Tim Hortons

2980 Island Hwy N Unit 200, Nanaimo
(250) 756-7769

Recent Reviews

Andrea Jones-Seguin

My partner doesn't usually like Tim Hortons but the kind service we got here on Friday evening around 730 PM impressed both of us. We didn't catch his name, but the gentleman with the ponytail is very efficient and customer service oriented. It was very appreciated, thank you. He is clearly an asset to your location.

Auriah

Everyone that works there is so friendly and nice especially some of the people but that might be because i go there all the time with friends and i love all the food and workers, the atmosphere in there is one i love being in. Everything is amazing as there is nothing i would change.

Atmosphere: 5

Food: 5

Service: 5

Lori Ramsay

Great drive thru service and chilli, sandwich and retro donuts top notch ?

Atmosphere: 5

Food: 5

Service: 5

Michelle Bourassa

Always a pleasure going inside here. Staff are always kind and helpful!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soup, Egg & Cheese, Bacon Ranch, Potato Wedges Hash

Graham

Tim's. 'nuff said.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Turkey Melt, Soup

Douglas Kelly

Sorry the staff needs to pay better attention to detail and managers need to train their staff before letting them handle important, customers orders incase of allergy issues and certain requirements.

Atmosphere: 3

Food: 2

Service: 2

Tia

Went in to get a simple sandwich and it took almost 20 minutes while drive thru was backed up and everyone waited a long time for anything. Not coming here again, terrible, awful service. If I could get my money back I would. So not worthit, and sandwich was cold and had stuff on it I didn't want.

Service: 1

Jason J. Trudeau

My experience today was made so much better once Janine came to save the day! She made my day. Thanks so much! Perfect bagel and almond milk

Atmosphere: 5

Food: 5

Service: 5

Oceanside Security

Janine is a wonderful customer service professional. She personally redid my order to make sure I had everything right. Thank goodness for Janine!

Atmosphere: 5

Food: 5

Service: 5

Danielle Sickini

Janine is so awesome. She personally gave us great customer service and made sure we were satisfied with our order, going out of her way to make sure my husband got the proper bagel and remaking his almond milk cappuccino! She is a Rockstar!! Thanks so much Janine ?

Atmosphere: 5

Food: 5

Service: 5

Philip P (DjFIL007)

It's nice they've been able to add a drive thru, but it really needs some form of sound barrier (brick wall, hedge, etc) added between the ordering speaker and the highway as it's way too noisy when trying to place the order.

Atmosphere: 2

Food: 4

Service: 3

rebeckah aldred

I’m normally a Starbucks person . But this particular Tim hortons location is superior to any other I’ve been to . The staff are always kind , always friendly , they go above and beyond by making my special requests , upgrading my drinks for free . They are so nice and appreciate you coming unlike other Tim hortons that could care less that are there and would rather you leave and never return , most don’t say hi or bye or thank you , most get my drink orders wrong . I have always had a pleasant experience at this location and will drive out of my way to go to it .Wheelchair accessibility: Ramps , bathrooms , automatic door openers , and wheelchair accessible parking is all offered at this location !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Wrap, Soup, Egg & Cheese

Luke Johnson

Went through the drive thru before work this morning and ordered a coffee and a 4 cheese breakfast bagel with just sausage and bacon. What I got was a blt sandwich on a regular bagel. I went inside and they swiftly replaced my order! Only problem? They gave me another damn blt but used a 4 cheese bagel instead ?. Didn't have the time to go in a third time...

Michi M

Never have any issues with this location, the staff are great, the food and drink are always what’s ordered and taste good. Keep it up!

Atmosphere: 5

Service: 5

David Goforth

Excellent as always. The washrooms were exceptionally clean.

Atmosphere: 5

Food: 5

Service: 5

Load More