Tim Hortons

9855 Austin Rd #150, Burnaby
(604) 420-2027

Recent Reviews

Onkar Nagpal

Best hangout place. Always fresh food and beverages are served with welcoming gesture. Lobby is always neat and clean . Overall good management.Wheelchair accessibility: It is easily accessible for each and every person.

Atmosphere: 5

Food: 5

Service: 5

Harsh Sharma

Great customer service and always make fresh coffee for customers

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wrap

Mao Mao Wei

Terrible attitude, especially the manager.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Roast

Joey Tsoi

Total time for me to get a coffee here was 30 minutes during lunch. At no fault of the staff, this Tim Hortons is clearly understaffed.

Atmosphere: 1

Food: 2

Service: 1

Felix Wong

Service is just horrible with long wait. The store is also not clean.

Food: 2

Courtney DiCicco

It's really dirty. None of the tables are cleaned or wiped down

Atmosphere: 1

Food: 2

Service: 2

Recommended dishes: Wrap

Iryan Williamson

I’ve been coming here for years and never had much of a problem but just in the last 3 weeks I’ve had a very bad experience. Orders are wrong all the time and you get over charged. 4 times in a row already. Tim’s is already going downhill and this is not helping.

Wong J

Asked for half butter, gave me the whole stick.

Atmosphere: 2

Food: 1

Service: 2

Harq

Everytime i come they dont have what i ask (chili) and it doesnt matter time of day. Service is slow. Ordered three things. And they call it as one is done instead of complete order so i keep coming back. Been trying for weeks. Last time. Ill go settle for something else instead of waste me time.Tried again at 4pm a few days later. No chili, no doughnuts. Only two people. One taking orders and one making food. Its a joke.

Atmosphere: 1

Food: 3

Service: 1

Dan

How can 2 employees run a whole store during morning rush?! At what point is this franchise owner going to treat staff better or pay a wage that someone can live off of that will attractemployees? Corporate needs to finally take this franchise back and run it properly.

Robin Rain

They brew and stir and that's good enough for me!!¡!! Thank You Timmy's???

Mehak Sidhu

Super friendly staff. Provide speedy servie. Love this place.

Atmosphere: 5

Food: 5

Service: 5

Eric G

Washrooms always broken, and of the workers I see milling about only one does all the work resulting in slow service. Be prepared it took me 15mins for a coffee with a lineup of 4

Atmosphere: 2

Food: 3

Service: 1

S K

No greetings no smile washrooms were locked ? Not available for use so inconvenience.

Atmosphere: 1

Food: 3

Service: 1

Tati Wildman

The worst place ever! Slippy and slow service! I was waiting for just a small coffee forever. Moreover they have this tricky donations pad right at the debit terminal. I was paying for coffee and tap it by mistake instead of machine...the cashier told me or that didnt go through...i tap again...and then i realized that i an tapping a wrong thing. I told the cashier that he needs to be more proactive and explain that I didnt tap the right place....and guess what i got in response...that it is not his problem. Oh well honey i just call the credit card and report fraud...and then it will be your problem. Good luck with such attitude!

Atmosphere: 1

Service: 1

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