The pizza was terrible, I couldn't finish it. The dough was soggy, barely had any sauce on it and the cheese was a weird texture.
Food: 1
2 7 8 7
I have picked up food from this place a lot in the past 7 years and never had a problem ordering pizzas or donairs etc. however I ordered a pizza with “spicy sausage” yesterday and the description said absolutely NOTHING about any different kind of sauce let alone hot sauce but unfortunately it was dripping in hot sauce…in replacement of Pizza sauce! Not only was it so hot for us to eat but it tasted horrible. Did NOT work on a pizza. I re read the description & of course….no mention of hot sauce so I called to ask if there was a mix up with pizzas. I assumed I took home someone else’s pizza. A guy answered but he had to grab the “manager” I told her my issue and she said “thats the spicy sausage” I said no. Spicy sausage is fine but this is straight up hot sauce in replacement of the pizza sauce. She repeated over and over about 4 times that it’s the sausage. I then said there’s a difference between hot sauce and a kind of meat. Not to mention I’ve had spicy sausage lots. She then FINALLY admitted it was hot sauce. I then told her again it does not say hot sauce in the description. She said it did. I then tried to read out the description but she kept cutting me off and then shockingly said “we’re in our 40th year of service” I said “what????” She said it again twice. I said “what does that have to do with this situation?” She then replied saying “you’re just one customer. No one else has said this” As soon as this was said…I then knew this woman has ZERO customer service skills nor can she admit the menu description was lacking. Not only was it rude but it actually made ZERO sense. Have you worked here for 40 years? NO. So you don’t know what went on 40 years ago. Was this kind of pizza around 40 years ago? NO again. Even if that was a yes you don’t say that to a customer. She eventually said “I’m not arguing so I’ll give you credit” (SO WHY WERE YOU?) I was shocked. I however used the credit tonight (the day after) thankfully didn’t have to deal with her. I dealt with a guy on the phone and counter at pickup who was friendly but the rudeness and weirdness of this woman makes the rating what it is. & I’ll never be returning.
Atmosphere: 1
Food: 1
Service: 1
Dhar Win
Great pizza!Lots of flavours.Great crews!
Atmosphere: 5
Food: 5
Service: 5
Symphony Crellin
Soggy dough.. fell completely apart when I picked it up. Never ordering again.
Mike Tro
I wanted hot wings not lukewarm chicken with two ramekin full of ice cold sauce.
Food: 2
Harpreet Dhaliwal
We were given undercooked gluten free pizza. I definitely do not recommend this pizza for anyone with gluten
Food: 1
Dave Berezuk
3 times in a row their delivery drivers have acted dumbfounded when I asked them for change in a VERY advantageous tip scenario. They are fully lying to customers saying they forgot to bring and have cash in the vehicle. Their very job is to deliver pizza and provide change. They act as if it is not part of their job and it should not be expected - one also hid behind a language barrier. Charlatans in every sense of the word.
Atmosphere: 3
Food: 5
Service: 1
Christian
Forgot to put my sauce on the pizza so you just put it in a container?Tasteless and sad.
Kelly Irish
terrible service. phone goes directly to fax machine. online order not confirmed for 15 min wait and past closing. pizza arrives after order from another company and order all wrong ( crust and flavourful not as ordered) 3 days of calling and even delivery guy told Mgr to call me as u had his # because was at wrong house. credit card charged and when asked for refund Mgr denied and threaten call police if come to store to show pics of wrong pizza delivered.
Service: 1
Daryl Houston
Terrible service. Delivery took 90 minutes when the order was placed with a 40 minute wait time. Finally showed up cold and boxes not marked. Phone four times and was only able to get an answer once with a “it’s on the way” which was at the one hour mark. No apology or care that this was terrible service.
I was looking for a nearby pizza take away and found this place via google maps. I ordered direct at the location and had a nice chat with the staff. The pizza was good and the children loved their cheese-only pizza.
Food: 5
Service: 5
JULIE TRUDEAU
Was recommended to us and I have say we have definitely found our go to pizza place. ?Excellent 10+++ from usOnline ordering very straight forward easy to navigateWhen we arrived we were greeted with a welcoming smile. ?Very friendly atmospherePrices were great..Order literally just out of the oven..Family DealLots of toppings on the pizzasCheese fingers / sticks - nice and cheesyAnd wings were a great size and lots of flavor.HIGHLY RECOMMEND
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medium Pizzas
William
Ordered online from Langford. Bizarre experience.Ordered 2-2-2 combo with original crust - received Thin CrustOne pizza was very over cooked and the other was undercooked (to the point that it was almost raw in the middle)Ordered green olives and pepperoni on one of the pizzas and there was maybe 8 green olives total.Ordered three dips (garlic ranch, jalapeño ranch and garlic butter) received two jalepeno ranch and a garlic butter.Delivery driver was great though.I like Sarpinos from other locations…might have to avoid Langford moving forward.
Food: 1
Service: 3
Ryan Knowles
Was busy in the kitchen, but the food was great!My partner and I ordered calzones to pickup as we are close to this pizzeria. The custom options you usually pay 2x or even at all for, you're able to get as just part of the order (which was great)!I was there in maybe 10 minutes and these gigantic beauties were ready to go about a minute later.These are packed! Like folding a pizza in half and then sruffing them. I definitely recommend
Atmosphere: 4
Food: 5
Service: 5
mitski luvr
Omg the pizza is so good whenever I take a bite I literally ascend to the air YASSSSSS
The pizza was terrible, I couldn't finish it. The dough was soggy, barely had any sauce on it and the cheese was a weird texture.
