Tim Hortons

805 Boyd St, New Westminster
(604) 515-0132

Recent Reviews

Luna Lynn

the food is good but the mobile always shows available, when you paid and go to pickup, always unavailable and you cannot do refund

Atmosphere: 3

Food: 5

Service: 2

gagan parhar

Worst customer service here always never listen to customers always ignoring the customers 0 star

Alex Berdichevsky

This place has turned around quite a bit. Interior is much cleaner and no flies. Staff is much better now and more attentive despite it being a busy location next to a walmart. Sandwich bread is always warm and fresh now!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Strips, Bagels and Muffins

Gill Jass

Worst customer service ever.They lied to me and made me feel like it was my fault.

Atmosphere: 1

Food: 1

Service: 1

Nalz Bats

I love the food and the new beverage,caramilk iced cappuccino.

Atmosphere: 5

Food: 5

Service: 5

Mandeep Singh Brar

Working night shift has no manners to talk food quality difficult to define ??

Food: 1

Service: 1

Akanksha Handa

First, they gave us a burnt bagel then stopped helping us as it was our fault that they burnt the bagel. After, we got a replacement they added the least amount of cream cheese I have ever seen. Stop ripping people off. Train and hire better crew. ??????

Atmosphere: 1

Food: 1

Service: 1

Jammers Kas

Waited 10 mins for a black coffee at the window

Service: 1

What I think

This isn’t only a one-off! Poor service happens frequently. The food is ok but I don’t like the Poor customer service for the most part. Staff displays unhappiness and unwillingness to help.Seems they are more focused on drive through. I was the only person in-line yet 7 staff on the floor but no one wanted to help. Some just walked right pass without even a greeting or eye contact. I had to wave but was told to wait my turn!

Atmosphere: 2

Food: 2

Service: 1

Sadie Young

Super slow..don't listen..never have things that should b bake night bfor..worst tims ever...

Atmosphere: 1

Food: 1

Service: 1

Greeshma S

The staff who took the order was so rude and with an attitude. She was from the Philippines, I think. The front desk staff should be trained in customer service and how to behave. And even with the know-it-all attitude, the coffee served was not even the right proportion.

Atmosphere: 2

Food: 2

Service: 1

gurmeet singh

I ordered potato wedges with some other dishes but they served me very dry look like it made 1 or 2 day before very disappointed

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Coconut Donuts, Bagels and Muffins

Kimberly Humphrey

Place is great for everything. Going back soon ?

Atmosphere: 5

Food: 5

Service: 5

Joleen Deer

Always the slowest service ever... today I waited almost 20 minutes for a turkey melt! Seriously!!!

Atmosphere: 1

Food: 2

Service: 1

MR STICKS

Found a live roach in my iced coffee. Will never be buying tim hortons

Atmosphere: 1

Food: 1

Service: 1

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