Soup dumplings soup dumplings!!! Haven't had anything here that I didn't like. Except for my bill afterwards which my cc didn't like! Can get very busy and service slows down a bit but they try their best.
I feel like not even giving it one star. This place offers oil in a plate and calls it food. I was throughly disappointed by the taste and price point really bad taste. I did have nausea after coming home.
Larry Ng
Decided to revisit this place after more than 10 years. The service back then was indifferent. Not this time. Excellent service and dishes came out fast but not too fast. Good dishes. The XLB’s were much better as well. Before it was dry. The fried red bean pancake for dessert was good. While not close to Taiwanese “flavour” we are used to in Taiwan, still good dining experience. Recommended.
Hello! Please enjoy reading this review about my experience at Dinesty. (This review's target is to save money from my people of the Lower Mainland.)Our family chose Dinesty to celebrate my grandpa's birthday, but unfortunately, it turned out to be an utterly disappointing experience. Despite the occasion, the three servers at Dinesty showed no interest in providing even the most basic level of service. Instead, their behaviour bordered on disrespectful. (一个，两个，三个摸鱼)Throughout the meal, empty dishes piled up on our table, ignored by the servers, who seemed more interested in chatting amongst themselves or, in one instance, engrossed in their phones. (I want to be paid to be on my phone as well!!!). It's disheartening to witness such disregard, especially on a special occasion like my grandpa's birthday. The lack of attention and care shown by the staff was simply unacceptable.If only they were as dedicated to their jobs as they were to checking their phones, perhaps the experience would have been more enjoyable. Dinesty's failure to meet even the most fundamental service standards tarnished what should have been a memorable celebration.My grandpa's birthday celebration was oblivious to Dinesty's goofball service, but we won't let it dampen our spirits. (Because we are good people.) We'll be taking our celebrations elsewhere in the future, where our patronage is valued and appreciated. (Imtelling you, Crystal Mall! It's right across the street) Dinesty, take note: genuine service goes a long way in ensuring customer satisfaction and loyalty.To those good employees at Dinesty, find somewhere better to work. Your reputation at Dinesty will be smeared to the floor to the point of no return.P.S. How on the face of this planet does your san zhen bao and xiao long bao have NO JUICE?!? Please read the discription of a Xiao Long Bao that I found on google."Xiao Long Bao (XLB), or soup dumplings, are probably the most famous of Shangai's steamed dumplings, and rightly so. These are delicately pleated balls of dough with broth and pork meat filling. Yes - they don't float in the soup. Instead, they encase the yummy WARM BROTH inside the dough wrapper."WHERE?? WHERE IS MY WARM BROTH? This is a disgrace to the Chinese Community.Lots of Love,哆啦A梦
Atmosphere: 2
Food: 1
Service: 1
Heather Chatterton
??‼️‼️✅️✅️ VERY VERY good tasting food here in Burnaby..we have tried so MANY from the menu now- and it is definitely a GO TO place for a really great taste- with every choice! QUALITY and QUANTITY..servers .. really nice.. the place is SO clean. ALL the dishes are nicely, timely, and attractively served..excellent different flavours amongst. Their new truffle dumplings are SO incredibly tasty! Many New menu items! Try smoked duck there??-delicious-as is EVERYthing else we have tried! WOW! Not even ONE complaint here!? You will NOT likely be disappointed! ??Prices are actually quite reasonable. There are lineups at certain day times- but never too long a wait..closed Tuesdays, I believe it is. ✅️✅️Kid-friendliness: Yes! Bring them all!Wheelchair accessibility: Yes, ground level.
Atmosphere: 5
Food: 5
Service: 5
K K
Are small portions and overpriced.Not coming back because there are better restaurants than them in that area.We ordered signature Chinese dishes, but none of them met the standard.Never fill up our hot tea or ask how's the dishes, and they are expecting a 15% tip. They should increase their customer service skill to get that much of tips.
Atmosphere: 3
Food: 1
Service: 2
jason wong
The duck was very dry and food was very saucy.. the waiting stuff was trying to get us out as fast as they can..
Atmosphere: 4
Food: 3
Service: 4
Luke Kuro
NOT RECOMMENDED!The steamed XO sauce dumplings are not fresh at all. There is a wired flavor in it. And the dishes are absolutely overpriced. The stir-fried cuisine is acceptable but the price is still not worthy.The waitress is so rude. If you agree that tip is optional, how can you ask the customer DO NOT to dine-in for the next time.Worst dine-in experience ever!
