Gross cold pizza, more disgusting than pizza hut normally is. I don't recommend eating here. 4/5 of those in my house at the pizza and we all feel unwell today.
Atmosphere: 1
Food: 1
Service: 2
Ruth Kaune
Food wasn't ready on time. I used up my whole lunch break just to pick it up. When I got back to work, I discovered that they had given me those breaded boneless bites instead of the traditional wings. There was a dead mouse in front of the counter on the floor...
Atmosphere: 1
Food: 1
Service: 1
Stuart Campbell
Twice in a row order was wrong. Floppy mess of a
Atmosphere: 4
Food: 1
Service: 4
Alex Grundy
I had order a few times with very little problem until yesterday.I ordered two pizzas and an order of wings. Arrived a few minutes early. Waiting at the door and I see a mouse scurry from under the drink cooler back into the kitchen. Right then I should have just left, but I stupidly decide to continue- justifying it with the pizza ingredients are kept in the fridge and it’s fresh out of the ovens.Get the pizzas and wings home, opened up. The pizza tastes fine. Grab a wing and suddenly feel like my thumb has been cut. Look down and there is some kind of shard of metal mixed in with the wings. Almost like from a dish washing brush but much stiffer. Okay. Well not ideal, but these kinds of things happen, right?I call the number provided in my online receipt and after it rang through it routes me to corporate, explain the issue and they say it has to be done at the store level, transfer me. Rings through again and send me back to corporate. Explain the issue again and she goes to transfer me (again). I explain we have done that already. The next thing…... It was as if the phone was set on a table and left. Quiet. But I could faintly hear people in the background. I say “hello?hello?” But nothing. 15 seconds later I’m hung up on. Call back the store. Someone answers and says I need to call back at 6pm to speak to a manager. I call at 6:12pm. Manager isn’t in today, he is at Ladner- call there. So I do. He takes down my number and says he will call at 4pm the following day. Guess what? Doesn’t call.These guys just don’t care at all about serving good food or you having a good experience. Money in the bank account, and they are stuck dealing with customers. Oh and the mouse issue. Yes, I reported to the heath inspection authorities.
Atmosphere: 1
Food: 2
Service: 1
LYNX- X
Poor service, they reheated the pizza and we ordered a veggie and basically got a cheese back. Argue back, don't
Food: 1
Service: 1
Parm Sandhu
The worst customer experience. I called to place and order and first I got put on hold for about 4 minutes. Then when the international student came back on the phone she couldn't take down my address correct. I asked her to repeat it back to me and it was wrong. I corrected her and asked her to repeat it back to me again and it was wrong. I gave up and hung up the phone.
Tristan Todd
I've never seen a pizza place cheap out on toppings more than this location. Barely any sauce, barely any toppings and they got one of the pizzas wrong. Even with the 5 5 5 deal it still feels like a ripoff.
Dan S
Fed kids with day's deal and it was fantastic.
Atmosphere: 5
Food: 5
Service: 5
Shawn Hollywood
Decided to try this again after 6 months to see if anything has changed. CLEARLY, the owner doesn't care. Hard to believe, but it is WORSE. A triple crown pizza had not even enough meat to cover 1 piece per slice. They used, at best, 1 medium mushroom, sliced so thin, throughout the whole pizza. There were MAYBE 6 cubes of green pepper on the whole pizza. It's not like the chef couldn't tell either, as there was barely any cheese whatsoever onthe pizza. It was essentially undercooked dough.Do yourself a favor, go to your local grocery store and buy a frozen pizza. It will be 100X better than this garbage. How this place is still open, is beyond me. They should be in jail for robbing their customers. This is anything but pizza. Even the raccoons that pillage your garbage wouldn't eat this.
Atmosphere: 1
Food: 1
Service: 2
Julia Young
The pizza was was very soggy. Customer service was good. Doesn’t make up for the horrible
I've had several bad customer service experiences here, once I was reprimanded for placing a small pickup order half an hour before closing and the other time an employee ignored us while we waited 15 whole minutes just to find out our order was there the whole time--she seemed very annoyed when we tried to grab her attention.Quality wise it's ok but a little bland. You'd be better off getting pizza elsewhere by people who don't hate serving customers.
Atmosphere: 2
Food: 3
Service: 1
Nicholas Pham
Pizza came 30 minutes late, rude driver, snatched my money out of my hands and walked away and hair on my pizza it was cold
Atmosphere: 1
Food: 1
Service: 1
Tacey Deering
Absolute nightmare to deal with. How do you mess up an online order and then provide zero customer service to reciting it. Never again!
Service: 1
Solar Flare Beauty Bar
I would give 0 stars if I could....I called to place an order and the person on the phone was beyond rude told me to hurry up while I was speaking and then proceeded to hang up on me before placing my order. I definitely would not ever recommend this location.
