The day I was there the staff were totally incompetent and rude. It was totally antithetical to the Starbucks ethos- zero warmth and friendliness whatsoever. Sorry if this is harsh, but it was one of those experiences that leaves you feeling deflated. Maybe it was just an off day, but probably won’t go back to this location.
Atmosphere: 1
Food: 1
Service: 1
Brian Donovan
By far the worst Starbucks in town. The staff today were rude and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Heliattack
Starbucks is Starbucks is
Atmosphere: 3
Food: 3
Service: 3
Amanda Cameron
Horrible customer service. staff are inattentive and miserable. Don't have coffee brewed decaf or mild at 2pm. Takes 20 mins to get a drink. Highly advise finding another location.
Atmosphere: 1
Food: 1
Service: 1
Scorpio 27
Drive-thru ordering clerk was lovely to deal with and ensured our drinks were correct..& window clerk Prabh was outstanding fantastic greeting , lovely smile, very kind and patient dealing with me at drive threw to figure out app on pymt Drinks were made like there posters w/ whip & trimmings included!!FANTASTIC transaction overall..
Food: 5
Service: 5
Garth Graham
This is my goto Starbucks in Abbotsford, as the staff are just awesome people. So friendly and social, plus they are super quick with your order.
As an avid coffee enthusiast, I have frequented countless Starbucks stores across the globe, relishing in the cozy ambiance and delectable beverages they offer. However, my recent visit to a particular Starbucks location left me utterly dismayed and disappointed. This review aims to shed light on the abysmal experience I encountered at a store marred by poor management, an abhorrent attitude from the employees, and an overall hostile atmosphere.Store Atmosphere:Stepping into this Starbucks store was akin to entering a battlefield of disgruntled employees and disenchanted customers. The atmosphere was tinged with negativity, as the staff seemed more interested in bickering amongst themselves than attending to the needs of the patrons. The lack of genuine warmth and hospitality was palpable, leaving customers feeling unwelcome and unappreciated.Unprofessional Manager:The source of this appalling experience can be traced back to the store's manager, who exemplified unprofessionalism at its worst. It became apparent that the manager lacked essential leadership skills, failing to create a positive work environment and provide adequate training to the staff. Their dismissive attitude towards customer concerns was shocking, as they would simply brush off complaints and concerns without any genuine attempt at resolution. It was clear that this individual was ill-suited for their role and had little regard for customer satisfaction.Incompetent and Unmotivated Staff:The employees at this Starbucks store seemed to possess a collective disinterest in their job. From the moment I stepped in, it was evident that they lacked the necessary training and knowledge to efficiently handle customer orders. Mistakes were aplenty, with incorrect drinks being served, missing items, and orders being forgotten entirely. The staff's apathetic attitude further aggravated the situation, as they displayed a lack of empathy and willingness to rectify their mistakes. The absence of teamwork and camaraderie among the staff members only exacerbated the deteriorating service quality.Starbucks is renowned for its consistently high-quality beverages, but this particular store was an exception. Each visit was a gamble, as the drinks varied from mediocre to downright undrinkable. It was clear that the baristas lacked the expertise to craft beverages to the brand's established standards. The inconsistent coffee quality further added to the overall disappointment and dissatisfaction experienced during my visits.In my extensive experience as a Starbucks patron, I have encountered a broad range of stores, each with its unique character and charm. Unfortunately, this particular Starbucks store fell short in every aspect. The abysmal management, coupled with the unprofessional and unmotivated staff, created an unwelcoming and hostile atmosphere that left customers feeling undervalued and disheartened. The inconsistency in beverage quality only added to the store's myriad of problems. I hope that Starbucks corporate management takes swift action to rectify the situation and restore the brand's reputation at this location. Until then, I strongly advise coffee lovers to steer clear of this store and seek a more enjoyable Starbucks experience elsewhere.
