Potatoe wedges were cold. Frosty-ccino tasted old from the dispensing machine. Gross! Cashiers are always payment-finger-trigger-happy causing costumers to lose scanning their points. Ask costumers if they collect points before you hit the payment selection!
kurt wezner
Grabbed a couple burgers at Rutland location yesterday. burgers were fine, place was clean. there was a girl at a table very high that kept falling over and bumping head on table. I went to use bathroom, they buzzed door open and a guy was on toilet slumped over with head between knees very high aswell. reported to manager, she talked to girl and guy in washroom. 15 minutes later guy comes out and joins girl at table. both were out of sorts, Manager never did anything else. we left, sad to see young people in this state.
Atmosphere: 2
Food: 3
Service: 3
Khushbu Vimal
Vimal preet
Ali Glam
Horrible, horrible customer service. Girl was on the phone and ignored me, I had to wait 15 minutes before she called someone to take my order. Fries had chunks of deep fried debris from the fryer amongst them. Kids burger had mayo on it, which it's not supposed to, and my kid wouldn't eat it. Absolute inconsistent service and food quality.
Atmosphere: 1
Food: 1
Service: 1
Brandon Doherty
I just went there to order a burger and the chick sat on the phone for 5 minutes staring at me not taking my order I was so mad. Complete disrespect. And the guy before me had to wait 20 minutes for one burger. Completley pathetic. Absolutly stupid and sooooo wrong. Can't even believe they wud donthat.ok so second review. Asked for 5or 6 ketchup and the girl read it back. Heard what I said and still I got 1 ketchup. And my fries were cold and all half inch long. What did they give me? Hiw are all my fries broken and less then an inch. What's going on at this location? terrible service once again.. not a good Wendy's to visit
Atmosphere: 1
Food: 1
Service: 1
Lee Mccallum
I have no idea what has happened at this location. The person taking your order puts in the wrong item. I asked for a Dave's tipple got a double. I took it in she said this is what you paid for. I just tap for my order but expect what i wanted. This place is sad tonight was again sad i had to repeat my order 3 times and got the wrong food i am not even going to go in side the big dark lady was not happy i can in the last time.The potato i ordered i cant eat with no forkSo disappointed that this location fails in so many ways and the window at the drive through can be slammed in your face and you will not open it. I wanted a fork.Parking: No
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Wendy’S Baked Potatoes
Ethan Fraser
Maps kept directing me in the wrong direction, but when I arrived it was great!! Staff were lovely and the restaurant was quite clean. Would return!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cobb Salad
Tina Belsey
Everytime I go through the drive though I have to pull out front to get my order. The last time it took 10 minutes to get my food.
Atmosphere: 1
Food: 3
Service: 1
Tyler Posella
Went through the drive through and ordered a crispy chicken sandwich. Upon biting into it, I was greeted with not just undercooked, but cold and completely raw chicken. Beware of eating here as the risk of salmonella is clearly a
Atmosphere: 1
Food: 1
Service: 1
66CansoSD
You ask them for light ice or no ice since we all know the drink comes out of the fountain cold to begin with so you ask nicely for no or light ice with your order and then they proceed to do this... which btw is 3/4 or 75% ice.... what the hell is the point in getting a larger size drink if its really only a small drink of actual fanta and the rest is all ice. get your act together...
"Hey, so I recently visited Wendy's and I have mixed feelings about my experience. The food was tasty and the service was friendly, but I was disappointed that they didn't allow me to use their restroom. It would have been great if they had a more customer-friendly policy in that regard :(
Atmosphere: 1
Service: 1
Nicole Blanke
Very good food. Good price and good service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S French Fries, Jr Bacon Cheeseburger
N Hofferd
Jason, Karan, Newfon, Dewayne were the most kindly gentleman I have seen in such a long time. Give them a raise!! I was helped, engaged and to experience these beautiful individuals gave me hope for the future. Neve change guys! You are the best. Keep on keepin’ on and stay gold, golden guys! Especially Karan <3
Potatoe wedges were cold. Frosty-ccino tasted old from the dispensing machine. Gross! Cashiers are always payment-finger-trigger-happy causing costumers to lose scanning their points. Ask costumers if they collect points before you hit the payment selection!