Gross cold pizza, more disgusting than pizza hut normally is. I don't recommend eating here. 4/5 of those in my house at the pizza and we all feel unwell today.
Atmosphere: 1
Food: 1
Service: 2
Food wasn't ready on time. I used up my whole lunch break just to pick it up. When I got back to work, I discovered that they had given me those breaded boneless bites instead of the traditional wings. There was a dead mouse in front of the counter on the floor...
Atmosphere: 1
Food: 1
Service: 1
Twice in a row order was wrong. Floppy mess of a
Atmosphere: 4
Food: 1
Service: 4
I had order a few times with very little problem until yesterday.I ordered two pizzas and an order of wings. Arrived a few minutes early. Waiting at the door and I see a mouse scurry from under the drink cooler back into the kitchen. Right then I should have just left, but I stupidly decide to continue- justifying it with the pizza ingredients are kept in the fridge and it’s fresh out of the ovens.Get the pizzas and wings home, opened up. The pizza tastes fine. Grab a wing and suddenly feel like my thumb has been cut. Look down and there is some kind of shard of metal mixed in with the wings. Almost like from a dish washing brush but much stiffer. Okay. Well not ideal, but these kinds of things happen, right?I call the number provided in my online receipt and after it rang through it routes me to corporate, explain the issue and they say it has to be done at the store level, transfer me. Rings through again and send me back to corporate. Explain the issue again and she goes to transfer me (again). I explain we have done that already. The next thing…... It was as if the phone was set on a table and left. Quiet. But I could faintly hear people in the background. I say “hello?hello?” But nothing. 15 seconds later I’m hung up on. Call back the store. Someone answers and says I need to call back at 6pm to speak to a manager. I call at 6:12pm. Manager isn’t in today, he is at Ladner- call there. So I do. He takes down my number and says he will call at 4pm the following day. Guess what? Doesn’t call.These guys just don’t care at all about serving good food or you having a good experience. Money in the bank account, and they are stuck dealing with customers. Oh and the mouse issue. Yes, I reported to the heath inspection authorities.
Atmosphere: 1
Food: 2
Service: 1
Poor service, they reheated the pizza and we ordered a veggie and basically got a cheese back. Argue back, don't
Food: 1
Service: 1
The worst customer experience. I called to place and order and first I got put on hold for about 4 minutes. Then when the international student came back on the phone she couldn't take down my address correct. I asked her to repeat it back to me and it was wrong. I corrected her and asked her to repeat it back to me again and it was wrong. I gave up and hung up the phone.
I've never seen a pizza place cheap out on toppings more than this location. Barely any sauce, barely any toppings and they got one of the pizzas wrong. Even with the 5 5 5 deal it still feels like a ripoff.
Fed kids with day's deal and it was fantastic.
Atmosphere: 5
Food: 5
Service: 5
Decided to try this again after 6 months to see if anything has changed. CLEARLY, the owner doesn't care. Hard to believe, but it is WORSE. A triple crown pizza had not even enough meat to cover 1 piece per slice. They used, at best, 1 medium mushroom, sliced so thin, throughout the whole pizza. There were MAYBE 6 cubes of green pepper on the whole pizza. It's not like the chef couldn't tell either, as there was barely any cheese whatsoever onthe pizza. It was essentially undercooked dough.Do yourself a favor, go to your local grocery store and buy a frozen pizza. It will be 100X better than this garbage. How this place is still open, is beyond me. They should be in jail for robbing their customers. This is anything but pizza. Even the raccoons that pillage your garbage wouldn't eat this.
Atmosphere: 1
Food: 1
Service: 2
The pizza was was very soggy. Customer service was good. Doesn’t make up for the horrible
Atmosphere: 1
Food: 2
Service: 4
Restaurantji Recommends
I've had several bad customer service experiences here, once I was reprimanded for placing a small pickup order half an hour before closing and the other time an employee ignored us while we waited 15 whole minutes just to find out our order was there the whole time--she seemed very annoyed when we tried to grab her attention.Quality wise it's ok but a little bland. You'd be better off getting pizza elsewhere by people who don't hate serving customers.
Atmosphere: 2
Food: 3
Service: 1
Pizza came 30 minutes late, rude driver, snatched my money out of my hands and walked away and hair on my pizza it was cold
Atmosphere: 1
Food: 1
Service: 1
Absolute nightmare to deal with. How do you mess up an online order and then provide zero customer service to reciting it. Never again!
Service: 1
I would give 0 stars if I could....I called to place an order and the person on the phone was beyond rude told me to hurry up while I was speaking and then proceeded to hang up on me before placing my order. I definitely would not ever recommend this location.
Service: 1
The pizza was lux warm. I am disappointed.
Food: 2
Recommended dishes: Super Supreme Lover