I have always had a good experience with this location (19 years) until today. About four customers in the store and five people behind the counter. the people behind the counter acknowledge no one and just kept cutting meat. Finally one came and ask if he could help one of the customers spoke up and he was waited on. the other ones behind the counter just kept slicing and trimming meats. Occasionally would turn around stare at the customers and then go back to trimming meat., wrapping it up and taking it to the freezer. No one said someone will be right with you or anything else they just stared and went back to doing their thing. If this kind of service continues I'm afraid Dickman's will lose a lot of customers, (Dickman's on Oracle 4/21/2024)
DonnieTheZombie
They seem to have a good variety of meats.I wouldn't recommend eating here though since they're not competent enough to even make a sandwich. Ordered a black forest ham, with lettuce and onion, hot, no spreads or sauces.When i sat down to eat the sandwich it was smothered in mustard, no onions, and it was cold. How hard is it to make a sandwich? Ordered chili as well and it was extremely greasy and wasnt even lukewarm. Tasted like it was made days ago and just sat in a pot on the counter. Most disappointing 30 dollars wasted ever. I wouldn't trust buying from these people and if you do double check if your purchase is correct before you leave.Forgot to mention the disgusting look on the employees face too as i mentioned its my first time in store, she seemed genuinely annoyed at me for not knowing the entire menu. Cant wait until i read about these people getting caught up in a lawsuit by someone else in the same situation for serving food i explicitly told them "no i can't have that"
Jessica Johns
Not sure if the lady at the cashier was having a bad day or what, but made me feel very uncomfortable and unwanted which is why I’m only doing 4 stars because usually everyone is so nice here not sure why I’m being treated this way today.
mikey
..AHHH THE SMELL OF A MEAT MARKET..AMERICAN POTATO SALAD WAS GOOD..GERMAN POTATOE SALAD NEXT.. AND WHEN YOU BUY 10 POUNDS OF GROUND BEEF, IT'S $2.00 A POUND..
Dean Sande
Got some ugly steaks and asked what and how to cook them best and they were very helpful and Wow best steaks ever and I will be back for more and there not even close to me there a 40 mile round trip. Worth the drive
P D
The uglies are amazing
Rick Strickler
Horrible service!!!I ordered 50 pounds of chicken to be picked up in a week. I visited the store to place the order and asked for them to be frozen.I checked on the order on Friday and was told they weren't ready but would be available at 9AM Saturday, frozen.I went at 1PM Saturday (yesterday) and only 3 out of 50 packs were frozen. They didn't tell me, offer anything in return for not fulfilling my order as instructed, that they had a week to do so when they say they only need 24 hours.This is horrible service.Any suggestions for a new butcher that actually delivers what is promised?
Rob Foster
Great steaks. First time there. Definitely will be back
Josh E.
Absolutely filthy. Stinks like rotten meat. I needed at least 85 characters for this review though.
Bill Hintalla Jr.
2 times we have gone in and failed to place an order if you don't want to work quit..,fn sad. Entered at 12:50 pm 2 employees behind the line male with a beard asked if we had been helped we said no I asked for a sandwich he told me to walk to the other end of the counter where no one was and went back to making hamburger patties. The orange haired older lady told him she needed to go to lunch ignored us and walked away. We left since we apparently were wearing our Cloaks of Invisibility.
PS your store smelled awful like the grease trap was backed up.
Bought two PRIME steaks - Ribeye $40 and a New York $30. Prices are fine but I do expect quality. Steaks were fatty, greasy and severely lacking in flavor (we have purchased here several times before this) - it was kind of shocking. I called because I won’t just leave a bad review before trying to settle it first - and spoke to someone who said they were the manager, but I’m a bit doubtful because of the way he handled the call. I didn’t ask for anything during the call - like a refund - because that was not the purpose of my call. Manager told me I should have called right away (I agree but wasn’t planning to initially and then decided they really need to know how bad these steaks were). He said that since a few weeks had passed that it would be hard to know what batch the steaks were from (even though I told him the exact day that I bought the steaks a few weeks back). He asked if I had a receipt and I told him no (felt like he was going to dismiss me because I didn’t have it) but that I would show/send him the entry from my bank/debit card so he would know that I did buy the steaks there and the exact date. There seemed to be only pushback from him and he was not apologetic or caring at all (which is key to good customer service). Then he said he would need to call me back later that day. I never heard from him or anyone else - and it’s been months now. If the steak is this disappointing and then management doesn’t care about the customer I will not give them my business.