As an avid coffee enthusiast, I have frequented countless Starbucks stores across the globe, relishing in the cozy ambiance and delectable beverages they offer. However, my recent visit to a particular Starbucks location left me utterly dismayed and disappointed. This review aims to shed light on the abysmal experience I encountered at a store marred by poor management, an abhorrent attitude from the employees, and an overall hostile atmosphere.Store Atmosphere:Stepping into this Starbucks store was akin to entering a battlefield of disgruntled employees and disenchanted customers. The atmosphere was tinged with negativity, as the staff seemed more interested in bickering amongst themselves than attending to the needs of the patrons. The lack of genuine warmth and hospitality was palpable, leaving customers feeling unwelcome and unappreciated.Unprofessional Manager:The source of this appalling experience can be traced back to the store's manager, who exemplified unprofessionalism at its worst. It became apparent that the manager lacked essential leadership skills, failing to create a positive work environment and provide adequate training to the staff. Their dismissive attitude towards customer concerns was shocking, as they would simply brush off complaints and concerns without any genuine attempt at resolution. It was clear that this individual was ill-suited for their role and had little regard for customer satisfaction.Incompetent and Unmotivated Staff:The employees at this Starbucks store seemed to possess a collective disinterest in their job. From the moment I stepped in, it was evident that they lacked the necessary training and knowledge to efficiently handle customer orders. Mistakes were aplenty, with incorrect drinks being served, missing items, and orders being forgotten entirely. The staff's apathetic attitude further aggravated the situation, as they displayed a lack of empathy and willingness to rectify their mistakes. The absence of teamwork and camaraderie among the staff members only exacerbated the deteriorating service quality.Starbucks is renowned for its consistently high-quality beverages, but this particular store was an exception. Each visit was a gamble, as the drinks varied from mediocre to downright undrinkable. It was clear that the baristas lacked the expertise to craft beverages to the brand's established standards. The inconsistent coffee quality further added to the overall disappointment and dissatisfaction experienced during my visits.In my extensive experience as a Starbucks patron, I have encountered a broad range of stores, each with its unique character and charm. Unfortunately, this particular Starbucks store fell short in every aspect. The abysmal management, coupled with the unprofessional and unmotivated staff, created an unwelcoming and hostile atmosphere that left customers feeling undervalued and disheartened. The inconsistency in beverage quality only added to the store's myriad of problems. I hope that Starbucks corporate management takes swift action to rectify the situation and restore the brand's reputation at this location. Until then, I strongly advise coffee lovers to steer clear of this store and seek a more enjoyable Starbucks experience elsewhere.
xmax x
Inept Manager:The store's manager demonstrated a complete lack of professionalism and leadership skills. Their dismissive attitude towards customer concerns and failure to create a positive work environment contributed to a hostile atmosphere. Customer complaints were disregarded, further illustrating the manager's apathy towards customer satisfaction.
Momo Titi
Recently, I had the misfortune of visiting a Starbucks store that was an absolute nightmare, all thanks to the abysmal managerial skills of the store manager. It was evident that this manager had no concern for customer satisfaction or professionalism, as they created an unwelcoming atmosphere where customer complaints were simply brushed aside. The lack of empathy and effort to address concerns left me utterly disappointed and frustrated. I strongly caution against visiting this specific Starbucks location until substantial changes are made within the management team.
