Subway

530 Fifth St #101, Nanaimo
(250) 741-1944

Recent Reviews

K F

Always outa bread when I go there, and Subway makes their own bread so there just to lazy to there jobs . Just a waste of gas even going to this location.

Atmosphere: 1

Food: 1

Service: 1

brody Macdonald

They were completely out of bread! Right at the start of the lunch rush. And their veggies looked very sad like they were quite a few days old.Placed in a very busy mall.Sadly, there were kids beside us vaping and rolling weed at the table next to us. Staff noticed and said nothing. I asked them if they could do something about it, but they said they weren't comfortable confronting the people on the matter. They said, "its whatever, they do it all the time."I am very likely going to avoid this restaurant.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Meatballer

Dale Olsen

Frustrating trying to make a sub with a worker that has zero interest. This location is dead to me.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Meatballer

madi Toma

so stingy and rude , usually i love coming down here but tbh after this experience i couldn’t imagine coming here

Atmosphere: 1

Food: 1

Service: 1

Kiana

3 times in a row when I have ordered from here, they’ve gotten something wrong. Don’t remember the first one but the second one, they forgot my drink, and this time, forgot a whole half of my sub. I paid for a footlong italian bmt and they gave me 6”. How do you even mess that up?

Atmosphere: 1

Food: 1

Service: 1

kd ryan

I have had 2 very negative experiences at this location.1. I had ordered a footlong and just had to chose my sauce. I asked if I could put a stripe of a new sauce they had just on half to try it. The worker simply answered yes. They then charged me for 2 6 inch sandwiches costing me significantly more.2. I went in with a coupon stating “buy one subway series footlong and a drink and get the second sandwich of equal or lesser for $3.” They refused to honour it stating the sandwich of equal or lesser also had to be a subway series. The worker was rude and cut me off. Told me that the computer wouldn’t let them, without any thought of customer service or a workaround. Wouldn’t let me even explain that I was confused because that is not what the coupon says. All after us waiting patiently for both workers on staff to complete several online orders. We walked out and won’t be back.

Atmosphere: 1

Service: 1

Saufin

Amazing staff and very kind. One of the best subways in town

Atmosphere: 5

Food: 5

Service: 5

Haaris Hashmi

Food was great as always, consistent and with lots of variety. 9/10 would recommend.

Atmosphere: 4

Food: 5

Service: 4

Latasha Peltz

Kind staff but definitely feel that the quality and quantity of the servings at this location are declining.... Each time I go in, I'm given less and less meat and given a different reason why. went in and ordered a regular steak and cheese wrap ( my usual) and was given half the amount of meat I typically receive from any other location - when I asked about it they said this was the correct amount by management.... Even when I pointed out on their website it shows at least twice the amount (and that most other locations give half a tub for regular) they said I could add more for extra charge. Thinking I won't be visiting this location for my lunches anymore my wrap felt empty and bland even after I asked for extra toppings :(

Atmosphere: 3

Food: 3

Service: 3

Katrina David

very rude. and made my bread flat:( not great customer service. but it was okay

kevin

Their clothe touch my bread. be stingy with the sandwich fixings

Atmosphere: 5

Food: 2

Service: 1

Joe Simpson

It's OK, I waited hours and no train came through, but I had a sandwich while I waited, which was....neat...?

Atmosphere: 2

Food: 3

Service: 4

BlackRed Swagio

My brother got food poisoning. When we called, they were very rude. They also said to call Skip the Dishes and Skip said to call them, and we did. They were also very rude and disrespectful.The food was very old as well. NOT going back to them again. Zero stars at this point.

Richard Watson

Food prep is great, store is clean, service is perfect. One gripe. So being cheap and watering down your pop machine.. I got a ginger ale with no fizz one day, poured it out, switched it up, same thing. Calibration is waaay off. Feels intended.

Krista Bird

Ordered a sub off of skip the dishes and they forgot half of my ingredients.. I called to complain and they asked if I could go pick up new sub and I explained I ordered off of skip the dishes so I didn’t have to drive in the snow.. I asked if I could get a free sandwhich a different day and they called me back and asked if I could bring in the sandwhich when I go to get the free sub.. honestly ridiculous not sure how you could forget cheese, sauce and veggies on sub. Very disappointed. Don’t recommend this location.

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