Tim Hortons

2271 Harvey Ave #1571, Kelowna
(250) 861-5961

Recent Reviews

Daniel MacDonald

An hour and a half is the 'expected' wait time of this particular Tim's. It's the slowest with the worst service and they routinely mess up. You could convince me it's intentional.

Atmosphere: 3

Food: 3

Service: 1

Kaitlin Stafford

Bad customer service all around. Waited over 5 mins to get my drink that got stashed behind the counter. Noone greats the customers, makes eye contact or tries to find out if there are any problems or concerns for the people standing there.

Atmosphere: 1

Food: 4

Service: 1

itouchcl

Too focused on training staff. Cant get orders right. Why do i even bother. Bad all

Atmosphere: 3

Food: 1

Service: 1

Daksh Mittoo

There is a lady named michelle she is very rude all the time.Tim needs work on her customer service and reconsider making her manager.

Atmosphere: 1

Food: 4

Service: 1

Emma Christy

Unorganized with orders, staff are rude.

Atmosphere: 1

Service: 1

T s

Ordered a hashbrown it was rock hard.I asked for another one they just heated it up.So rock hard could not eat it.

Atmosphere: 2

Food: 1

Service: 1

Joseph “Puzzleist 37” Tobin

I like everything about this place.

Atmosphere: 5

Food: 5

Service: 5

Dillon Brotzel

I won't be surprised if this restaurant starts getting more negative reviews!It used to be the spot pre work at the mall for so many, one of the last ones standing that made the food right with care...especially being that they just reheat things....can't really call them cooks.I have been disappointed too many times here now, there equipment is always broken, noone smiles like they used too! I remember when I was a teenager and worked at Timmies it was a must that you smiled at each customer as it was usually the first face they saw in the morning.They over cook hashbrowns to much here, the new manager is going to bring this place down in rep, too much shows poor management here...bring back the old Timmies crew! I miss good food with good coffee and a smile to set the day off right, I find myself having to cheer the staff up more than I should have too, tho I don't mind just need a good hashbrown! Is that too much to ask, the money was good wasn't it?Cheers everyone there is a Tim Hortons every block avoid this one till they get it back together. My cup lasted 40 mins on the hashbrown it was so hard, while the manager rudley declined a new one she said it was the new hashbrown

Atmosphere: 1

Food: 1

Service: 1

Ashley Tonelli

Everything u need is

Atmosphere: 5

Food: 5

Service: 5

Google user

I won't be surprised if this restaurant starts getting more negative reviews! It used to be the spot pre work at the mall for so many, one of the last ones standing that made the food right with care...especially being that they just reheat things....can't really call them cooks. I have been disappointed too many times here now, there equipment is always broken, noone smiles like they used too! I remember when I was a teenager and worked at Timmies it was a must that you smiled at each customer as it was usually the first face they saw in the morning. They over cook hashbrowns to much here, the new manager is going to bring this place down in rep, too much shows poor management here...bring back the old Timmies crew! I miss good food with good coffee and a smile to set the day off right, I find myself having to cheer the staff up more than I should have too, tho I don't mind just need a good hashbrown! Is that too much to ask, the money was good wasn't it? Cheers everyone there is a Tim Hortons every block avoid this one till they get it back together. My cup lasted 40 mins on the hashbrown it was so hard, while the manager rudley declined a new one she said it was the new hashbrown

Patti Logan

Guy that took my order was very rude...and two girls were busy talking ..didn't bother telling me my order was up..I had to ask ..worse rude staff

Atmosphere: 4

Food: 1

Service: 1

Marilyn Elliott

Needs more variety for soup.

Atmosphere: 5

Food: 5

Service: 5

Luci Wilcox

My coffee tasted like water. Was disappointing ?

Atmosphere: 3

Food: 5

Service: 5

Oleana

Donuts and drinks are good as usual! But unfortunately the cashier was a bit rude and told me 6 donuts is cheaper than the 4 I was getting, and after I saw the price visibly higher than it was before, she still tried to convince me it was cheaper. I’m pretty sure I know how to count… 6 is less than 8.

Atmosphere: 4

Food: 4

Service: 2

Hardeep Singh

This morning i went to tim at 7 , there was one philipino ladie she said we r not open yet timing is 7 and even she didn’t say hi gd mrng .Her behaviour was rude.I think this Tim need to be work on customers service

Atmosphere: 1

Food: 2

Service: 1

Load More