Karen K.
Amazing meats, great deli. Don't forget to order "Ugly Steaks"! A Dickmans holiday roast has graced our table for 20 years.
Nora T.
I wanted a roaster chicken for a special family dinner and called Dickman's to ask if they carried roasting chickens. I was told that they did and that they had some available. When I arrived there were only two small fryers weighing about 2 1/2 pounds each in the case. I was first adamantly told that they are roasting chickens. When I stated that a roasting chicken weighs 5 pounds or more I was condescendingly told that that would be a stewing hen, not a roaster. The man did concede that the chickens in the case were fryers "but you can roast them." Small frying chickens are not what I needed and it was too late to find an alternative. The USDA defines a fryer as between 7 and 10 weeks old and weighing between 2 1/2 and 4 1/2 pounds. A roaster chicken is defined by the USDA as an older chicken, about 3 to 5 months old and weighing between 5 and 7 pounds. While Dickman's is too far from my home to shop regularly I have traveled there for holiday standing rib roasts and turkeys. I trusted them to know the difference between a roaster chicken and a fryer. Growing up with Amish grandparents in Pennsylvania, I also know the difference between a stewing hen and a roaster chicken. A stewing hen is a 3 to 4 year old laying hen past her prime. Not having a nice roaster for this dinner is disappointing. The condescension and deliberate mis-information is inexcusable.
Linda Brannon
Clean shop, very friendly, helpful staff. Excellent meats!
Kayla V.
I always love going here for the lunch specials on my work days. Always friendly and reminds me of the delis back when I lived in New York. Never disappointed!
I have always had a good experience with this location (19 years) until today. About four customers in the store and five people behind the counter. the people behind the counter acknowledge no one and just kept cutting meat. Finally one came and ask if he could help one of the customers spoke up and he was waited on. the other ones behind the counter just kept slicing and trimming meats. Occasionally would turn around stare at the customers and then go back to trimming meat., wrapping it up and taking it to the freezer. No one said someone will be right with you or anything else they just stared and went back to doing their thing. If this kind of service continues I'm afraid Dickman's will lose a lot of customers, (Dickman's on Oracle 4/21/2024)
They seem to have a good variety of meats.I wouldn't recommend eating here though since they're not competent enough to even make a sandwich. Ordered a black forest ham, with lettuce and onion, hot, no spreads or sauces.When i sat down to eat the sandwich it was smothered in mustard, no onions, and it was cold. How hard is it to make a sandwich? Ordered chili as well and it was extremely greasy and wasnt even lukewarm. Tasted like it was made days ago and just sat in a pot on the counter. Most disappointing 30 dollars wasted ever. I wouldn't trust buying from these people and if you do double check if your purchase is correct before you leave.Forgot to mention the disgusting look on the employees face too as i mentioned its my first time in store, she seemed genuinely annoyed at me for not knowing the entire menu. Cant wait until i read about these people getting caught up in a lawsuit by someone else in the same situation for serving food i explicitly told them "no i can't have that"
Not sure if the lady at the cashier was having a bad day or what, but made me feel very uncomfortable and unwanted which is why I’m only doing 4 stars because usually everyone is so nice here not sure why I’m being treated this way today.
..AHHH THE SMELL OF A MEAT MARKET..AMERICAN POTATO SALAD WAS GOOD..GERMAN POTATOE SALAD NEXT.. AND WHEN YOU BUY 10 POUNDS OF GROUND BEEF, IT'S $2.00 A POUND..
