Used to be my favorite sandwich spot but now they always don't put everything you ordered. Happened twice in a row. Seems like the chicken quality has done down too. Not gonna go anymore.
Atmosphere: 5
Food: 1
Service: 3
R H
Not sure why people come here. Barely any turkey on this super expensive overly bready sandwich with scant toppings and dry bread. The meat isn’t the best quality either.
Atmosphere: 3
Food: 1
Service: 3
James Donelson III
My friendship with Subway is over! Potbelly is my new best friend, when it comes to having meatball sandwiches! Really though, the Mama's Meatball sandwich was delicious, and the fact that I asked for bacon in it...makes it more delicious! And this is in good walking distance for me, so I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Cass Deezy
Great food, employees seemed kinda bored and were a little bit a downer but were friendly and made good suggestions, comfy restaurant, highly suggest!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian
Kaila McHenry
Didn’t add toppings I wanted on 2/3 sandwiches and won’t remake it or refund
Atmosphere: 1
Food: 1
Service: 1
Michael Maxwell
Best sandwiches in down! The customer service should have awards and training videos on how it's done for other places to learn from! Great job team!
Atmosphere: 5
Food: 5
Service: 5
drowning heretic
Very friendly staff and they have there sandwiches down highley
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Italian, Chicken Pot Pie Soup
Christopher Hack
Just what I needed on this cold and cloudy day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Melt, Chili
damir acuna
Annika is always great! I'm grateful for her great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mediterranean, Powerhouse Salad, Italian
Jamie I.
We stopped in for a quick lunch while out shopping one weekend. It was a cold, rainy day so our choice were a bowl of soup and a pick your paid of soup and a sandwich. We both chose the baked potato soup which was thick, creamy, and had good flavor. It was boiling hot and took a while to cool down before we could try to eat it. The turkey sandwich was decent but seemed to be lacking a little in the turkey department. I also picked up a pack of mini oatmeal chocolate chip cookies and they were just okay, nothing I'd order again. I would like to go back and try a regular sandwich and see how it fairs.
Amazing not only is this great food but the service is top notch! Jessica/asst store manager was excellent she went above and beyond to help me with a catering order. Same day order and everything was perfect. This was for a family event and she eased my panic. If you need superb sandwiches and you’re in a bind all I can say is call Jessia at Potbelly. Thank you again Jessica !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, A Wreck, Grilled Chicken, Tuna Salad, Italian
Idalia Cuevas
This used to be my favorite sandwich shop. I ordered three sandwiches this evening through the app which I’m pretty proficient with. I am familiar that and select new things. I went and made an order and I looked at it with a fine tooth comb. I ordered three sandwiches with all of the vegetables and they put the wrong kind of cheese. I get home and none of the sandwiches have any vegetables. I called the shop And let them know and they said on their end it didn’t show vegetables. I know what I ordered. I’ve done it plenty of times with this particular sandwich shop. They did not offer any. Also not happy with their customer. Very unsatisfactory. I am disappointed.
Atmosphere: 1
Food: 1
Service: 1
Rick Baldwin
I’ve never had a sandwich before. Before what? Before I ate one. What did you eat? A sandwich. What’s that? What’s what? What do you mean?
CM YO
Went in for an Italian sub as I don't believe I had tried a Potbelly's before. Customer service is weak at best. Food was overpriced for being so bland, and that was with the Gardiner on the sandwich as well.Too much to pay for no flavor is a no go in my book. If you are looking for a good sub that is flavorful and worth the price, look elsewhere.My 2¢
Used to be my favorite sandwich spot but now they always don't put everything you ordered. Happened twice in a row. Seems like the chicken quality has done down too. Not gonna go anymore.
Atmosphere: 5
Food: 1
Service: 3
Not sure why people come here. Barely any turkey on this super expensive overly bready sandwich with scant toppings and dry bread. The meat isn’t the best quality either.
Atmosphere: 3
Food: 1
Service: 3
My friendship with Subway is over! Potbelly is my new best friend, when it comes to having meatball sandwiches! Really though, the Mama's Meatball sandwich was delicious, and the fact that I asked for bacon in it...makes it more delicious! And this is in good walking distance for me, so I will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Great food, employees seemed kinda bored and were a little bit a downer but were friendly and made good suggestions, comfy restaurant, highly suggest!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian
Didn’t add toppings I wanted on 2/3 sandwiches and won’t remake it or refund
Atmosphere: 1
Food: 1
Service: 1
Best sandwiches in down! The customer service should have awards and training videos on how it's done for other places to learn from! Great job team!
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff and they have there sandwiches down highley
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Italian, Chicken Pot Pie Soup
Just what I needed on this cold and cloudy day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Melt, Chili
Annika is always great! I'm grateful for her great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mediterranean, Powerhouse Salad, Italian
We stopped in for a quick lunch while out shopping one weekend. It was a cold, rainy day so our choice were a bowl of soup and a pick your paid of soup and a sandwich. We both chose the baked potato soup which was thick, creamy, and had good flavor. It was boiling hot and took a while to cool down before we could try to eat it. The turkey sandwich was decent but seemed to be lacking a little in the turkey department. I also picked up a pack of mini oatmeal chocolate chip cookies and they were just okay, nothing I'd order again. I would like to go back and try a regular sandwich and see how it fairs.
Restaurantji Recommends
Amazing not only is this great food but the service is top notch! Jessica/asst store manager was excellent she went above and beyond to help me with a catering order. Same day order and everything was perfect. This was for a family event and she eased my panic. If you need superb sandwiches and you’re in a bind all I can say is call Jessia at Potbelly. Thank you again Jessica !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, A Wreck, Grilled Chicken, Tuna Salad, Italian
This used to be my favorite sandwich shop. I ordered three sandwiches this evening through the app which I’m pretty proficient with. I am familiar that and select new things. I went and made an order and I looked at it with a fine tooth comb. I ordered three sandwiches with all of the vegetables and they put the wrong kind of cheese. I get home and none of the sandwiches have any vegetables. I called the shop And let them know and they said on their end it didn’t show vegetables. I know what I ordered. I’ve done it plenty of times with this particular sandwich shop. They did not offer any. Also not happy with their customer. Very unsatisfactory. I am disappointed.
Atmosphere: 1
Food: 1
Service: 1
I’ve never had a sandwich before. Before what? Before I ate one. What did you eat? A sandwich. What’s that? What’s what? What do you mean?
Went in for an Italian sub as I don't believe I had tried a Potbelly's before. Customer service is weak at best. Food was overpriced for being so bland, and that was with the Gardiner on the sandwich as well.Too much to pay for no flavor is a no go in my book. If you are looking for a good sub that is flavorful and worth the price, look elsewhere.My 2¢
Atmosphere: 1
Food: 2
Service: 2
Here's some pics. ?
Atmosphere: 5
Service: 5