McDonald's

6675 Mary Ellen Dr, Nanaimo
(250) 390-7000

Recent Reviews

XI TRON

1000MX=RECEIPT @ WORKDAY @ TRONIKZ @ STILL @ WORK @ ANOTHER 222 BURGERS NEEDED FOR WORKBC DAY @ SETTE'S DISPENSE PODHTS 1M1M100K SET @ -33RD FLOOR WORKBC SUBPEN

Juleng Taing Wilson

There was a homeless person sleeping at a table. Another walked in off the street and used THEIR OWN CUP to get soda from the machine. Absolutely disgusting. We told the manager and they didn’t clean it. We told them a second time and they cleaned it. There are also homeless carts right outside the establishment.The food has been fine and the service is generally good. The staff are friendly.

Atmosphere: 1

Food: 3

Service: 3

Reel Fishermen

I noticed that people do not wear gloves when they’re making food. How do I know that they didn’t pick their nose or cough in their hands then man handle my food? This needs to change.

Food: 5

Service: 5

K Read

Local junkie

Atmosphere: 1

Food: 1

Service: 2

BC Food Adventures

My regular spot to stop for breakfast before heading to work. They do a good job with the food and service but have the odd mistakes. I find the prices are slightly cheaper than the Rutherford location on the app. The only negative is the location attracts more homeless people. It's common to see them resting their heads on the table or outside loitering for money.

Atmosphere: 2

Food: 4

Service: 4

Barry Bourgeois

Ordered the classic big Mac for the last time!- cheese half off, lettuce on opposite side of box and once again COLD.my wife ordered quarter pounder plain, old dried out beef, COLD.chicken nuggets dried out!this is CONSISTENT with EVERY Vancouver Island McDonald's

Food: 1

Linda Zust

Why can they never get your order right, or fries always

Atmosphere: 2

Food: 3

Service: 1

PaulandJosie Vanderzee

Waited too long for delivery. But it was

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Breakfast Combo

Stephen Littley

It's McDonalds... But 4x more expensive now...

Atmosphere: 2

Food: 4

Service: 3

Clint Smith

Multiple times ordered. Tried to clarify order three times at speaker. Was told repeatedly their speaker has issues. It's like this every time. Got to first window. Clarified order two more times. Then second window. Shorted a coffee. Clarified the order again.I don't even know why I write these reviews on McDonald's. It isn't like management or training or even corporate cares. There is a lack of training. Lack of comprehension, lack of even trying. I clarified my order 3 times at speaker. Next window I clarified order 2 more times. 4 sandwiches 2 coffees.Next window, handed one coffee. I tell them we ordered 2. Clarified order AGAIN. Get parked for food.Wait for sandwiches. The come out. 2 not 4.I go in and correct. Complain to managerYou simply don't get your pathetic service mistakes and incompetence affects others.The blt bagel sandwiches were made sloppy. So much mayo slopped on, literally could not even try to eat without dropping mayo. Guess what. Zero napkins in bags. None. Mess on my clothes and seat. RidiculousBy the time this cluster is corrected, my kids late for school. I am late for work. It's ridiculous. The lack of communication comprehension, the making excuses, both fir comprehension as well as blaming equipment (one window attendant literally said it was the speakers fault, despite clarifying at window, then again at second window when wrong drink order.Is there no training?Is there no performance based reviews?Literally taking money, and throwing whatever is handy in a bag and pushing it out a window is NOT customer service.If a fella could do a zero star, I would.Management. Ownership. Corporate. Come on, pay attention. Train your staff. Implement quality control.

Food: 1

Service: 1

Bradley Mitchell

Service was slow for having just ordered a coffee. The restaurant was cold! Not warm enough to stay for a visit.

Atmosphere: 2

Food: 4

Service: 3

Jason Cormier

Comfort food

Jason Armour

Everything was cold and didn't taste fresh at all. The worst fries I have ever had there they were cold and soggy.

Atmosphere: 3

Food: 2

Service: 3

Daniel Tettamanti

This place always screws up my order. I did not get my full order this evening, again. I am not going to drive out again to get it. They better start a delivery service for their errors. Last time I go there.

Atmosphere: 3

Food: 4

Service: 1

Sandra Irving

Coffee and muffin

Atmosphere: 1

Food: 3

Service: 2

Load More