Atmosphere: 2
Food: 3
Service: 1
Jack Novotny
Several interesting facts of this place:1. You can not separate bill on weekend.2. Waiters are going to staring on you if you pay low tips they are going to say something bad for example “You should never dine in but take out or order for delivery”.3. Absolutely overpriced food and “oversalted”.I want to say that Chinese food and restaurant should not indicate “oversalted” and bad service but this place absolutely fits in this stereotype.P.S. the seafood dumplings is worst than the original pork dumplings if you insist to come.
Atmosphere: 4
Food: 3
Service: 1
Yosh Wong
Ordered off UberEats here and found a bandaid in my food. It is definitely a bandaid because it has the pores, fibers, and elasticity a bandaid would have. It was also in my mouth at one point and was difficult to chew…
The environment is okay, the service is basically non-existent, the dishes are basically pre-made, the taste is good, but too oily! There was no broth in the beef patty and it was all oil! There is too much oil in the fried rice! Also, the portions of each dish are very small, which is not worthy of the price.
Atmosphere: 3
Food: 3
Service: 3
Mike Hsiao
For a dim sum place, I find the food average/ mediocre but the price they charge is at a premium. Also - the service isn’t the greatest, when you enter the restaurant feels sleepy and the people working aren’t so attentive / polite.
Atmosphere: 3
Food: 2
Service: 1
Jes Jess
Food is good not bad, service is fast but eveyrthing is overpriced. Small portion not worth it. Came out
Atmosphere: 3
Food: 4
Service: 4
Candy Wu
We ordered the steam chicken, but the meat was still bloody raw. We asked the server’s opinion, but she said that’s the way how the chicken was cooked and refused to exchange. We spent $106.50 there, everything was so sweet sugar taste. We don’t like eating food like dessert. No one came to ask if it was everything ok or if we need more tea or water. We won’t come back because we don’t like sweet food and eat raw food.
Atmosphere: 1
Food: 1
Service: 1
Foodie Vancouver
This restaurant is part of a well-established chain with numerous branches. While it boasts an extensive menu, the flavors of the dishes are generally average. The pricing is positioned in the middle range, striking a balance between not being overly expensive and not particularly budget-friendly. Despite the modest culinary experience, the widespread availability of these establishments can make them a convenient choice for various occasions.
Soup dumplings soup dumplings!!! Haven't had anything here that I didn't like. Except for my bill afterwards which my cc didn't like! Can get very busy and service slows down a bit but they try their best.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Gai-Lan with Garlic 蒜炒芥蘭, Shanghai Fried Noodle, Pork Soup Dumplings
I feel like not even giving it one star. This place offers oil in a plate and calls it food. I was throughly disappointed by the taste and price point really bad taste. I did have nausea after coming home.
Decided to revisit this place after more than 10 years. The service back then was indifferent. Not this time. Excellent service and dishes came out fast but not too fast. Good dishes. The XLB’s were much better as well. Before it was dry. The fried red bean pancake for dessert was good. While not close to Taiwanese “flavour” we are used to in Taiwan, still good dining experience. Recommended.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Eggplant Hakka Style, Shanghai Fried Noodle, Pork Soup Dumplings
Hello! Please enjoy reading this review about my experience at Dinesty. (This review's target is to save money from my people of the Lower Mainland.)Our family chose Dinesty to celebrate my grandpa's birthday, but unfortunately, it turned out to be an utterly disappointing experience. Despite the occasion, the three servers at Dinesty showed no interest in providing even the most basic level of service. Instead, their behaviour bordered on disrespectful. (一个，两个，三个摸鱼)Throughout the meal, empty dishes piled up on our table, ignored by the servers, who seemed more interested in chatting amongst themselves or, in one instance, engrossed in their phones. (I want to be paid to be on my phone as well!!!). It's disheartening to witness such disregard, especially on a special occasion like my grandpa's birthday. The lack of attention and care shown by the staff was simply unacceptable.If only they were as dedicated to their jobs as they were to checking their phones, perhaps the experience would have been more enjoyable. Dinesty's failure to meet even the most fundamental service standards tarnished what should have been a memorable celebration.My grandpa's birthday celebration was oblivious to Dinesty's goofball service, but we won't let it dampen our spirits. (Because we are good people.) We'll be taking our celebrations elsewhere in the future, where our patronage is valued and appreciated. (Imtelling you, Crystal Mall! It's right across the street) Dinesty, take