tea is good but no plastic straws were offered, paper straws ruin the drinking experience and for this reason i will not be
Atmosphere: 3
Food: 3
Service: 4
Imran Jeevani
Poor guy running around working crazy . Not fair for him. Hour and half waiting . Owner should consider to hire more
Justine S.
Delicious and quick service. I got the brown sugar milk tea with half sugar and a shot of espresso. It was good! Never thought to do an extra show of espresso and it may be the way I do milk tea from now on.
Brian L
I ordered my drink on Nov 12th at 7:40PM. And I see a blonde hair female employee behind the counter smoking her pink vape inbetween making customers’ drinks.Knowing that the second-hand smoking is extremely concerning to others’ health, I would recommend the owner to take a serious consideration of the issue. If no response, I will raise my concern to HQ.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roasted
Vera
Wrong price?! Confirm with the staff but didn’t get a nice response
Alice C.
First time at this place, it's not bad. It space is clean. There are many options as well, but was hoping for Hokkaido milktea. The taste is good also.
Kharl A Ramos
Staff was very
Atmosphere: 5
Food: 5
Service: 5
Aishwarya Gupte
Very average taste. The Chatime at Metrotown mall is better
James Kim
I came here because I needed a space to study for an hour. I ordered a drink and sat at a table. I tried to use a straw, but my hand slipped and the drink fell to the floor and exploded. I told the staff about this with a sorry heart, and I didn't order any additional drinks because I needed more time to study than drinks. However, the staff cleaned the table and floor very kindly without complaining and brought a new drink in a larger size. There are many bubble tea shops near here, but I will visit this place again. I am sincerely sorry and I want to say thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roasted Milk Tea with Grass Jelly
Z Zhao
Average beverage, pretty good vibe. The fruit drink only taste like fruit, but contains no fruit. It’s all addictive, definitely worth nothing.The overall atmosphere is no bad, lots of seats and you can comfortably spend your afternoon here with your friends.It offer macarons and some other sweats. Didn’t try.
Pretty classic Chatime experience. The drink quality is okay, though still quite sweet at 50% sugar. I'd recommend getting 50% sugar max or less if possible, especially for their brown sugar pearl drinks. There's better bubble tea in the area, but in a pinch Chatime does the trick.
Atmosphere: 5
Food: 3
Service: 5
Elaheh Mahraban
Tried Chatime in Burnaby at the Kingsway location. Its a very clean and new place with Big seating area!!!Very friendly and helpful staff. Good service.I ordered Brown Sugar Pearl with Iron goddess Oolong tea. Added sea salt creme, pudding with oat milk. Normal Ice snd 100% sugar level. Best combination???
Recommended dishes: Pudding Milk Tea
Christian I.
They took 30 minutes for ONE Regular Brown Sugar Milk Tea. I dont understand how it even takes that long for a SINGLE Drink with 3 workers
ptpixelx x
I wish I can give zero star. Bad customer service. I ask for brown rice tea with sago and the guy gave me without sago just added white pearl I asked but no sago. That guy need to be fire!!!!
Atmosphere: 1
Food: 1
Service: 1
Jay L
Huge place. Normal bubble tea with not soft pearl unfriendly customer service
tea is good but no plastic straws were offered, paper straws ruin the drinking experience and for this reason i will not be
Atmosphere: 3
Food: 3
Service: 4
Poor guy running around working crazy . Not fair for him. Hour and half waiting . Owner should consider to hire more
Delicious and quick service. I got the brown sugar milk tea with half sugar and a shot of espresso. It was good! Never thought to do an extra show of espresso and it may be the way I do milk tea from now on.
I ordered my drink on Nov 12th at 7:40PM. And I see a blonde hair female employee behind the counter smoking her pink vape inbetween making customers’ drinks.Knowing that the second-hand smoking is extremely concerning to others’ health, I would recommend the owner to take a serious consideration of the issue. If no response, I will raise my concern to HQ.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Roasted
Wrong price?! Confirm with the staff but didn’t get a nice response
First time at this place, it's not bad. It space is clean. There are many options as well, but was hoping for Hokkaido milktea. The taste is good also.
Staff was very
Atmosphere: 5
Food: 5
Service: 5
Very average taste. The Chatime at Metrotown mall is better
I came here because I needed a space to study for an hour. I ordered a drink and sat at a table. I tried to use a straw, but my hand slipped and the drink fell to the floor and exploded. I told the staff about this with a sorry heart, and I didn't order any additional drinks because I needed more time to study than drinks. However, the staff cleaned the table and floor very kindly without complaining and brought a new drink in a larger size. There are many bubble tea shops near here, but I will visit this place again. I am sincerely sorry and I want to say thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roasted Milk Tea with Grass Jelly
Average beverage, pretty good vibe. The fruit drink only taste like fruit, but contains no fruit. It’s all addictive, definitely worth nothing.The overall atmosphere is no bad, lots of seats and you can comfortably spend your afternoon here with your friends.It offer macarons and some other sweats. Didn’t try.
Restaurantji Recommends
Pretty classic Chatime experience. The drink quality is okay, though still quite sweet at 50% sugar. I'd recommend getting 50% sugar max or less if possible, especially for their brown sugar pearl drinks. There's better bubble tea in the area, but in a pinch Chatime does the trick.
Atmosphere: 5
Food: 3
Service: 5
Tried Chatime in Burnaby at the Kingsway location. Its a very clean and new place with Big seating area!!!Very friendly and helpful staff. Good service.I ordered Brown Sugar Pearl with Iron goddess Oolong tea. Added sea salt creme, pudding with oat milk. Normal Ice snd 100% sugar level. Best combination???
Recommended dishes: Pudding Milk Tea
They took 30 minutes for ONE Regular Brown Sugar Milk Tea. I dont understand how it even takes that long for a SINGLE Drink with 3 workers
I wish I can give zero star. Bad customer service. I ask for brown rice tea with sago and the guy gave me without sago just added white pearl I asked but no sago. That guy need to be fire!!!!
Atmosphere: 1
Food: 1
Service: 1
Huge place. Normal bubble tea with not soft pearl unfriendly customer service