I love thai express so much and I hate to say anything bad but the other day i went to get a thai soup (i have it very often) and the guy taking my order made it and i noticed there wasn't the normal vegetables on top and when i asked about it he said that those don't come on that soup. and i know it does so i pulled up a photo of it and showed it to the main cook after he came back out and basically what I understood was the first guy didn't feel like checking the back for more carrots so his solution was to tell me the soup doesn't come with it lol. the cook then offered me extra of something of my choice instead. what was the point of lying? there's a photo of the soup on the menu. was rly turned off by that, especially since it's not cheap, i don't want to get less than i paid for, which is unfortunate because i know the main cook and the usual stuff there are really great.
Odame Joy Ama Owusua
I called to order beef fried rice. I understand it was the end of the day but they could have told me it was too late and they can’t take my order. They said ok and I literally had to rush through traffic to get there on time. I got there, paid for the food and got home only to realize they just gave me someone’s random order or left overs and they did not inform me. I even gave a tip. Poor services
Sabrina
I hate to leave bad reviews, especially since this place has been my go to for my lunch breaks, but today they cooked a whole napkin into my food. I am not sure if this was a used dirty napkin or clean, but either way I am very grossed out.
Jaskaran Tiwana
Take your business somewhere else, chicken is not real chicken but some kind of dough! Very disappointed! Charging 15 bucks for fake chicken!
aloha “eclecticseeker” ohana
3 stars because it is expensive. But as far as the food goes, it is every bit as good as any Thai restaurant.
Yogesh Jogi
Fast service. Tasty food. Fair size portion. $$
Blake Bird
10/10 would NOT recommend. More batter than there is chicken. Vegetables were not fresh. Overpriced.
Kevin Bruwiner
Best Thai in town.Consistently great tasting food!
Bill
Good food and friendly staff but a bit over priced.Rice noodles, a few veggies, chicken and shrimp in a medium sized bowl just over $20 with a drink.
Gloria
!!Dissapointing food!!Ordered General thai chicken- presentation was good, but when I bit into the chicken it was a mouth full of batter! Broke open another piece and could not see chicken in it either...its a rip off, will not eat here again
Ordered the Fish Tom Yum Soup with extra coconut milk. Came to just under $15. The fish was cut in tiny strips and fried in advance so it was completely dried out. This is completely different from any other location I’ve been to that gives sizeable pieces to at are crispy on the outside and tender inside. The worst was the coconut milk I paid over $2 for was 1/2 ounce that they measured in a disposable sauce cup and brought out from the kitchen. How stingy are these people? Every other location I’ve been to pours a good amount straight from the can into the bowl. There were also no pieces of tomato that is found in other locations. Lastly they use a small generic white takeout bowl instead of the large clear disposable bowls that every location that actually follows franchise standards uses. They handed me my noodles with no tray and didn’t even give me any utensils until I asked while standing there holding my noodles. Everything about this location was CHEAP. $15 I can get a good bowl of pho with fresh veggies, and generous amount of meat. Why would anyone spend $15 to eat this bowl of noodles knowing that this is the way they serve it? The food court stall next to them has shut down. With this level of quality and service, Thai Express will likely be next.PS Anna, save your generic replies and actually respond with something of substance. I’m not going to some website to hold your hand to improve your service. It’s your job to make improvements when you are first made aware of them. Thanks.
Sandra Jeffrey
I LOVE all their food and greatly appreciate that they never fail to ask how much spice I want to have added! I don't like the spice to overpower me, so I always ask and always receive mildly spiced meals. I'm a bit OCD when it comes to cleanliness. Ok maybe quite OCD!! Even at the busiest times of the day, their prep and cooking area is really well maintained! If not, despite the great food, I'd never patronize their business. Thanks for another great meal tonight! I didn't think I could est it all but I did!
Richard Sarrazin
Excellent food and always fresh. it is Worth the price
I love thai express so much and I hate to say anything bad but the other day i went to get a thai soup (i have it very often) and the guy taking my order made it and i noticed there wasn't the normal vegetables on top and when i asked about it he said that those don't come on that soup. and i know it does so i pulled up a photo of it and showed it to the main cook after he came back out and basically what I understood was the first guy didn't feel like checking the back for more carrots so his solution was to tell me the soup doesn't come with it lol. the cook then offered me extra of something of my choice instead. what was the point of lying? there's a photo of the soup on the menu. was rly turned off by that, especially since it's not cheap, i don't want to get less than i paid for, which is unfortunate because i know the main cook and the usual stuff there are really great.
I called to order beef fried rice. I understand it was the end of the day but they could have told me it was too late and they can’t take my order. They said ok and I literally had to rush through traffic to get there on time. I got there, paid for the food and got home only to realize they just gave me someone’s random order or left overs and they did not inform me. I even gave a tip. Poor services
I hate to leave bad reviews, especially since this place has been my go to for my lunch breaks, but today they cooked a whole napkin into my food. I am not sure if this was a used dirty napkin or clean, but either way I am very grossed out.
Take your business somewhere else, chicken is not real chicken but some kind of dough! Very disappointed! Charging 15 bucks for fake chicken!
3 stars because it is expensive. But as far as the food goes, it is every bit as good as any Thai restaurant.
Fast service. Tasty food. Fair size portion. $$
10/10 would NOT recommend. More batter than there is chicken. Vegetables were not fresh. Overpriced.
Best Thai in town.Consistently great tasting food!
Good food and friendly staff but a bit over priced.Rice noodles, a few veggies, chicken and shrimp in a medium sized bowl just over $20 with a drink.
!!Dissapointing food!!Ordered General thai chicken- presentation was good, but when I bit into the chicken it was a mouth full of batter! Broke open another piece and could not see chicken in it either...its a rip off, will not eat here again
Restaurantji Recommends
Good taste
Ordered the Fish Tom Yum Soup with extra coconut milk. Came to just under $15. The fish was cut in tiny strips and fried in advance so it was completely dried out. This is completely different from any other location I’ve been to that gives sizeable pieces to at are crispy on the outside and tender inside. The worst was the coconut milk I paid over $2 for was 1/2 ounce that they measured in a disposable sauce cup and brought out from the kitchen. How stingy are these people? Every other location I’ve been to pours a good amount straight from the can into the bowl. There were also no pieces of tomato that is found in other locations. Lastly they use a small generic white takeout bowl instead of the large clear disposable bowls that every location that actually follows franchise standards uses. They handed me my noodles with no tray and didn’t even give me any utensils until I asked while standing there holding my noodles. Everything about this location was CHEAP. $15 I can get a good bowl of pho with fresh veggies, and generous amount of meat. Why would anyone spend $15 to eat this bowl of noodles knowing that this is the way they serve it? The food court stall next to them has shut down. With this level of quality and service, Thai Express will likely be next.PS Anna, save your generic replies and actually respond with something of substance. I’m not going to some website to hold your hand to improve your service. It’s your job to make improvements when you are first made aware of them. Thanks.
I LOVE all their food and greatly appreciate that they never fail to ask how much spice I want to have added! I don't like the spice to overpower me, so I always ask and always receive mildly spiced meals. I'm a bit OCD when it comes to cleanliness. Ok maybe quite OCD!! Even at the busiest times of the day, their prep and cooking area is really well maintained! If not, despite the great food, I'd never patronize their business. Thanks for another great meal tonight! I didn't think I could est it all but I did!
Excellent food and always fresh. it is Worth the price
Better than most Thai restaurants