Atmosphere: 1
Food: 1
Service: 1
cloudy sunny
As a dedicated Starbucks fan, it is disheartening to encounter a poorly managed location that fails to meet the usual standards set by the coffee chain. Unfortunately, my recent experience at this particular Starbucks left much to be desired, and I feel compelled to share my perspective.First and foremost, the main issue with this Starbucks location lies in its management. The lack of attention to detail and organization is evident in various aspects of the store's operations. The baristas appear overwhelmed and disengaged, leading to a slower and less efficient service. Orders are frequently incorrect or mixed up, indicating a breakdown in communication between the staff members.Furthermore, the cleanliness and upkeep of the store are subpar. Tables are often dirty, and it is not uncommon to find overflowing trash bins or uncleaned surfaces. This lack of cleanliness detracts from the overall ambiance and diminishes the enjoyable experience that Starbucks usually offers.Another concerning aspect is the inconsistency in the quality of the beverages. As a Starbucks fan, I have come to expect a certain level of excellence in terms of taste and preparation. However, at this poorly managed location, the consistency seems to be lacking. The coffee is sometimes under-brewed or not made to the usual standard, resulting in a disappointing cup of joe.Additionally, the customer service at this particular Starbucks is lacking. The baristas rarely display the friendly and welcoming attitude that I have come to associate with the Starbucks brand. Interactions with customers often feel rushed and impersonal, contributing to a less enjoyable overall experience.It is important to note that this review is not a reflection of Starbucks as a whole but rather a specific location that seems to be falling short in various areas. Starbucks has built a reputation for providing a consistent and high-quality coffee experience, and it is unfortunate to see that this particular branch is not upholding those standards.As a Starbucks fan, I sincerely hope that the management takes the necessary steps to address the issues mentioned above. Improved organization, better training for staff members, increased attention to cleanliness, and a renewed focus on delivering a top-notch customer experience would go a long way in restoring the reputation of this location.In conclusion, the poorly managed Starbucks location described here fails to meet the expectations of a dedicated Starbucks fan. The lack of attention to detail, disengaged staff, cleanliness issues, and inconsistent beverage quality contribute to a disappointing experience. As a loyal Starbucks customer, I hope to see improvements in the future, as the potential for a great Starbucks experience is undoubtedly there.
Atmosphere: 1
Food: 2
Service: 1
zma zink
Had to come here because my regular location was closed for renovation.the service in this location is shockingly bad.Bad management, all the associates looked like they don't want to be there.maybe okay for drive through do not stay in the store, just bad vibes all around.
Very friendly
Atmosphere: 5
Food: 5
Service: 5
Great for sittingThe place is made.
Atmosphere: 5
Food: 5
Service: 5
The day I was there the staff were totally incompetent and rude. It was totally antithetical to the Starbucks ethos- zero warmth and friendliness whatsoever. Sorry if this is harsh, but it was one of those experiences that leaves you feeling deflated. Maybe it was just an off day, but probably won’t go back to this location.
Atmosphere: 1
Food: 1
Service: 1
By far the worst Starbucks in town. The staff today were rude and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Starbucks is Starbucks is
Atmosphere: 3
Food: 3
Service: 3
Horrible customer service. staff are inattentive and miserable. Don't have coffee brewed decaf or mild at 2pm. Takes 20 mins to get a drink. Highly advise finding another location.
Atmosphere: 1
Food: 1
Service: 1
Drive-thru ordering clerk was lovely to deal with and ensured our drinks were correct..& window clerk Prabh was outstanding fantastic greeting , lovely smile, very kind and patient dealing with me at drive threw to figure out app on pymt Drinks were made like there posters w/ whip & trimmings included!!FANTASTIC transaction overall..
Food: 5
Service: 5
This is my goto Starbucks in Abbotsford, as the staff are just awesome people. So friendly and social, plus they are super quick with your order.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bacon Gouda Breakfast Sandwich
Barista was very pleasant and friendly.
