I ordered burger combo through drive-thru. They gave me at the time in the car.I got fresh Burger and Rings. Best place ever to have veggie burger. Thanks for good food
I ordered beyond burger combo through drive-thru. They told me to park the car. After 2 minutes i got fresh Burger and Rings. Best place ever to have veggie burger.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger Combo
Sandeep Batth
Had my breakfast in the morning. Ordered 2 Eggers and combo. The food was hot and delicious.Service was so good and fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger Combo, Fries
Justin Jang
The service is so bad?
Atmosphere: 1
Food: 5
Service: 1
Assistance By Amir
The night before this review I went as I would often for a burger in the drive through. When I was halfway through eating my burger I noticed a small piece of something hard to chew through. When I inspected closer the burger patty had the small burnt pieces off of a dirty grill scattered all over it. Disgusting. I immediately spat out and threw the rest of the burger out and prayed that I would not get very sick the next day.Of course the next day I didn’t feel too well.On the way home the next night I stopped at a&w to let them know about my experience only to pull into the drive through with kids standing in and blocking the drive through. That’s odd. Restaurants don’t take walkthrough traffic orders for safety reasons. I waited and waited and waited and waited. 10-15 minutes must’ve passed by and I was finally in the initial area where you would place your order and now the kids had moved to the main pick up window at the drive through. I placed a order and requested it to be made fresh and decided to share about my previous nights poor experience when I got to the window with the staff directly.Behind me pulled up a vehicle (looked like a taxi with a passenger in it) and started yelling loudly at the workers and the kids from its window. “This is a drive through”. He shouted and became more angry and irate. At one point he even yelled at me to move forward and I refused keeping my distance for safety reasons for the benefit of the kids. Even though the parents of these kids don’t care much about them to let them be unsupervised past midnight roaming the city, some of us were still raised with basic critical thinking and logic.It’s a good thing I didn’t move because the guy behind me got out looking extremely irate starting to charge towards the kids and had his hands on the side of his jacket what looked like potentially a knife or a weapon and I yelled from my window get out of here or I’ll contact the RCMP. This was thankfully enough to have him come to his senses, walk away from the situation and drive away.Those kids likely drunk and high didn’t even know or care to know they were just seconds away from finding themselves in the middle of a really really bad situation. You hear of random stabbings these days all the time in the headlines. Again these kids parents are really examples of poor parenting.Phew, that was a lot of responsibility. You’d think a&w staff would take care of their patrons as a business but … that thing called common sense and caring was definitely not displayed there tonight.Another 10-15 minutes passed by and finally the kids cleared the window after getting their food standing in the drive through. I pulled up and I shared my concern about the burger the previous night politely. The regular response would be “sorry about that and sorry about making you wait for your food, here is the meal on us tonight”. Instead I was told “You need to pay, you need to pay” 20+ years of eating locally at this a&w wasn’t worth replacing a meal I had to throw out for food safety concerns the previous night, on top of a half hour wait and on top of being a well known regular.Well I paid for my meal, got the receipt and went home, threw the whole meal out (it was cold and soggy from sitting all that time they were serving the kids at the drive through.) That’s now 2 bad meals in a row, plus all the other substandard ones I’ve had lately.The sad part of this is the a&w head office is literally a 5 minute drive away. I guess when management closes their eyes to the problems than the franchise owner is left to do as pleases. As long as the dollars roll in they could care less about the community and they don’t seem to understand what connection food and the human body have in common. The basic human needs are still FOOD, shelter and clothing right ? Hmmm.I am done. The a&w story ends here for me. I can get a coffee and protein bar at the gas station, save myself the money, the time and avoid a expensive bad meal, avoid feeling sick after. Goodbye a&w.
Atmosphere: 1
Food: 1
Service: 1
Kay Jeh
WORST A&W! I used drive thru and was told to wait at the parking spot. I ended up waiting over 15 minutes and they came out with the WRONG order! I had to wait even longer after. I ordered the new BLT chicken cruncher which should come on a BRIOCHE bun and a different chicken. They gave me the regular BLT chicken which used a cheaper chicken patty and the regular sesame seed bun. It seems the order was sitting there and no one brought it out to me as my fries and burger were cold. Why tell people to go wait in the parking spot if you’re not going to bring it out? Fries also had no taste they forgot to salt it. Terrible service. Even more EXPENSIVE fast food. Go to the plaza beside for Wendy’s!
Atmosphere: 1
Food: 1
Service: 1
chris robbinson
Burgers are way to salty
Atmosphere: 3
Food: 2
Service: 4
Sarah Boisvert
Went late night and ordered through the app. Took a ridiculously long time to get through the line and get the food. Easily the longest we have ever had to wait for 'fast' food. No communication at all through the drive in radio before the window. I wouldn't be surprised if it was even just one person working with how slow and terrible it was. The slowness is the fault of the employer if its understaffed but the lack of communication needs to be adressed at the employee level
Service: 1
Stephanie Sky
One of the better A&Ws in Vancouver. Fries were tasty, fresh, and generous; they were also generous with ingredients in my beyond meat burger.The ladies bathroom was disgusting, however.
Atmosphere: 2
Food: 5
Service: 4
Scott Marshall
Seems like a nice family run operation. The staff seem so happy like they are having fun at work.
