If you like food that tastes like it came out of a can or a box this is your place! Got pizza that was very uneventful and BBQ wings that in a word sucked! Won't get my hopes up like I did for this place! Yelp on!
JEFF Devlieger
The new pizzoli are phenomenal. Similar to a stromboli. The service is always great as
Atmosphere: 4
Food: 5
Service: 5
Richard M.
Excellent pizza! Always quick delivery. Love the old world pepperoni, go-to for delivery!
LaSandra Land
If I could give 0 stars I really would.I ordered 70$ worth of food today for my family to have an easy dinner. My husband picked it up because we were out of the delivery area. My husband specifically asked if that was everything and the young lady told him yes. He got home and NO SALAD. 8 ranch dressings but no salad. I ordered the crust sauce and there was none. I ordered the cinnamon squares and it looked like someone threw dough into the bake tray and said whatever. They put the ranch in the boneless wings package so hot ranch. When I called the first time the young woman acted like she wasn't the one who expedited the order. When I called back to speak to the manager he acted as if the customer ( me and my family) were a burden. Worst pizza place experience ever. Worst Marcos I've ever been to. EVER. Do yourself a favor and go somewhere else. Such a waste of time.
Atmosphere: 1
Food: 1
Service: 1
Cole Preszler
TLDR, do not use curbside pickup, and probably stay away from this location.I usually love Marcos at various locations, but recommend staying away from this one. Ordered curbside pickup as it was offered on the website. After pizza was ready, I arrived and hit the button on the email to let them know I was there. The website states that they were notified. 30 minutes later, still no pizza. I called and they said it was ready....and they don't have curbside. The guy brought it out anyway, and I asked what was going on. He said they don't offer curbside and have no system to tell them when people have arrived, even though the website confirms arrival. So I started to tell him what I was seeing on the website as a customer and he just cut me off and told me that there is nothing they could do. I asked if there was an owner or manager that could fix that, and he said he already spoke to the owner, and there is nothing that can be done. I offered to speak to the manager or owner for him and he said no and left.So I went back in to ask to see the manager, and it turns out it was the same guy. I asked for his boss's number and he refused and escorted me out of the building. Just ridiculous.I can see the owner replying to other reviews to provide feedback on their website, but there is no feedback form on that site. Stay away from this location.
Atmosphere: 1
Food: 4
Service: 1
Cole P.
TLDR, do not use curbside pickup, and probably stay away from this location. I usually love Marcos at various locations, but recommend staying away from this one. Ordered curbside pickup as it was offered on the website. After pizza was ready, I arrived and hit the button on the email to let them know I was there. The website states that they were notified. 30 minutes later, still no pizza. I called and they said it was ready....and they don't have curbside. The guy brought it out anyway, and I asked what was going on. He said they don't offer curbside and have no system to tell them when people have arrived, even though the website confirms arrival. So I started to tell him what I was seeing on the website as a customer and he just cut me off and told me that there is nothing they could do. I asked if there was an owner or manager that could fix that, and he said he already spoke to the owner, and there is nothing that can be done. I offered to speak to the manager or owner for him and he said no and left. So I went back in to ask to see the manager, and it turns out it was the same guy. I asked for his boss's number and he refused and escorted me out of the building. Just ridiculous. I can see the owner replying to other reviews to provide feedback on their website, but there is no feedback form on that site. Stay away from this location.
Maca Damian
Old World
Atmosphere: 5
Food: 5
Service: 5
Nicholas Bles
Delivery was told was 50 mins and became 90 minutes. Person who took the order was friendly as well as driver. But the fact that my food sat under heat lamp way too long and after being picked up took an additional 20 plus to get here. 1st and last time to do business here.
Food: 2
Service: 2
Dominique M.