As an avid coffee enthusiast, I have frequented countless Starbucks stores across the globe, relishing in the cozy ambiance and delectable beverages they offer. However, my recent visit to a particular Starbucks location left me utterly dismayed and disappointed. This review aims to shed light on the abysmal experience I encountered at a store marred by poor management, an abhorrent attitude from the employees, and an overall hostile atmosphere.Store Atmosphere:Stepping into this Starbucks store was akin to entering a battlefield of disgruntled employees and disenchanted customers. The atmosphere was tinged with negativity, as the staff seemed more interested in bickering amongst themselves than attending to the needs of the patrons. The lack of genuine warmth and hospitality was palpable, leaving customers feeling unwelcome and unappreciated.Unprofessional Manager:The source of this appalling experience can be traced back to the store's manager, who exemplified unprofessionalism at its worst. It became apparent that the manager lacked essential leadership skills, failing to create a positive work environment and provide adequate training to the staff. Their dismissive attitude towards customer concerns was shocking, as they would simply brush off complaints and concerns without any genuine attempt at resolution. It was clear that this individual was ill-suited for their role and had little regard for customer satisfaction.Incompetent and Unmotivated Staff:The employees at this Starbucks store seemed to possess a collective disinterest in their job. From the moment I stepped in, it was evident that they lacked the necessary training and knowledge to efficiently handle customer orders. Mistakes were aplenty, with incorrect drinks being served, missing items, and orders being forgotten entirely. The staff's apathetic attitude further aggravated the situation, as they displayed a lack of empathy and willingness to rectify their mistakes. The absence of teamwork and camaraderie among the staff members only exacerbated the deteriorating service quality.Starbucks is renowned for its consistently high-quality beverages, but this particular store was an exception. Each visit was a gamble, as the drinks varied from mediocre to downright undrinkable. It was clear that the baristas lacked the expertise to craft beverages to the brand's established standards. The inconsistent coffee quality further added to the overall disappointment and dissatisfaction experienced during my visits.In my extensive experience as a Starbucks patron, I have encountered a broad range of stores, each with its unique character and charm. Unfortunately, this particular Starbucks store fell short in every aspect. The abysmal management, coupled with the unprofessional and unmotivated staff, created an unwelcoming and hostile atmosphere that left customers feeling undervalued and disheartened. The inconsistency in beverage quality only added to the store's myriad of problems. I hope that Starbucks corporate management takes swift action to rectify the situation and restore the brand's reputation at this location. Until then, I strongly advise coffee lovers to steer clear of this store and seek a more enjoyable Starbucks experience elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
As an avid coffee enthusiast, I have frequented countless Starbucks stores across the globe, relishing in the cozy ambiance and delectable beverages they offer. However, my recent visit to a particular Starbucks location left me utterly dismayed and disappointed. This review aims to shed light on the abysmal experience I encountered at a store marred by poor management, an abhorrent attitude from the employees, and an overall hostile atmosphere.Store Atmosphere:Stepping into this Starbucks store was akin to entering a battlefield of disgruntled employees and disenchanted customers. The atmosphere was tinged with negativity, as the staff seemed more interested in bickering amongst themselves than attending to the needs of the patrons. The lack of genuine warmth and hospitality was palpable, leaving customers feeling unwelcome and unappreciated.Unprofessional Manager:The source of this appalling experience can be traced back to the store's manager, who exemplified unprofessionalism at its worst. It became apparent that the manager lacked essential leadership skills, failing to create a positive work environment and provide adequate training to the staff. Their dismissive attitude towards customer concerns was shocking, as they would simply brush off complaints and concerns without any genuine attempt at resolution. It was clear that this individual was ill-suited for their role and had little regard for customer satisfaction.Incompetent and Unmotivated Staff:The employees at this Starbucks store seemed to possess a collective disinterest in their job. From the moment I stepped in, it was evident that they lacked the necessary training and knowledge to efficiently handle customer orders. Mistakes were aplenty, with incorrect drinks being served, missing items, and orders being forgotten entirely. The staff's apathetic attitude further aggravated the situation, as they displayed a lack of empathy and willingness to rectify their mistakes. The absence of teamwork and camaraderie among the staff members only exacerbated the deteriorating service quality.Starbucks is renowned for its consistently high-quality beverages, but this particular store was an exception. Each visit was a gamble, as the drinks varied from mediocre to downright undrinkable. It was clear that the baristas lacked the expertise to craft beverages to the brand's established standards. The inconsistent coffee quality further added to the overall disappointment and dissatisfaction experienced during my visits.In my extensive experience as a Starbucks patron, I have encountered a broad range of stores, each with its unique character and charm. Unfortunately, this particular Starbucks store fell short in every aspect. The abysmal management, coupled with the unprofessional and unmotivated staff, created an unwelcoming and hostile atmosphere that left customers feeling undervalued and disheartened. The inconsistency in beverage quality only added to the store's myriad of problems. I hope that Starbucks corporate management takes swift action to rectify the situation and restore the brand's reputation at this location. Until then, I strongly advise coffee lovers to steer clear of this store and seek a more enjoyable Starbucks experience elsewhere.