Food: 1
I have picked up food from this place a lot in the past 7 years and never had a problem ordering pizzas or donairs etc. however I ordered a pizza with “spicy sausage” yesterday and the description said absolutely NOTHING about any different kind of sauce let alone hot sauce but unfortunately it was dripping in hot sauce…in replacement of Pizza sauce! Not only was it so hot for us to eat but it tasted horrible. Did NOT work on a pizza. I re read the description & of course….no mention of hot sauce so I called to ask if there was a mix up with pizzas. I assumed I took home someone else’s pizza. A guy answered but he had to grab the “manager” I told her my issue and she said “thats the spicy sausage” I said no. Spicy sausage is fine but this is straight up hot sauce in replacement of the pizza sauce. She repeated over and over about 4 times that it’s the sausage. I then said there’s a difference between hot sauce and a kind of meat. Not to mention I’ve had spicy sausage lots. She then FINALLY admitted it was hot sauce. I then told her again it does not say hot sauce in the description. She said it did. I then tried to read out the description but she kept cutting me off and then shockingly said “we’re in our 40th year of service” I said “what????” She said it again twice. I said “what does that have to do with this situation?” She then replied saying “you’re just one customer. No one else has said this” As soon as this was said…I then knew this woman has ZERO customer service skills nor can she admit the menu description was lacking. Not only was it rude but it actually made ZERO sense. Have you worked here for 40 years? NO. So you don’t know what went on 40 years ago. Was this kind of pizza around 40 years ago? NO again. Even if that was a yes you don’t say that to a customer. She eventually said “I’m not arguing so I’ll give you credit” (SO WHY WERE YOU?) I was shocked. I however used the credit tonight (the day after) thankfully didn’t have to deal with her. I dealt with a guy on the phone and counter at pickup who was friendly but the rudeness and weirdness of this woman makes the rating what it is. & I’ll never be returning.
Atmosphere: 1
Food: 1
Service: 1
Great pizza!Lots of flavours.Great crews!
Atmosphere: 5
Food: 5
Service: 5
Soggy dough.. fell completely apart when I picked it up. Never ordering again.
I wanted hot wings not lukewarm chicken with two ramekin full of ice cold sauce.
Food: 2
We were given undercooked gluten free pizza. I definitely do not recommend this pizza for anyone with gluten
Food: 1
3 times in a row their delivery drivers have acted dumbfounded when I asked them for change in a VERY advantageous tip scenario. They are fully lying to customers saying they forgot to bring and have cash in the vehicle. Their very job is to deliver pizza and provide change. They act as if it is not part of their job and it should not be expected - one also hid behind a language barrier. Charlatans in every sense of the word.
Atmosphere: 3
Food: 5
Service: 1
Forgot to put my sauce on the pizza so you just put it in a container?Tasteless and sad.
terrible service. phone goes directly to fax machine. online order not confirmed for 15 min wait and past closing. pizza arrives after order from another company and order all wrong ( crust and flavourful not as ordered) 3 days of calling and even delivery guy told Mgr to call me as u had his # because was at wrong house. credit card charged and when asked for refund Mgr denied and threaten call police if come to store to show pics of wrong pizza delivered.
Service: 1
Terrible service. Delivery took 90 minutes when the order was placed with a 40 minute wait time. Finally showed up cold and boxes not marked. Phone four times and was only able to get an answer once with a “it’s on the way” which was at the one hour mark. No apology or care that this was terrible service.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Calzone Italiano
Restaurantji Recommends
I was looking for a nearby pizza take away and found this place via google maps. I ordered direct at the location and had a nice chat with the staff. The pizza was good and the children loved their cheese-only pizza.
Food: 5
Service: 5
Was recommended to us and I have say we have definitely found our go to pizza place. ?Excellent 10+++ from usOnline ordering very straight forward easy to navigateWhen we arrived we were greeted with a welcoming smile. ?Very friendly atmospherePrices were great..Order literally just out of the oven..Family DealLots of toppings on the pizzasCheese fingers / sticks - nice and cheesyAnd wings were a great size and lots of flavor.HIGHLY RECOMMEND
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medium Pizzas
Ordered online from Langford. Bizarre experience.Ordered 2-2-2 combo with original crust - received Thin CrustOne pizza was very over cooked and the other was undercooked (to the point that it was almost raw in the middle)Ordered green olives and pepperoni on one of the pizzas and there was maybe 8 green olives total.Ordered three dips (garlic ranch, jalapeño ranch and garlic butter) received two jalepeno ranch and a garlic butter.Delivery driver was great though.I like Sarpinos from other locations…might have to avoid Langford moving forward.
Food: 1
Service: 3
Was busy in the kitchen, but the food was great!My partner and I ordered calzones to pickup as we are close to this pizzeria. The custom options you usually pay 2x or even at all for, you're able to get as just part of the order (which was great)!I was there in maybe 10 minutes and these gigantic beauties were ready to go about a minute later.These are packed! Like folding a pizza in half and then sruffing them. I definitely recommend
Atmosphere: 4
Food: 5
Service: 5
Omg the pizza is so good whenever I take a bite I literally ascend to the air YASSSSSS