Today, New Year 2024, I decided to go with an easy, low stress dinner. I ordered one XL pizza (well done requested) and cheesy bread, with a couple of garlic butter dipping sauces/cups. The pizza was so undercooked, the cheese was still in shreds. Same with the cheesy bread...the dough was still raw. And I received 0 garlic butter cups, as requested and part of the meal. But I did get a pack of hot ranch salad dressing on top of my pizza. I ended up cooking the pizza and bread the rest of the way in my own oven. It was all absolutely disgusting. I called the store to speak to a manager...he (Matthew) was off today for the holiday. The store only had two staff members working and were running out of supplies. The worker on the phone was very apologetic and offered to give me a credit for what I paid. I thanked her and accepted, but I doubt I'll ever see it again. I get $10 off and $5 off coupons in my rewards, that I try to redeem, but usually disappear once I "redeem" them through their wonky app, but the amount never comes off my bill. Marcos has gone downhill in the last few years, as a corporation, and even more so with this particular store in Vail Arizona.
Workers are unfriendly and slow to come to take orders. Tables are dirty as well. They ignored our party while we were in the dining room.
Atmosphere: 2
Food: 5
Service: 1
Debbie Barbier
Came in to get a $50 gift certificate and was told very rudely they didn’t have any! Won’t go here again!!
Charlotte Thornley
Pizzas and bowls are terrific here. The best in Vail/East Tucson. But counter service? Meh.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Hawaiian Chicken
rick austria
We always try and support local businesses in our area but unfortunately, this will be the last time we get food from here. Came to pickup our order, app showed it’s ready, came in and was told it’s in the oven and will be ready in 5 minutes, over 30 minutes later asked again and turned out our ticket was never printed out so we would’ve been left sitting there waiting for nothing. I understand they’re busy but there were at least 7-8 employees in there running around not knowing what’s going on. The individual I was speaking to just went to the back and didn’t come back again to let me know what’s going on and I had to speak with another employee. I don’t mind waiting but I don’t appreciate being lied to.
Vicki Ruybal
We love this Marcos! The pizza is delicious and always ready when they say. The toppings are fresh and oh man, the crust has the best flavor!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Club, Chicken Dippers, Cheezybread, Garden, Italiano, Italian Chef, Chicken Caesar, Build Your Own, Cinnasquares, Pepperoni Magnifico, Bar B Q Chicken Wings
PIZZA AND SERVICE IS GOOD / THE APP IS A COMPLETE
Atmosphere: 5
If you like food that tastes like it came out of a can or a box this is your place! Got pizza that was very uneventful and BBQ wings that in a word sucked! Won't get my hopes up like I did for this place! Yelp on!
The new pizzoli are phenomenal. Similar to a stromboli. The service is always great as
Atmosphere: 4
Food: 5
Service: 5
Excellent pizza! Always quick delivery. Love the old world pepperoni, go-to for delivery!
If I could give 0 stars I really would.I ordered 70$ worth of food today for my family to have an easy dinner. My husband picked it up because we were out of the delivery area. My husband specifically asked if that was everything and the young lady told him yes. He got home and NO SALAD. 8 ranch dressings but no salad. I ordered the crust sauce and there was none. I ordered the cinnamon squares and it looked like someone threw dough into the bake tray and said whatever. They put the ranch in the boneless wings package so hot ranch. When I called the first time the young woman acted like she wasn't the one who expedited the order. When I called back to speak to the manager he acted as if the customer ( me and my family) were a burden. Worst pizza place experience ever. Worst Marcos I've ever been to. EVER. Do yourself a favor and go somewhere else. Such a waste of time.
Atmosphere: 1
Food: 1
Service: 1
TLDR, do not use curbside pickup, and probably stay away from this location.I usually love Marcos at various locations, but recommend staying away from this one. Ordered curbside pickup as it was offered on the website. After pizza was ready, I arrived and hit the button on the email to let them know I was there. The website states that they were notified. 30 minutes later, still no pizza. I called and they said it was ready....and they don't have curbside. The guy brought it out anyway, and I asked what was going on. He said they don't offer curbside and have no system to tell them when people have arrived, even though the website confirms arrival. So I started to tell him what I was seeing on the website as a customer and he just cut me off and told me that there is nothing they could do. I asked if there was an owner or manager that could fix that, and he said he already spoke to the owner, and there is nothing that can be done. I offered to speak to the manager or owner for him and he said no and left.So I went back in to ask to see the manager, and it turns out it was the same guy. I asked for his boss's number and he refused and escorted me out of the building. Just ridiculous.I can see the owner replying to other reviews to provide feedback on their website, but there is no feedback form on that site. Stay away from this location.