note: genuine service goes a long way in ensuring customer satisfaction and loyalty.To those good employees at Dinesty, find somewhere better to work. Your reputation at Dinesty will be smeared to the floor to the point of no return.P.S. How on the face of this planet does your san zhen bao and xiao long bao have NO JUICE?!? Please read the discription of a Xiao Long Bao that I found on google."Xiao Long Bao (XLB), or soup dumplings, are probably the most famous of Shangai's steamed dumplings, and rightly so. These are delicately pleated balls of dough with broth and pork meat filling. Yes - they don't float in the soup. Instead, they encase the yummy WARM BROTH inside the dough wrapper."WHERE?? WHERE IS MY WARM BROTH? This is a disgrace to the Chinese Community.Lots of Love,哆啦A梦
Atmosphere: 2
Food: 1
Service: 1
??‼️‼️✅️✅️ VERY VERY good tasting food here in Burnaby..we have tried so MANY from the menu now- and it is definitely a GO TO place for a really great taste- with every choice! QUALITY and QUANTITY..servers .. really nice.. the place is SO clean. ALL the dishes are nicely, timely, and attractively served..excellent different flavours amongst. Their new truffle dumplings are SO incredibly tasty! Many New menu items! Try smoked duck there??-delicious-as is EVERYthing else we have tried! WOW! Not even ONE complaint here!? You will NOT likely be disappointed! ??Prices are actually quite reasonable. There are lineups at certain day times- but never too long a wait..closed Tuesdays, I believe it is. ✅️✅️Kid-friendliness: Yes! Bring them all!Wheelchair accessibility: Yes, ground level.
Atmosphere: 5
Food: 5
Service: 5
Are small portions and overpriced.Not coming back because there are better restaurants than them in that area.We ordered signature Chinese dishes, but none of them met the standard.Never fill up our hot tea or ask how's the dishes, and they are expecting a 15% tip. They should increase their customer service skill to get that much of tips.
Atmosphere: 3
Food: 1
Service: 2
The duck was very dry and food was very saucy.. the waiting stuff was trying to get us out as fast as they can..
Atmosphere: 4
Food: 3
Service: 4
NOT RECOMMENDED!The steamed XO sauce dumplings are not fresh at all. There is a wired flavor in it. And the dishes are absolutely overpriced. The stir-fried cuisine is acceptable but the price is still not worthy.The waitress is so rude. If you agree that tip is optional, how can you ask the customer DO NOT to dine-in for the next time.Worst dine-in experience ever!
Atmosphere: 2
Food: 3
Service: 1
Several interesting facts of this place:1. You can not separate bill on weekend.2. Waiters are going to staring on you if you pay low tips they are going to say something bad for example “You should never dine in but take out or order for delivery”.3. Absolutely overpriced food and “oversalted”.I want to say that Chinese food and restaurant should not indicate “oversalted” and bad service but this place absolutely fits in this stereotype.P.S. the seafood dumplings is worst than the original pork dumplings if you insist to come.
Atmosphere: 4
Food: 3
Service: 1
Ordered off UberEats here and found a bandaid in my food. It is definitely a bandaid because it has the pores, fibers, and elasticity a bandaid would have. It was also in my mouth at one point and was difficult to chew…
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The environment is okay, the service is basically non-existent, the dishes are basically pre-made, the taste is good, but too oily! There was no broth in the beef patty and it was all oil! There is too much oil in the fried rice! Also, the portions of each dish are very small, which is not worthy of the price.
Atmosphere: 3
Food: 3
Service: 3
For a dim sum place, I find the food average/ mediocre but the price they charge is at a premium. Also - the service isn’t the greatest, when you enter the restaurant feels sleepy and the people working aren’t so attentive / polite.
Atmosphere: 3
Food: 2
Service: 1
Food is good not bad, service is fast but eveyrthing is overpriced. Small portion not worth it. Came out
Atmosphere: 3
Food: 4
Service: 4
We ordered the steam chicken, but the meat was still bloody raw. We asked the server’s opinion, but she said that’s the way how the chicken was cooked and refused to exchange. We spent $106.50 there, everything was so sweet sugar taste. We don’t like eating food like dessert. No one came to ask if it was everything ok or if we need more tea or water. We won’t come back because we don’t like sweet food and eat raw food.
Atmosphere: 1
Food: 1
Service: 1
This restaurant is part of a well-established chain with numerous branches. While it boasts an extensive menu, the flavors of the dishes are generally average. The pricing is positioned in the middle range, striking a balance between not being overly expensive and not particularly budget-friendly. Despite the modest culinary experience, the widespread availability of these establishments can make them a convenient choice for various occasions.