The burgers are very tasty, prepared to order, juicy and with crispy potatoes...and the milkshakes are another level...thick, flavorful and a good size...completely recommendedWheelchair accessibility: Wide access with ramp
Atmosphere: 5
Food: 5
Service: 5
Justine Porter
Terrible service. Always forgetting things in the bag.
Service: 1
Lucas Pallard
So SLOW. Food is fine, typical Wendy's but man. Could go to a dine in restaurant and get your food faster than it takes to get through the drive through here.
Atmosphere: 2
Food: 4
Service: 1
j v
Stopped by the drive thru the other day with my husband. The lady who was running the drive thru window was rude. Let out a huge sigh when we asked to change something. And while we were waiting the customer ahead of us wanted her to scan something on their phone. She kept handling the customers phone( who knows how clean that customers hands and phone are? Do they take it into the washroom with them? Do they wash their hands afterwards?) My husband and I noticed that she had disposable gloves on but didn't change them before she handled our food, or when she went to retrieve the extra napkins we asked for. Gross ? I don't want to wipe my hands or face on these napkins. Cross contamination and food born illness anyone?
Atmosphere: 1
Food: 3
Service: 1
Island Guy
Stopped by this location yesterday. The Indo Canadian woman working drive thru is wearing gloves, but handling money, and was touching the customers cell phone in front of me in line. Why? I don't know. When I asked for napkins, while wearing the same gloves she handed me a few napkins. She cross contaminated the napkins. It became apparent to me that she isn't wearing gloves to protect the customers from germs, she is wearing gloves to protect herself from germs. I did the customer service survey when I got home, but of course the owner, or manager never followed up. I feel the staff would greatly benefit from taking a Food Safe Course. I will be talking to the health inspector about the cross contamination concerns at this establishment. I also don't like how the owner passes the sugar tax onto the customer. Check your receipts people, if you order pop, they are charging you more than just GST, they call it HST Pop. If the owner has a sugar tax, he can pay it, not make me pay it. I will not be returning to this location.
Atmosphere: 1
Food: 3
Service: 1
Darren K
This is always the fastest and freshest Wendy's location in town. The staff running this restaurant should train all other fast food restaurants.
Atmosphere: 4
Food: 5
Service: 5
Caitlin Perreault
Service is quick, food is always hot, delicious and fresh. Their loaded baked potato is the secret star of the menu for people trying to save a few bucks and eat cheaper than at home.
Very bad experience of service, an indian girl with glasses is very impatient and without even one smile. Very disappointed at this store, will never come again!
Atmosphere: 1
Food: 1
Service: 1
Ian Dunbar
The management and staff at this location are just super people. Great service great food and great prices. We are regular customers and have gotten to know the staff and they are so nice and friendly and not just to us but to everyone who comes in. Many thanks for your great service.Ian and Margie Dunbar of Nanoose Bay
Atmosphere: 5
Food: 5
Service: 5
Anne Walkosky
For fast food it's good. Service is as expected and regular hard serviceable seats, clean and several empty.Vegetarian options: My favorite is apple pecan salad.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dave
Vy
It's the first time I eat at Wendy's, it was very good
Andrew Delves
Staff here are SUPER nice and extremely efficient. The facility itself is always clean, and the food is always good! 10/10Parking: There's a few spots outside, but enough that you'll be able to find parking comfortably
The burgers are very tasty, prepared to order, juicy and with crispy potatoes...and the milkshakes are another level...thick, flavorful and a good size...completely recommendedWheelchair accessibility: Wide access with ramp
Atmosphere: 5
Food: 5
Service: 5
Terrible service. Always forgetting things in the bag.
Service: 1
So SLOW. Food is fine, typical Wendy's but man. Could go to a dine in restaurant and get your food faster than it takes to get through the drive through here.
Atmosphere: 2
Food: 4
Service: 1
Stopped by the drive thru the other day with my husband. The lady who was running the drive thru window was rude. Let out a huge sigh when we asked to change something. And while we were waiting the customer ahead of us wanted her to scan something on their phone. She kept handling the customers phone( who knows how clean that customers hands and phone are? Do they take it into the washroom with them? Do they wash their hands afterwards?) My husband and I noticed that she had disposable gloves on but didn't change them before she handled our food, or when she went to retrieve the extra napkins we asked for. Gross ? I don't want to wipe my hands or face on these napkins. Cross contamination and food born illness anyone?
Atmosphere: 1
Food: 3
Service: 1
Stopped by this location yesterday. The Indo Canadian woman working drive thru is wearing gloves, but handling money, and was touching the customers cell phone in front of me in line. Why? I don't know. When I asked for napkins, while wearing the same gloves she handed me a few napkins. She cross contaminated the napkins. It became apparent to me that she isn't wearing gloves to protect the customers from germs, she is wearing gloves to protect herself from germs. I did the customer service survey when I got home, but of course the owner, or manager never followed up. I feel the staff would greatly benefit from taking a Food Safe Course. I will be talking to the health inspector about the cross contamination concerns at this establishment. I also don't like how the owner passes the sugar tax onto the customer. Check your receipts people, if you order pop, they are charging you more than just GST, they call it HST Pop. If the owner has a sugar tax, he can pay it, not make me pay it. I will not be returning to this location.
Atmosphere: 1
Food: 3
Service: 1
This is always the fastest and freshest Wendy's location in town. The staff running this restaurant should train all other fast food restaurants.
Atmosphere: 4
Food: 5
Service: 5
Service is quick, food is always hot, delicious and fresh. Their loaded baked potato is the secret star of the menu for people trying to save a few bucks and eat cheaper than at home.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sandwich, Sour Cream and Chives Baked Potato Cals 340
Food is very poor quality anymore at most Wendys. I will spend my money elsewhere.
Atmosphere: 1
Food: 1
Service: 2
Showed up at 10:20 and tried to get breakfast and they said sorry no breakfast . But it was only 10:20 and they said breakfast was done at 10:30.
Service: 1
Skip the Taco Salad! BIG - more than bite size pieces of lettuce. Best part was the packaged chips.
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
Very bad experience of service, an indian girl with glasses is very impatient and without even one smile. Very disappointed at this store, will never come again!
Atmosphere: 1
Food: 1
Service: 1
The management and staff at this location are just super people. Great service great food and great prices. We are regular customers and have gotten to know the staff and they are so nice and friendly and not just to us but to everyone who comes in. Many thanks for your great service.Ian and Margie Dunbar of Nanoose Bay
Atmosphere: 5
Food: 5
Service: 5
For fast food it's good. Service is as expected and regular hard serviceable seats, clean and several empty.Vegetarian options: My favorite is apple pecan salad.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dave
It's the first time I eat at Wendy's, it was very good
Staff here are SUPER nice and extremely efficient. The facility itself is always clean, and the food is always good! 10/10Parking: There's a few spots outside, but enough that you'll be able to find parking comfortably
Atmosphere: 5
Food: 5
Service: 5