Cactus Club Cafe

5800 Turner Rd, Nanaimo
(250) 729-0011

Recent Reviews

Prabhjot singh

Was initially told that the food will be ready in 5 minutes. Then after 20 minutes when i asked how long will it take more. Said it will be more 5 minutes. Fine, then the manager arrive with the food after 35 minutes saying you don’t need to ask again and again how much time will it take. Being a doordash driver. We dont get paid for the waiting time and is it too much to ask to know if there’s a long waiting on the food? We can always move to next order and earn !! All other firls were nice and co-operative but Tottaly rude and unfair gesture of the manager, trying to make it a issue, and making me feel uncomfortable. I hope cactus club you’ll do something about this. Thankyou !!

Service: 1

Brittany McCullough

Food is great. However trying to order for pickup is super inconvenient. Not able to call in which means only online ordering in which you have to have an account and there's no option to use a gift card either during an online purchase which wouldn't be an issue if you had the option to pay upon

Service: 1

Jodi Brochno

Happy to see tuna on the menu, but it really should be Ocean Wise ALBACORE tuna caught by Canadian fishermen in Canadian waters instead of Ahi.

Atmosphere: 5

Food: 3

Service: 5

John McKenna

Great meal.... We had the Cheddar burger and Teriyaki Chicken Bowl from the happy hour menu.We will be

Atmosphere: 3

Food: 4

Service: 4

RespectivelyMe

Find the staff seem burned out and are not giving the quality of service their training tells them to.This seems like a management issue.Half the food and drinks are bland but that's every cactus club, the other half are great, but not quite great enough for the price. I say go to a chain instead where you will get the service for the cost of your food

Atmosphere: 5

Food: 3

Service: 3

Max Bouchard

Try out the salmon entree. You will go back for more and there 50% off bottles of wine on

Atmosphere: 5

Food: 5

Service: 5

Sandi Leong

I can always count on having an outstanding experience at Cactus Club. You can tell that the food and service are set at a very specific standard.My usual go tos are the Szechuan Lettuce Wraps, one of the steak dishes and ending with the Key Lime Pie. I have tried a lot of other dishes on the menu - all top notch.You are always treated like the most important table from when you are seated to when you are leaving

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pesto Chicken Quesadilla, Ravioli Prawn Trio, Mini Burgers, Thai Green Curry, Four Mushroom Steak, Blackened Creole Chicken, Hunter Chicken

Sven Bernard

Excellent attentive servers. Food fantastic. Packed to the gills and therefore very loud. I am looking for a place like this that has proper sound barriers to make it a 100% experience.Will be back. Maybe try a slower day next.

Atmosphere: 3

Food: 5

Service: 5

Tia

Food was good however I ordered medium rare steak and got well done. My friend ordered rare and got medium rare steak. The food was decent, just wish steaks were cooked properly. And for anyone going for happy hour, the belini is amazing! Drinks are great. Carbonated or

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Chocolate Lava Cake, Pesto Chicken Quesadilla, Cheddar Bacon Burger, Chicken Tenders

Garry Griffin

Good service, not rushed.

Atmosphere: 5

Food: 5

Service: 5

Sanjay Gupta CFP, PFA

Warm and courteous team.

Atmosphere: 5

Food: 5

Service: 5

Max Rib

This is $18.75 shrimp

Food: 2

sepideh sh

we always love to come to this place but i ordered cheddar burgers, but the buns were too cold. I was so hungry I still had it! The staff was so friendly and nice.

Atmosphere: 4

Food: 3

Service: 4

Galyna

Love this place! Food is great , service is prompt and the location offers absolutely stunning views ☺️

Atmosphere: 5

Food: 5

Service: 5

Darren B.

Consistently good food with great service and a very nice lounge. It may cost a little more than other restaurants, but worth it.

Atmosphere: 5

Food: 5

Service: 5

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