Tim Hortons

6641 Kingsway, Burnaby
(604) 437-5125

Recent Reviews

SHANGDONG

It is not convenient for online order customer to call the server everytime to get their order. Why don’t they just put the drink/food outside the counter so that customer can take it themselves.

Atmosphere: 2

Food: 4

Service: 3

Sukhdeep Singh Grewal

Great Customer service from the new skinny girl never seen before her she treats customers with smily face also give 100% to the guest service as well as her language is so clear to easily understand.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Original Iced Capp

Mussie Teklab

You have very bad customer service, in wensdey 1:10 Am, she was taking on phone first and second she gave as an arogant face throwing the Chag on table instated giving us with respect.

Service: 1

C Ad

Slow service as always. Hire more people!!!

Atmosphere: 1

Food: 3

Service: 3

ADIL FAROOQ

Very bad services the worker attitude and behavior is very bad not polite

Service: 1

Hee Kwon Ro

food is great. Recommend to use the mobile App to order, it gets busy.

harsimrat kaur

Night staff is very unprofessional. The indian girl was taking my order wasn’t paying attention and gave me wrong order. Its not the first time happened with the same girl. They keptTalking in native language with each other while taking my order.she is hard of hearing or what idk doesn’t know the basics of customer service.

Service: 1

Apurba Talukdar

Need to improve the customer

Atmosphere: 3

Food: 4

Service: 4

Tanya Gelli

We ordered a chocolate cruller and a herb and a herb, garlic and jalapeno pastry and both were delicious. For coffee - we took Bailey’s cream coffee and fudge brownie latte. The baileys cream coffee was okay but the fudge brownie latte was delicious.

Atmosphere: 4

Food: 4

Service: 4

Victor Li

I always get stomach issues from this place. They also cant make their food correctly. Worst of all, this female Indian employee kept coughing into the wrap she was making as if on purpose after I reminded her that I had an order. Terrible place, negative stars.

syed imran ullah hussaini

Service is very

Atmosphere: 3

Food: 4

Service: 3

jason mclachlan

WORK GRAVE YARDS ALWAYS BRING MY THERMOS IN WHICH IS ABOUT 5 OUNCES MORE THAN AN EXTRA LARGE THEY WASTE AN EXTRA LARGE CUP TO MAKE SURE THEY ONLY GIVE ME AN EXACT EXTRA LARGE NO OTHER PLACE IS LIKE THIS THEY JUST FILL MY THERMOS AND NOT WASTE A CUP TO DO SO THEN THEY ARE EXTREMELY RUDE ABOUT IT TOO . I WOULDNT WASTE YOUR TIME AT THIS LOCATION IN THE LATE NIGHT EARLY MORNING

Atmosphere: 1

Service: 1

Sean Krish

Donut are too sweet...maybe add little

Atmosphere: 3

Food: 2

Service: 4

Mr ATeam604

The owner needs to hire more staff what the hell is wrong with you.Your cheapness is definitely showing and you represent Tim Hortons hopefully not for long.

Atmosphere: 2

Food: 3

Service: 1

Bo Song

I was very disappointed with my experience at this restaurant. There have been so many times that even the waiting line was so long, there was no dedicated staff taking customer orders, and the ones who were there seemed more interested in chatting with their regulars than serving new customers.

Atmosphere: 3

Food: 4

Service: 1

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