Fruatration when they do not read the order, there was to be no foam, and recieved it with lots of foam? So they did remake it, but it also came with foam?? Did not say anything the 2nd time, just left.Parking: There is handycap as well
Atmosphere: 4
Service: 4
Kaylee Kite
I hope everyone here has a fantastic day
Val Phelps
Friendly staff but slow. Long line waiting to put orders in. Limited seating.
Atmosphere: 4
Service: 4
Erin B
I absolutely love going to this starbucks! The environment is super welcoming, and all the workers are so friendly!! Sometimes it might take a little longer to get your food and drinks out, but they are always apologetic and do the best they can to deliver you the best food and drinks❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese
Heliattack
it's Starbucks nothing special, always know your getting a decent
Atmosphere: 3
Food: 3
Service: 3
ruben august
Very nice stop for coffee & hot
Atmosphere: 5
Food: 4
Service: 5
John Addison
Good as usual. We enjoy a fancy coffee or chai once in a while. Still too expensive to justify coming more often.
Atmosphere: 4
Food: 4
Service: 4
jasson soni
so busy and the girl working for mobile order is just chatting away taking more time than necessary, honestly people have places to be for you to just be taking your sweet time.i wish there was another starbucks close to work cuz this one sucks
Atmosphere: 1
Food: 1
Service: 1
So Young Pak
Nov. 30, 2023, between 6:35-6:50 pm. Went in to have a few items exchanged, nobody was at the line-up and store was quiet. Three ladies were behind the till. However, after doing the exchange, which took about 5 min, the cashier walked away and other lady also walked away, leaving the items to be placed in the bags on the counter, boxes all open, one mug was turned sideways in the open box (to get the price barcode, I am assuming) and just left me there, standing in front of the till. Nobody was offering to close the boxes up, put them in the bags, which I am sure that they were supposed to do, not the customer. (Maybe an exchanging customer is not considered as a customer.) The thing with the Been There Series Mugs is that the box lids are quite tight and difficult to separate from the overlapping bottom part - I stood there trying to get the lids separated for a while so that I can close the boxes and take them home without the mugs falling out. SERIOUSLY, NOBODY WAS DOING ANY CUSTOMER SERVICE. All standing there chatting and looking over which I found very strange. It felt like they all knew what to do but decided to not do anything?I regularly purchase a big order of coffee for my work staff and didn’t complain even if the coffee order was wrong (not full, very diluted taste, varying quality etc). I also purchase large amount of Star Bucks merchandizes as gifts. I sometimes buy multiples of the Been There Series mugs, totalling more than 20 mugs at a time. I have also bought from other Starbucks branches and never once had this kind of service! Seven Oaks, Surrey, Langley and old Sumas Location by Super 8 - customer service staff always did their job - they closed up the boxes and bagged them up for me so I can take them. They sometimes even offered to wrap glass tumblers with festive SB starry tissue paper around Christmas. Never had anyone just leaving the empty bags and open boxes all over the counter and got the customer to finish packing ? They seemed to not know what to do as SB employees and almost ignorant. Please stop chatting amongst yourselves and do your job.It may have not been a huge issue for some people but it absolutely didn’t feel right and even felt almost discriminated, and very unsatisfied.
Karen McDonell
Great location on Sumas with a drive thru. Fast service. Less congested that other locations on my route back to the lower mainland.
Abbie at the window was so sweet, I was going through the drive thru and asked about a cup and she went above and beyond to find the exact cup I was after! It was a last minute request but she was so accommodating and so thoughtful!
Atmosphere: 5
Food: 5
Service: 5
Cam Wood
Came in today and was waiting around for my mobile order, when the lady politely asked me what I was waiting for, when she informed me they had no mobile orders in process she instantly went to work and solved my problem for me ( I stupidly ordered from another location) whipped me up a drink instantly! Can't remember her name but what a gem. Made my morning!!!
Atmosphere: 5
Service: 5
Samantha Audrey
This is my favorite starbucks in abbotsford, The staff at this location are always on the go to provide great service and quality drinks. I come here almost everyday, (so much that they know my jeep and my drink order lol) at different times of the day and no matter what time it is they provide great customer service and always brighten my day !
Atmosphere: 5
Service: 5
Brian Lang
Very disappointed that in the peak of Pumpkin Spice season that this location was out of Pumpkin this morning.
Ginny Summers
Most disappointed drove across town to a location that might be less busy before getting on the highway, ordered 2 nonfat no whipp white mochas and reiterated WHITE mochas was on the highway before I discovered I got mochas not what I ordered!
