The coffee was good, but the young man at the register is the most rude customer rep I have dealt with in some time! He talks down to visitors if we use a term (I said drip coffee instead of "regular coffee"). I asked for a refill and instead of simply say we can't do refills, was condescending. I will not return here!
Atmosphere: 2
Food: 5
Service: 1
Cathy Davis
Always nice people here .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Jamie Mihalko
I recently moved to the area and almost frequent this location daily. The girls that work there are very friendly and kind and always get my order right! Plus, they love seeing my dogs, and we love to make them smile! ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Christian Doyle
Their selection of donuts was so bad we left without getting anything.
Atmosphere: 2
Food: 1
Service: 3
Jodie Corliss
Today I placed an order through the app. 90 minutes later, at 4:30pm, I arrived to pick up a dozen+3 donuts. Initially, they could not find record of my order at all. Then they did find it. However, they didn't have apx half of the donuts I wanted in my order. No maple frosted. No frosted with sprinkles. No Boston creme. No old fashioned. No chocolate frosted chocolate. No red velvet. This is not the first time I've left without getting a donut because they were out of what I wanted. Not sure I'll bother going back. Walmart's across the street with boxes of Krispy Kreme. I can have those delivered right to my car and I know what I'm gonna get!
Service: 3
Scout Lamb
Coffee came out fast and
Service: 5
Mark Rekshynskyj
Always loved Dunkin. Best Boston creme ever.
Atmosphere: 5
Food: 5
Service: 5
Paxton H.
This Dunkin location is the one closest to my house and every time I go I am honestly a bit disappointed. This is by far the worst location in Tucson. My usual drink always seems to be abnormally dark here and this time my bagel bites were definitely undercooked. I was so excited to try these and then so disappointed when I took a bite. I honestly think this Dunkin either needs more employees or just better training for current employees.
Luis Canales
Had a pretty big order and a new employee entered stuff in wrong. It happens. The manager handled the correction perfectly and rectified the situation quickly. “
I rarely go to Dunkin, and I was again reminded why I choose not to. I ordered a mobile order ahead of time with drive thru pick up. I received the donut I had selected but was given the wrong drink. Checking the donut bag and confirming that it was my order on the receipt, I didn't think to check the drink. I ordered a large latte and was given someone else's coffee with flavor. I had reached out through the website to have this resolved, but they to have failed to provide any assistance. Two order items with two different names on them, when I had clarified my name with them prior to receiving the items. This has become a common occurrence with receiving wrong items or staff being to lazy to make a drink correctly.
Atmosphere: 1
Food: 1
Service: 1
Sharon Allison
Had never been here before, very disappointed. Stale donuts, service was fair. Won't be
Atmosphere: 1
Food: 1
Service: 1
Rachel E.
Honestly this Dunkin used to be my favorite but now the people that work there are incredibly rude with no patience at all. The coffee is always watered down or has giant globs of syrup at the bottom. I've quite literally have never had a coffee I was impressed with. Maybe if they had kinder employees who know the products and prices, I'd be a little more impressed but management needs to get the employees in line. ALSO! When I went in to get my birthday donut because I thought that was something they still did. The lady said that I was wrong and yelled at me on my birthday for no reason.
Noah C.
I went and ordered donuts today 50 donut holes to be exact and asked for all glazed donuts, they gave me a variety pack. I even went inside to make sure that they didn't mess up. They gave me the wrong coffee. They gave me a strawberry donuts instead of cherry donuts. They were very rude and didn't comply. Also all the workers seemed out of it and all looked delusional.
Sean Malowney
Great place to stop by for a coffee and food.. they actually have way more food than I thought, like a Starbucks but at half the price.. definitely worth it!
The coffee was good, but the young man at the register is the most rude customer rep I have dealt with in some time! He talks down to visitors if we use a term (I said drip coffee instead of "regular coffee"). I asked for a refill and instead of simply say we can't do refills, was condescending. I will not return here!
Atmosphere: 2
Food: 5
Service: 1
Always nice people here .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
I recently moved to the area and almost frequent this location daily. The girls that work there are very friendly and kind and always get my order right! Plus, they love seeing my dogs, and we love to make them smile! ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
Their selection of donuts was so bad we left without getting anything.
Atmosphere: 2
Food: 1
Service: 3
Today I placed an order through the app. 90 minutes later, at 4:30pm, I arrived to pick up a dozen+3 donuts. Initially, they could not find record of my order at all. Then they did find it. However, they didn't have apx half of the donuts I wanted in my order. No maple frosted. No frosted with sprinkles. No Boston creme. No old fashioned. No chocolate frosted chocolate. No red velvet. This is not the first time I've left without getting a donut because they were out of what I wanted. Not sure I'll bother going back. Walmart's across the street with boxes of Krispy Kreme. I can have those delivered right to my car and I know what I'm gonna get!
Service: 3
Coffee came out fast and
Service: 5
Always loved Dunkin. Best Boston creme ever.
Atmosphere: 5
Food: 5
Service: 5
This Dunkin location is the one closest to my house and every time I go I am honestly a bit disappointed. This is by far the worst location in Tucson. My usual drink always seems to be abnormally dark here and this time my bagel bites were definitely undercooked. I was so excited to try these and then so disappointed when I took a bite. I honestly think this Dunkin either needs more employees or just better training for current employees.
Had a pretty big order and a new employee entered stuff in wrong. It happens. The manager handled the correction perfectly and rectified the situation quickly. “
Atmosphere: 5
Food: 5
Service: 5
Great people work there!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I rarely go to Dunkin, and I was again reminded why I choose not to. I ordered a mobile order ahead of time with drive thru pick up. I received the donut I had selected but was given the wrong drink. Checking the donut bag and confirming that it was my order on the receipt, I didn't think to check the drink. I ordered a large latte and was given someone else's coffee with flavor. I had reached out through the website to have this resolved, but they to have failed to provide any assistance. Two order items with two different names on them, when I had clarified my name with them prior to receiving the items. This has become a common occurrence with receiving wrong items or staff being to lazy to make a drink correctly.
Atmosphere: 1
Food: 1
Service: 1
Had never been here before, very disappointed. Stale donuts, service was fair. Won't be
Atmosphere: 1
Food: 1
Service: 1
Honestly this Dunkin used to be my favorite but now the people that work there are incredibly rude with no patience at all. The coffee is always watered down or has giant globs of syrup at the bottom. I've quite literally have never had a coffee I was impressed with. Maybe if they had kinder employees who know the products and prices, I'd be a little more impressed but management needs to get the employees in line. ALSO! When I went in to get my birthday donut because I thought that was something they still did. The lady said that I was wrong and yelled at me on my birthday for no reason.
I went and ordered donuts today 50 donut holes to be exact and asked for all glazed donuts, they gave me a variety pack. I even went inside to make sure that they didn't mess up. They gave me the wrong coffee. They gave me a strawberry donuts instead of cherry donuts. They were very rude and didn't comply. Also all the workers seemed out of it and all looked delusional.
Great place to stop by for a coffee and food.. they actually have way more food than I thought, like a Starbucks but at half the price.. definitely worth it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns