We when to the bar. You’re right on the water but we could not get a table outside. Zach was our server and we as awesome. Attentive, engaging, and really personable. The Cesar and margaritas were very good but overpriced in my opinion. Nice stop for expensive drinks.
tom job
Our time at Lakeside Dining Room was a letdown. Ignored by multiple waitresses while others were served around us, we left after an infuriating 20-minute wait. To add insult to injury, the menu prices were shockingly high, making us feel like mere cash cows rather than valued customers.
Service: 1
Parastoo Jafarinejad
Food & drinks: The restaurant is beautiful and the location is great by the water but we expected a better food quality. Service was really good but the Food was really average toward low for the price and badly presented
Service: 4
Lou Singh
They close at 8:45pm on weekdays
Jl Vervaat
Had a delicious breakfast, bacon and eggs and yummy potatoes!! Nice view of marina. Service was good too ..friendly and efficient. Recommend!
Melissa T
I attended a friend's birthday party that she had here for high tea. She made a reservation in advance, for 13 people. 8 of us showed up.Near the end of the tea, the server came out and stated, that instead of charging is $45/pp for the 5 no shows, they were going to charge us $15/pp.My friend was obviously very surprised. She told us when she was on the phone, they confirmed the resos but they did not at any point explicitly state "if there are cancellations or no shows you will be charged $45.” It was also her birthday, and she didn't want to make a scene, so she apologized to us and went to talk to the manager about the situation.I hopped onto the website, as usually there is a note stating last minute cancellations will be charged. This is the case for many restaurants in kelowna, ie: gather, kasai, krafty. Honestly it is pretty standard restaurant practice to state clearly if you're going to charge for cancellations. There was no note. I remember that Gather restaurant also uses the same online reservation portal "Open Table" and that there was a note for their restaurant that a no show fee would be charged. When I compared this to Open Table for high tea, you can easily make a reso with no note of being charged for cancellations.I joined my friend in talking with the manager after finding out this information. He said that the staff are trained to talk on the phone, but honestly with this kind of incident there must be a serious lack of proper training because stating "if there are last minute cancellations you will be charged full price for each no show" is not a difficult statement to make over the phone, and there would be no miscommunication otherwise. He then proceeded to add unnecessary comments such as "I spoke to the pastry chef and we are being nice and charging you $15 per no show instead, we are not making any money on this. And he is above my pay grade so I can't do anything else". That is a restaurant problem, not a customer problem. I told him that it should be stated explicitly on the website, to which his response was "there's no room to add to the website". Again, I've never heard of that excuse, you're telling me that there is no room for one more sentence? On top of that, I noticed he wasn't even making eye contact with my friend or I, and was mostly just waving his hands and looking above us. I'd expect proper eye contact during a conversation like this.In addition, other high teas I've attended every guest gets their own tea. There were 4 of the guest at the table who weren't offered a tea or checked in on to be asked "can I get you a tea".I also asked if instead of the salmon sandwich could I sub for an egg sandwich instead? She said they were pre-prepared and they can't do that. And bring my food out missing a sandwich, with no replacement. Our other friend who was vegan, didn't have a menu. She was fine with not eating but the server said she will talk to the pastry chef and see what they can make. She comes back to state "the chef can make something for you in 5-10 mins! Here I am wondering why they can't make me a replacement egg salad sandwich in 5 mins... They charged her the same price as the rest of us: $45 for essentially 4 pieces of cut toast with toppings and a skewer of berries.I was excited for this experience as I have dined here before, love the view and usually the service and food is very good. However this experience has left a sour taste in my mouth, and I know myself and some of the other girls in the party will not be returning.If you're looking for a better high tea experience then I'd recommend making the trip to Neverland in Naramata.
Service: 1
O'Neil
Went here for supper the other night. The service was great and our server both was well informed about menu and drink selection but had just the right amount of check ins that it was not disruptive to our dinner experience. She made allowances for my hearing disability and had a clear and vocal ability that makes it easier for me. The menu offers a great variety of gluten free options and was able to really enjoy a fish and chips meal. Would recommend place for date night or get-together with friends and family.
Service: 4
Kyle Reid
Brittany in the restaurant was so rude it pains me to write this review, she genuinely ruined my evening, which is hard to do. Not a single smile was cracked by this black cloud of a server. Since I was a solo business traveller she paid no attention to me while I watched her make several visits to the tables around me. I even had to go to the bar myself to get my food and drink, I returned my food because it was cold, it came back cold again, I didn’t complain again because I just didn’t trust them. Horrible experience, Brittney needs to go back to serving 101 or removed. That being said I had an amazing experience in the morning for breakfast. My server and the eggs Benny were fantastic. Mostly Brittney that seems to be the problem!
Service: 1
Debbie Anderson
Went for lunch. Excellent Food Service and
Service: 5
curtisf
One "delightful" server for full house. Waits were too long. Chowder was excellent. My New York steak was cooked perfectly. Unfortunately it had lines of silver like tendon that was difficult to cut and chew. Sauce was decadent, small lobster tail and veggies cooked properly. Other guest ordered a fish type dish and said it was enjoyable. I would recommend with caution not to eat their beef and have something interesting on the cell or enjoy a stroll outside for the long waits. Tuesday March 12/24 6:30 reservation
We go to the bar all the time but we went for the buffet brunch this time. It was absolutely amazing! We loved it. Lovely food, fresh, it was constantly being refreshed and replaced. We would definitely go back.
Service: 5
Alex Stephen
The lakeside hotel restaurant offered breathtaking views and perfect blend of flavor for a great experience .
Service: 5
Simon Shaw
Great food! Great atmosphere!My nickname for the place is a cougar den.There are a lot of cougars in the area, some are over 50, others are cats
Service: 4
JanetB
We (2) ate in the dining room in February which had ceiling heaters because it is the area that is open in the summer. The heaters made it very comfortable. The view outside was lit prettily and they had the fire pit going. The gas heaters added to the festive atmosphere to the outdoor space facing the lake. The menu offered lots of choices. I had the Negroni cocktail which was lovely. We decided to order off the starter menu. We chose 4 dishes and that was more than plenty for the two of us.
Jenna Millsap
This evenings Valentine's menu was really exceptional. I was a little skeptical based on a few reviews but very happy with our choice to dine here tonight. The service and timing of food was perfect. Portions left us more than full. The bison tenderloin was honestly the best meal I've had in a very long time. The desserts were absolutely beautiful. Thank you to all!
We when to the bar. You’re right on the water but we could not get a table outside. Zach was our server and we as awesome. Attentive, engaging, and really personable. The Cesar and margaritas were very good but overpriced in my opinion. Nice stop for expensive drinks.
Our time at Lakeside Dining Room was a letdown. Ignored by multiple waitresses while others were served around us, we left after an infuriating 20-minute wait. To add insult to injury, the menu prices were shockingly high, making us feel like mere cash cows rather than valued customers.
Service: 1
Food & drinks: The restaurant is beautiful and the location is great by the water but we expected a better food quality. Service was really good but the Food was really average toward low for the price and badly presented
Service: 4
They close at 8:45pm on weekdays
Had a delicious breakfast, bacon and eggs and yummy potatoes!! Nice view of marina. Service was good too ..friendly and efficient. Recommend!