I ordered burger combo through drive-thru. They gave me at the time in the car.I got fresh Burger and Rings. Best place ever to have veggie burger. Thanks for good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger Combo, Spicy Habanero Chicken Burger, Fries
I ordered beyond burger combo through drive-thru. They told me to park the car. After 2 minutes i got fresh Burger and Rings. Best place ever to have veggie burger.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger Combo
Had my breakfast in the morning. Ordered 2 Eggers and combo. The food was hot and delicious.Service was so good and fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger Combo, Fries
The service is so bad?
Atmosphere: 1
Food: 5
Service: 1
The night before this review I went as I would often for a burger in the drive through. When I was halfway through eating my burger I noticed a small piece of something hard to chew through. When I inspected closer the burger patty had the small burnt pieces off of a dirty grill scattered all over it. Disgusting. I immediately spat out and threw the rest of the burger out and prayed that I would not get very sick the next day.Of course the next day I didn’t feel too well.On the way home the next night I stopped at a&w to let them know about my experience only to pull into the drive through with kids standing in and blocking the drive through. That’s odd. Restaurants don’t take walkthrough traffic orders for safety reasons. I waited and waited and waited and waited. 10-15 minutes must’ve passed by and I was finally in the initial area where you would place your order and now the kids had moved to the main pick up window at the drive through. I placed a order and requested it to be made fresh and decided to share about my previous nights poor experience when I got to the window with the staff directly.Behind me pulled up a vehicle (looked like a taxi with a passenger in it) and started yelling loudly at the workers and the kids from its window. “This is a drive through”. He shouted and became more angry and irate. At one point he even yelled at me to move forward and I refused keeping my distance for safety reasons for the benefit of the kids. Even though the parents of these kids don’t care much about them to let them be unsupervised past midnight roaming the city, some of us were still raised with basic critical thinking and logic.It’s a good thing I didn’t move because the guy behind me got out looking extremely irate starting to charge towards the kids and had his hands on the side of his jacket what looked like potentially a knife or a weapon and I yelled from my window get out of here or I’ll contact the RCMP. This was thankfully enough to have him come to his senses, walk away from the situation and drive away.Those kids likely drunk and high didn’t even know or care to know they were just seconds away from finding themselves in the middle of a really really bad situation. You hear of random stabbings these days all the time in the headlines. Again these kids parents are really examples of poor parenting.Phew, that was a lot of responsibility. You’d think a&w staff would take care of their patrons as a business but … that thing called common sense and caring was definitely not displayed there tonight.Another 10-15 minutes passed by and finally the kids cleared the window after getting their food standing in the drive through. I pulled up and I shared my concern about the burger the previous night politely. The regular response would be “sorry about that and sorry about making you wait for your food, here is the meal on us tonight”. Instead I was told “You need to pay, you need to pay” 20+ years of eating locally at this a&w wasn’t worth replacing a meal I had to throw out for food safety concerns the previous night, on top of a half hour wait and on top of being a well known regular.Well I paid for my meal, got the receipt and went home, threw the whole meal out (it was cold and soggy from sitting all that time they were serving the kids at the drive through.) That’s now 2 bad meals in a row, plus all the other substandard ones I’ve had lately.The sad part of this is the a&w head office is literally a 5 minute drive away. I guess when management closes their eyes to the problems than the franchise owner is left to do as pleases. As long as the dollars roll in they could care less about the community and they don’t seem to understand what connection food and the human body have in common. The basic human needs are still FOOD, shelter and clothing right ? Hmmm.I am done. The a&w story ends here for me. I can get a coffee and protein bar at the gas station, save myself the money, the time and avoid a expensive bad meal, avoid feeling sick after. Goodbye a&w.
Atmosphere: 1
Food: 1
Service: 1
WORST A&W! I used drive thru and was told to wait at the parking spot. I ended up waiting over 15 minutes and they came out with the WRONG order! I had to wait even longer after. I ordered the new BLT chicken cruncher which should come on a BRIOCHE bun and a different chicken. They gave me the regular BLT chicken which used a cheaper chicken patty and the regular sesame seed bun. It seems the order was sitting there and no one brought it out to me as my fries and burger were cold. Why tell people to go wait in the parking spot if you’re not going to bring it out? Fries also had no taste they forgot to salt it. Terrible service. Even more EXPENSIVE fast food. Go to the plaza beside for Wendy’s!
Atmosphere: 1
Food: 1
Service: 1
Burgers are way to salty
Atmosphere: 3
Food: 2
Service: 4
Went late night and ordered through the app. Took a ridiculously long time to get through the line and get the food. Easily the longest we have ever had to wait for 'fast' food. No communication at all through the drive in radio before the window. I wouldn't be surprised if it was even just one person working with how slow and terrible it was. The slowness is the fault of the employer if its understaffed but the lack of communication needs to be adressed at the employee level
Service: 1
One of the better A&Ws in Vancouver. Fries were tasty, fresh, and generous; they were also generous with ingredients in my beyond meat burger.The ladies bathroom was disgusting, however.
Atmosphere: 2
Food: 5
Service: 4
Seems like a nice family run operation. The staff seem so happy like they are having fun at work.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Uncle Burger
Restaurantji Recommends
Good staff, good food open 24 hrs plus it’s a brew bar location which makes it 10x
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Sweet Potato Fries, English Muffin with Sausage and Egg, Mozza Burger Combo, Spicy Habanero Chicken Burger
Always fresh and
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: English Muffin with Sausage and Egg, Uncle Burger
Food is good. And fresh ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
Excellent
Atmosphere: 5
Food: 5
Service: 5
What a wonderful place. Drive thru is
Atmosphere: 5
Food: 5
Service: 5