Got some ugly steaks and asked what and how to cook them best and they were very helpful and Wow best steaks ever and I will be back for more and there not even close to me there a 40 mile round trip. Worth the drive
The uglies are amazing
Horrible service!!!I ordered 50 pounds of chicken to be picked up in a week. I visited the store to place the order and asked for them to be frozen.I checked on the order on Friday and was told they weren't ready but would be available at 9AM Saturday, frozen.I went at 1PM Saturday (yesterday) and only 3 out of 50 packs were frozen. They didn't tell me, offer anything in return for not fulfilling my order as instructed, that they had a week to do so when they say they only need 24 hours.This is horrible service.Any suggestions for a new butcher that actually delivers what is promised?
Great steaks. First time there. Definitely will be back
Absolutely filthy. Stinks like rotten meat. I needed at least 85 characters for this review though.
2 times we have gone in and failed to place an order if you don't want to work quit..,fn sad. Entered at 12:50 pm 2 employees behind the line male with a beard asked if we had been helped we said no I asked for a sandwich he told me to walk to the other end of the counter where no one was and went back to making hamburger patties. The orange haired older lady told him she needed to go to lunch ignored us and walked away. We left since we apparently were wearing our Cloaks of Invisibility. PS your store smelled awful like the grease trap was backed up.
Restaurantji Recommends
Bought two PRIME steaks - Ribeye $40 and a New York $30. Prices are fine but I do expect quality. Steaks were fatty, greasy and severely lacking in flavor (we have purchased here several times before this) - it was kind of shocking. I called because I won’t just leave a bad review before trying to settle it first - and spoke to someone who said they were the manager, but I’m a bit doubtful because of the way he handled the call. I didn’t ask for anything during the call - like a refund - because that was not the purpose of my call. Manager told me I should have called right away (I agree but wasn’t planning to initially and then decided they really need to know how bad these steaks were). He said that since a few weeks had passed that it would be hard to know what batch the steaks were from (even though I told him the exact day that I bought the steaks a few weeks back). He asked if I had a receipt and I told him no (felt like he was going to dismiss me because I didn’t have it) but that I would show/send him the entry from my bank/debit card so he would know that I did buy the steaks there and the exact date. There seemed to be only pushback from him and he was not apologetic or caring at all (which is key to good customer service). Then he said he would need to call me back later that day. I never heard from him or anyone else - and it’s been months now. If the steak is this disappointing and then management doesn’t care about the customer I will not give them my business.
Amazing meats, great deli. Don't forget to order "Ugly Steaks"! A Dickmans holiday roast has graced our table for 20 years.
I wanted a roaster chicken for a special family dinner and called Dickman's to ask if they carried roasting chickens. I was told that they did and that they had some available. When I arrived there were only two small fryers weighing about 2 1/2 pounds each in the case. I was first adamantly told that they are roasting chickens. When I stated that a roasting chicken weighs 5 pounds or more I was condescendingly told that that would be a stewing hen, not a roaster. The man did concede that the chickens in the case were fryers "but you can roast them." Small frying chickens are not what I needed and it was too late to find an alternative. The USDA defines a fryer as between 7 and 10 weeks old and weighing between 2 1/2 and 4 1/2 pounds. A roaster chicken is defined by the USDA as an older chicken, about 3 to 5 months old and weighing between 5 and 7 pounds. While Dickman's is too far from my home to shop regularly I have traveled there for holiday standing rib roasts and turkeys. I trusted them to know the difference between a roaster chicken and a fryer. Growing up with Amish grandparents in Pennsylvania, I also know the difference between a stewing hen and a roaster chicken. A stewing hen is a 3 to 4 year old laying hen past her prime. Not having a nice roaster for this dinner is disappointing. The condescension and deliberate mis-information is inexcusable.
Clean shop, very friendly, helpful staff. Excellent meats!
I always love going here for the lunch specials on my work days. Always friendly and reminds me of the delis back when I lived in New York. Never disappointed!