 when we tried to open the door to leave. We left our tray of uneaten sub par food on the table and the girl said we “needed to….land I stopped her and said “no we do not , you rushed is out of here so we are leaving” She told me I did not need to be rude… but told her what is RUDE is… being rushed through a meal we PAID for and it wasn’t even 8pm and are being told we have 10 mins to finish. I’ve worked in the restaurant industry and rushing someone through a meal is a big no no,And you don’t turn customers away 20 minutes before closing. Can you imagine how many customers they turn away and how much money is lost ??? I will never come back and will tell everyone I know about this terrible dining experience. If your employees only concern is clocking out at 8pm then change your policy to “to go orders only after 7:30 pm.”The girl picked our tray up , DIRTY TRAY, wiped it down with a dry paper towel and set it on the clean tray pile as I watched her when I got in my car to leave. That’s a health hazard and is one more thing to add to this disgusting experience. Never again. These employees need proper training on customer service AND cleanliness. Terrible.
Atmosphere: 1
Food: 1
Service: 1
taco food was tasteless..kitchen prepper was rude and uncaring..soup was just ok..too much cheese in the broth made for stringy
Atmosphere: 2
Food: 2
Service: 2
Great customer service. Food was great.
Food: 5
Service: 5
Recommended dishes: Refried Beans, Salsa
I enjoyed my quesadilla. The service was good. Plenty of seats. Also plenty of windows that let in natural light and restaurant is clean. I'll eat here again next time I'm in Tucson.
My family and I love this place but the service was horrible. Very bad experience with the cashier. on the date of December 30, 2023 at 6 o’clock the young lady that was working there lied to me about food not being ready was upset because I decided to wait then proceed to have an attitude with me. It was very disrespectful very unprofessional, I will not return to this place.
Atmosphere: 1
Food: 5
Service: 1
Fast food, but on the healthy side.Baked Checken, beans and rice, all cooked perfectly and tasty.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Tasty food very similar to el Pollo Loco but a bit better. Chicken is really solid and tge sides are simple but
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Breast
Good food at a very reasonable
Atmosphere: 3
Food: 4
Service: 4
The food deals are pretty great! The food wasn't half bad. Was quite a bit for the price i was satisfied. They had a deal on thursday for buy a drink and a burrito get a burrito free an there pretty good size. My friends said their taco meat was tough. Well anyways i enjoyed it try for your self :) also have a beautiful
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Burritos
Just wow!. Large chicken cuts. Fresh tortillas. Decent salsa bar. Super fast service and reasonable prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa, Crispy Chicken Tacos
Love the Wednesday special. Chicken always moist and flavorful.
Food: 5
Service: 5