Fruatration when they do not read the order, there was to be no foam, and recieved it with lots of foam? So they did remake it, but it also came with foam?? Did not say anything the 2nd time, just left.Parking: There is handycap as well
Atmosphere: 4
Service: 4
I hope everyone here has a fantastic day
Friendly staff but slow. Long line waiting to put orders in. Limited seating.
Atmosphere: 4
Service: 4
I absolutely love going to this starbucks! The environment is super welcoming, and all the workers are so friendly!! Sometimes it might take a little longer to get your food and drinks out, but they are always apologetic and do the best they can to deliver you the best food and drinks❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese
it's Starbucks nothing special, always know your getting a decent
Atmosphere: 3
Food: 3
Service: 3
Very nice stop for coffee & hot
Atmosphere: 5
Food: 4
Service: 5
Good as usual. We enjoy a fancy coffee or chai once in a while. Still too expensive to justify coming more often.
Atmosphere: 4
Food: 4
Service: 4
so busy and the girl working for mobile order is just chatting away taking more time than necessary, honestly people have places to be for you to just be taking your sweet time.i wish there was another starbucks close to work cuz this one sucks
Atmosphere: 1
Food: 1
Service: 1
Nov. 30, 2023, between 6:35-6:50 pm. Went in to have a few items exchanged, nobody was at the line-up and store was quiet. Three ladies were behind the till. However, after doing the exchange, which took about 5 min, the cashier walked away and other lady also walked away, leaving the items to be placed in the bags on the counter, boxes all open, one mug was turned sideways in the open box (to get the price barcode, I am assuming) and just left me there, standing in front of the till. Nobody was offering to close the boxes up, put them in the bags, which I am sure that they were supposed to do, not the customer. (Maybe an exchanging customer is not considered as a customer.) The thing with the Been There Series Mugs is that the box lids are quite tight and difficult to separate from the overlapping bottom part - I stood there trying to get the lids separated for a while so that I can close the boxes and take them home without the mugs falling out. SERIOUSLY, NOBODY WAS DOING ANY CUSTOMER SERVICE. All standing there chatting and looking over which I found very strange. It felt like they all knew what to do but decided to not do anything?I regularly purchase a big order of coffee for my work staff and didn’t complain even if the coffee order was wrong (not full, very diluted taste, varying quality etc). I also purchase large amount of Star Bucks merchandizes as gifts. I sometimes buy multiples of the Been There Series mugs, totalling more than 20 mugs at a time. I have also bought from other Starbucks branches and never once had this kind of service! Seven Oaks, Surrey, Langley and old Sumas Location by Super 8 - customer service staff always did their job - they closed up the boxes and bagged them up for me so I can take them. They sometimes even offered to wrap glass tumblers with festive SB starry tissue paper around Christmas. Never had anyone just leaving the empty bags and open boxes all over the counter and got the customer to finish packing ? They seemed to not know what to do as SB employees and almost ignorant. Please stop chatting amongst yourselves and do your job.It may have not been a huge issue for some people but it absolutely didn’t feel right and even felt almost discriminated, and very unsatisfied.
Great location on Sumas with a drive thru. Fast service. Less congested that other locations on my route back to the lower mainland.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Abbie at the window was so sweet, I was going through the drive thru and asked about a cup and she went above and beyond to find the exact cup I was after! It was a last minute request but she was so accommodating and so thoughtful!
Atmosphere: 5
Food: 5
Service: 5
Came in today and was waiting around for my mobile order, when the lady politely asked me what I was waiting for, when she informed me they had no mobile orders in process she instantly went to work and solved my problem for me ( I stupidly ordered from another location) whipped me up a drink instantly! Can't remember her name but what a gem. Made my morning!!!
Atmosphere: 5
Service: 5
This is my favorite starbucks in abbotsford, The staff at this location are always on the go to provide great service and quality drinks. I come here almost everyday, (so much that they know my jeep and my drink order lol) at different times of the day and no matter what time it is they provide great customer service and always brighten my day !
Atmosphere: 5
Service: 5
Very disappointed that in the peak of Pumpkin Spice season that this location was out of Pumpkin this morning.
Most disappointed drove across town to a location that might be less busy before getting on the highway, ordered 2 nonfat no whipp white mochas and reiterated WHITE mochas was on the highway before I discovered I got mochas not what I ordered!
Service: 5