Inept Manager:The store's manager demonstrated a complete lack of professionalism and leadership skills. Their dismissive attitude towards customer concerns and failure to create a positive work environment contributed to a hostile atmosphere. Customer complaints were disregarded, further illustrating the manager's apathy towards customer satisfaction.
Recently, I had the misfortune of visiting a Starbucks store that was an absolute nightmare, all thanks to the abysmal managerial skills of the store manager. It was evident that this manager had no concern for customer satisfaction or professionalism, as they created an unwelcoming atmosphere where customer complaints were simply brushed aside. The lack of empathy and effort to address concerns left me utterly disappointed and frustrated. I strongly caution against visiting this specific Starbucks location until substantial changes are made within the management team.
Atmosphere: 1
Food: 1
Service: 1
As a dedicated Starbucks fan, it is disheartening to encounter a poorly managed location that fails to meet the usual standards set by the coffee chain. Unfortunately, my recent experience at this particular Starbucks left much to be desired, and I feel compelled to share my perspective.First and foremost, the main issue with this Starbucks location lies in its management. The lack of attention to detail and organization is evident in various aspects of the store's operations. The baristas appear overwhelmed and disengaged, leading to a slower and less efficient service. Orders are frequently incorrect or mixed up, indicating a breakdown in communication between the staff members.Furthermore, the cleanliness and upkeep of the store are subpar. Tables are often dirty, and it is not uncommon to find overflowing trash bins or uncleaned surfaces. This lack of cleanliness detracts from the overall ambiance and diminishes the enjoyable experience that Starbucks usually offers.Another concerning aspect is the inconsistency in the quality of the beverages. As a Starbucks fan, I have come to expect a certain level of excellence in terms of taste and preparation. However, at this poorly managed location, the consistency seems to be lacking. The coffee is sometimes under-brewed or not made to the usual standard, resulting in a disappointing cup of joe.Additionally, the customer service at this particular Starbucks is lacking. The baristas rarely display the friendly and welcoming attitude that I have come to associate with the Starbucks brand. Interactions with customers often feel rushed and impersonal, contributing to a less enjoyable overall experience.It is important to note that this review is not a reflection of Starbucks as a whole but rather a specific location that seems to be falling short in various areas. Starbucks has built a reputation for providing a consistent and high-quality coffee experience, and it is unfortunate to see that this particular branch is not upholding those standards.As a Starbucks fan, I sincerely hope that the management takes the necessary steps to address the issues mentioned above. Improved organization, better training for staff members, increased attention to cleanliness, and a renewed focus on delivering a top-notch customer experience would go a long way in restoring the reputation of this location.In conclusion, the poorly managed Starbucks location described here fails to meet the expectations of a dedicated Starbucks fan. The lack of attention to detail, disengaged staff, cleanliness issues, and inconsistent beverage quality contribute to a disappointing experience. As a loyal Starbucks customer, I hope to see improvements in the future, as the potential for a great Starbucks experience is undoubtedly there.
Atmosphere: 1
Food: 2
Service: 1
Had to come here because my regular location was closed for renovation.the service in this location is shockingly bad.Bad management, all the associates looked like they don't want to be there.maybe okay for drive through do not stay in the store, just bad vibes all around.