Atmosphere: 1
Food: 4
Service: 1
TLDR, do not use curbside pickup, and probably stay away from this location. I usually love Marcos at various locations, but recommend staying away from this one. Ordered curbside pickup as it was offered on the website. After pizza was ready, I arrived and hit the button on the email to let them know I was there. The website states that they were notified. 30 minutes later, still no pizza. I called and they said it was ready....and they don't have curbside. The guy brought it out anyway, and I asked what was going on. He said they don't offer curbside and have no system to tell them when people have arrived, even though the website confirms arrival. So I started to tell him what I was seeing on the website as a customer and he just cut me off and told me that there is nothing they could do. I asked if there was an owner or manager that could fix that, and he said he already spoke to the owner, and there is nothing that can be done. I offered to speak to the manager or owner for him and he said no and left. So I went back in to ask to see the manager, and it turns out it was the same guy. I asked for his boss's number and he refused and escorted me out of the building. Just ridiculous. I can see the owner replying to other reviews to provide feedback on their website, but there is no feedback form on that site. Stay away from this location.
Old World
Atmosphere: 5
Food: 5
Service: 5
Delivery was told was 50 mins and became 90 minutes. Person who took the order was friendly as well as driver. But the fact that my food sat under heat lamp way too long and after being picked up took an additional 20 plus to get here. 1st and last time to do business here.
Food: 2
Service: 2
Today, New Year 2024, I decided to go with an easy, low stress dinner. I ordered one XL pizza (well done requested) and cheesy bread, with a couple of garlic butter dipping sauces/cups. The pizza was so undercooked, the cheese was still in shreds. Same with the cheesy bread...the dough was still raw. And I received 0 garlic butter cups, as requested and part of the meal. But I did get a pack of hot ranch salad dressing on top of my pizza. I ended up cooking the pizza and bread the rest of the way in my own oven. It was all absolutely disgusting. I called the store to speak to a manager...he (Matthew) was off today for the holiday. The store only had two staff members working and were running out of supplies. The worker on the phone was very apologetic and offered to give me a credit for what I paid. I thanked her and accepted, but I doubt I'll ever see it again. I get $10 off and $5 off coupons in my rewards, that I try to redeem, but usually disappear once I "redeem" them through their wonky app, but the amount never comes off my bill. Marcos has gone downhill in the last few years, as a corporation, and even more so with this particular store in Vail Arizona.
Restaurantji Recommends
Workers are unfriendly and slow to come to take orders. Tables are dirty as well. They ignored our party while we were in the dining room.
Atmosphere: 2
Food: 5
Service: 1
Came in to get a $50 gift certificate and was told very rudely they didn’t have any! Won’t go here again!!
Pizzas and bowls are terrific here. The best in Vail/East Tucson. But counter service? Meh.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Hawaiian Chicken
We always try and support local businesses in our area but unfortunately, this will be the last time we get food from here. Came to pickup our order, app showed it’s ready, came in and was told it’s in the oven and will be ready in 5 minutes, over 30 minutes later asked again and turned out our ticket was never printed out so we would’ve been left sitting there waiting for nothing. I understand they’re busy but there were at least 7-8 employees in there running around not knowing what’s going on. The individual I was speaking to just went to the back and didn’t come back again to let me know what’s going on and I had to speak with another employee. I don’t mind waiting but I don’t appreciate being lied to.
We love this Marcos! The pizza is delicious and always ready when they say. The toppings are fresh and oh man, the crust has the best flavor!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Club, Chicken Dippers, Cheezybread, Garden, Italiano, Italian Chef, Chicken Caesar, Build Your Own, Cinnasquares, Pepperoni Magnifico, Bar B Q Chicken Wings