Grabbed a couple burgers at Rutland location yesterday. burgers were fine, place was clean. there was a girl at a table very high that kept falling over and bumping head on table. I went to use bathroom, they buzzed door open and a guy was on toilet slumped over with head between knees very high aswell. reported to manager, she talked to girl and guy in washroom. 15 minutes later guy comes out and joins girl at table. both were out of sorts, Manager never did anything else. we left, sad to see young people in this state.
Atmosphere: 2
Food: 3
Service: 3
Vimal preet
Horrible, horrible customer service. Girl was on the phone and ignored me, I had to wait 15 minutes before she called someone to take my order. Fries had chunks of deep fried debris from the fryer amongst them. Kids burger had mayo on it, which it's not supposed to, and my kid wouldn't eat it. Absolute inconsistent service and food quality.
Atmosphere: 1
Food: 1
Service: 1
I just went there to order a burger and the chick sat on the phone for 5 minutes staring at me not taking my order I was so mad. Complete disrespect. And the guy before me had to wait 20 minutes for one burger. Completley pathetic. Absolutly stupid and sooooo wrong. Can't even believe they wud donthat.ok so second review. Asked for 5or 6 ketchup and the girl read it back. Heard what I said and still I got 1 ketchup. And my fries were cold and all half inch long. What did they give me? Hiw are all my fries broken and less then an inch. What's going on at this location? terrible service once again.. not a good Wendy's to visit
Atmosphere: 1
Food: 1
Service: 1
I have no idea what has happened at this location. The person taking your order puts in the wrong item. I asked for a Dave's tipple got a double. I took it in she said this is what you paid for. I just tap for my order but expect what i wanted. This place is sad tonight was again sad i had to repeat my order 3 times and got the wrong food i am not even going to go in side the big dark lady was not happy i can in the last time.The potato i ordered i cant eat with no forkSo disappointed that this location fails in so many ways and the window at the drive through can be slammed in your face and you will not open it. I wanted a fork.Parking: No
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Wendy’S Baked Potatoes
Maps kept directing me in the wrong direction, but when I arrived it was great!! Staff were lovely and the restaurant was quite clean. Would return!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cobb Salad
Everytime I go through the drive though I have to pull out front to get my order. The last time it took 10 minutes to get my food.
Atmosphere: 1
Food: 3
Service: 1
Went through the drive through and ordered a crispy chicken sandwich. Upon biting into it, I was greeted with not just undercooked, but cold and completely raw chicken. Beware of eating here as the risk of salmonella is clearly a
Atmosphere: 1
Food: 1
Service: 1
You ask them for light ice or no ice since we all know the drink comes out of the fountain cold to begin with so you ask nicely for no or light ice with your order and then they proceed to do this... which btw is 3/4 or 75% ice.... what the hell is the point in getting a larger size drink if its really only a small drink of actual fanta and the rest is all ice. get your act together...
Atmosphere: 1
Food: 1
Service: 1
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"Hey, so I recently visited Wendy's and I have mixed feelings about my experience. The food was tasty and the service was friendly, but I was disappointed that they didn't allow me to use their restroom. It would have been great if they had a more customer-friendly policy in that regard :(
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Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S French Fries, Jr Bacon Cheeseburger
Jason, Karan, Newfon, Dewayne were the most kindly gentleman I have seen in such a long time. Give them a raise!! I was helped, engaged and to experience these beautiful individuals gave me hope for the future. Neve change guys! You are the best. Keep on keepin’ on and stay gold, golden guys! Especially Karan <3
Atmosphere: 5
Food: 5
Service: 5