I attended a friend's birthday party that she had here for high tea. She made a reservation in advance, for 13 people. 8 of us showed up.Near the end of the tea, the server came out and stated, that instead of charging is $45/pp for the 5 no shows, they were going to charge us $15/pp.My friend was obviously very surprised. She told us when she was on the phone, they confirmed the resos but they did not at any point explicitly state "if there are cancellations or no shows you will be charged $45.” It was also her birthday, and she didn't want to make a scene, so she apologized to us and went to talk to the manager about the situation.I hopped onto the website, as usually there is a note stating last minute cancellations will be charged. This is the case for many restaurants in kelowna, ie: gather, kasai, krafty. Honestly it is pretty standard restaurant practice to state clearly if you're going to charge for cancellations. There was no note. I remember that Gather restaurant also uses the same online reservation portal "Open Table" and that there was a note for their restaurant that a no show fee would be charged. When I compared this to Open Table for high tea, you can easily make a reso with no note of being charged for cancellations.I joined my friend in talking with the manager after finding out this information. He said that the staff are trained to talk on the phone, but honestly with this kind of incident there must be a serious lack of proper training because stating "if there are last minute cancellations you will be charged full price for each no show" is not a difficult statement to make over the phone, and there would be no miscommunication otherwise. He then proceeded to add unnecessary comments such as "I spoke to the pastry chef and we are being nice and charging you $15 per no show instead, we are not making any money on this. And he is above my pay grade so I can't do anything else". That is a restaurant problem, not a customer problem. I told him that it should be stated explicitly on the website, to which his response was "there's no room to add to the website". Again, I've never heard of that excuse, you're telling me that there is no room for one more sentence? On top of that, I noticed he wasn't even making eye contact with my friend or I, and was mostly just waving his hands and looking above us. I'd expect proper eye contact during a conversation like this.In addition, other high teas I've attended every guest gets their own tea. There were 4 of the guest at the table who weren't offered a tea or checked in on to be asked "can I get you a tea".I also asked if instead of the salmon sandwich could I sub for an egg sandwich instead? She said they were pre-prepared and they can't do that. And bring my food out missing a sandwich, with no replacement. Our other friend who was vegan, didn't have a menu. She was fine with not eating but the server said she will talk to the pastry chef and see what they can make. She comes back to state "the chef can make something for you in 5-10 mins! Here I am wondering why they can't make me a replacement egg salad sandwich in 5 mins... They charged her the same price as the rest of us: $45 for essentially 4 pieces of cut toast with toppings and a skewer of berries.I was excited for this experience as I have dined here before, love the view and usually the service and food is very good. However this experience has left a sour taste in my mouth, and I know myself and some of the other girls in the party will not be returning.If you're looking for a better high tea experience then I'd recommend making the trip to Neverland in Naramata.
Service: 1
Went here for supper the other night. The service was great and our server both was well informed about menu and drink selection but had just the right amount of check ins that it was not disruptive to our dinner experience. She made allowances for my hearing disability and had a clear and vocal ability that makes it easier for me. The menu offers a great variety of gluten free options and was able to really enjoy a fish and chips meal. Would recommend place for date night or get-together with friends and family.
Service: 4
Brittany in the restaurant was so rude it pains me to write this review, she genuinely ruined my evening, which is hard to do. Not a single smile was cracked by this black cloud of a server. Since I was a solo business traveller she paid no attention to me while I watched her make several visits to the tables around me. I even had to go to the bar myself to get my food and drink, I returned my food because it was cold, it came back cold again, I didn’t complain again because I just didn’t trust them. Horrible experience, Brittney needs to go back to serving 101 or removed. That being said I had an amazing experience in the morning for breakfast. My server and the eggs Benny were fantastic. Mostly Brittney that seems to be the problem!
Service: 1
Went for lunch. Excellent Food Service and
Service: 5
One "delightful" server for full house. Waits were too long. Chowder was excellent. My New York steak was cooked perfectly. Unfortunately it had lines of silver like tendon that was difficult to cut and chew. Sauce was decadent, small lobster tail and veggies cooked properly. Other guest ordered a fish type dish and said it was enjoyable. I would recommend with caution not to eat their beef and have something interesting on the cell or enjoy a stroll outside for the long waits. Tuesday March 12/24 6:30 reservation
Restaurantji Recommends
We go to the bar all the time but we went for the buffet brunch this time. It was absolutely amazing! We loved it. Lovely food, fresh, it was constantly being refreshed and replaced. We would definitely go back.
Service: 5
The lakeside hotel restaurant offered breathtaking views and perfect blend of flavor for a great experience .
Service: 5
Great food! Great atmosphere!My nickname for the place is a cougar den.There are a lot of cougars in the area, some are over 50, others are cats
Service: 4
We (2) ate in the dining room in February which had ceiling heaters because it is the area that is open in the summer. The heaters made it very comfortable. The view outside was lit prettily and they had the fire pit going. The gas heaters added to the festive atmosphere to the outdoor space facing the lake. The menu offered lots of choices. I had the Negroni cocktail which was lovely. We decided to order off the starter menu. We chose 4 dishes and that was more than plenty for the two of us.
This evenings Valentine's menu was really exceptional. I was a little skeptical based on a few reviews but very happy with our choice to dine here tonight. The service and timing of food was perfect. Portions left us more than full. The bison tenderloin was honestly the best meal I've had in a very long time. The desserts were absolutely beautiful. Thank you to all!