Stopped ordering at this location because of how cheap they are. Like what kind of a pizza is this? ?
Containers for Sale
It's the worstest service ever and on top of that the girls who prepared the pizza do not put gloves. I asked why you don't put gloves when you make pizza, she said she washed the hands which is a lie. This place should be closed!
Food: 1
Service: 1
Nazanin Hashemian
My recent visit to Port Moody branch was disappointing. Despite paying a tip, the service was terrible. Extra charges for tomato sauce were unexpected, and basic amenities like napkins and seating were lacking. No garbage bins made the dining area messy. Overall, a disappointing experience.
Atmosphere: 1
Food: 4
Service: 1
Carrie Battiste
The pizza is as expected but the pizza is never ready on time. Doesn't matter if you order pick up asap or at a specific time, it's always late. This is hard with a 2 year old in tow and really frustrating. That's my gripe about this location.
Victoria Williams
Delicious pizza and friendly service every time I order from here.
Atmosphere: 5
Food: 5
Service: 5
Jonathan Fleury
Even though Panago's prices have increased quite a bit in the past two years, they are still a reliable brand for decent pizza.
aftab ladhar
Decent Pizza but terrible customer service. I went there for a taking out pizza and wings but the representative was very rude.
Katie Mctavish
$35 without tip for a single pizza, and they gave us the wrong dip, never going back
Cindy Tsai
I love how they have many vegan and gluten free options! My go-to place for pizzas any time.
Cameron D
I’ve ordered from here plenty of times, but never again. There have been too many instances of terrible delivery service from rude people. I live in a high rise and several times I’ve been asked to go downstairs to meet them, and if I request they come up, I’m given attitude. On more than one occasion items have been forgotten, or the pizza is damaged, either do to them dropping it or showing no care when transporting. My most recent order, and now last, the driver forgot the drink and said he will run to the store to grab one for me while cursing out loud. Before he left I paid him as well as gave a tip, he then requested I meet him down stairs when he returns with it (really??). The worst part was, when I opened it, it fizzed all over the place and on the floor, because obviously this clown shook the bottle. If you keep employing such incompetent people then you will continue to lose business.
So impressed with my delivery man. I think it was the nicest most genuine delivery ive ever received! I wish i had tipped him more! I ordered the food to arrive at 7pm and it arrived at exactly 7pm. The pizza is delicious and i am really happy. What a lovely person. I will order again just because of that experience
D M
No more personal size here (and chainwide apparently) means they are off my weekly lunch routine
Majio Razi
We ordered a large Ham and Pineapple Pizza from the Panago at Sutter Brook in Port Moody. There was no taste of Pizza , cheese was not even tasting cheese, the suace had flat taste. cheep food material.I think, Panago should send those people who work there to a training class and teach them what a simple pizza should made of . Or review their menu and make sure they really have a quality food material and correct recipe.I do not recommended this store to pizza lovers
Spencer L
Panagos protocol is no gloves while making pizzas. Customer service said that this is true and they rely on proper hand washing prior to touching the pizzas. They don't even have gloves available. I will not be going to any panago ever again.
Catherine G
We've ordered delivery from here a few times, pizza always shows up quickly, fresh, hot and tasty.But not sure why they don't seem to honour the "no contact" delivery option...
Stopped ordering at this location because of how cheap they are. Like what kind of a pizza is this? ?
It's the worstest service ever and on top of that the girls who prepared the pizza do not put gloves. I asked why you don't put gloves when you make pizza, she said she washed the hands which is a lie. This place should be closed!
Food: 1
Service: 1
My recent visit to Port Moody branch was disappointing. Despite paying a tip, the service was terrible. Extra charges for tomato sauce were unexpected, and basic amenities like napkins and seating were lacking. No garbage bins made the dining area messy. Overall, a disappointing experience.
Atmosphere: 1
Food: 4
Service: 1
The pizza is as expected but the pizza is never ready on time. Doesn't matter if you order pick up asap or at a specific time, it's always late. This is hard with a 2 year old in tow and really frustrating. That's my gripe about this location.
Delicious pizza and friendly service every time I order from here.
Atmosphere: 5
Food: 5
Service: 5
Even though Panago's prices have increased quite a bit in the past two years, they are still a reliable brand for decent pizza.
Decent Pizza but terrible customer service. I went there for a taking out pizza and wings but the representative was very rude.
$35 without tip for a single pizza, and they gave us the wrong dip, never going back
I love how they have many vegan and gluten free options! My go-to place for pizzas any time.
I’ve ordered from here plenty of times, but never again. There have been too many instances of terrible delivery service from rude people. I live in a high rise and several times I’ve been asked to go downstairs to meet them, and if I request they come up, I’m given attitude. On more than one occasion items have been forgotten, or the pizza is damaged, either do to them dropping it or showing no care when transporting. My most recent order, and now last, the driver forgot the drink and said he will run to the store to grab one for me while cursing out loud. Before he left I paid him as well as gave a tip, he then requested I meet him down stairs when he returns with it (really??). The worst part was, when I opened it, it fizzed all over the place and on the floor, because obviously this clown shook the bottle. If you keep employing such incompetent people then you will continue to lose business.
Restaurantji Recommends
So impressed with my delivery man. I think it was the nicest most genuine delivery ive ever received! I wish i had tipped him more! I ordered the food to arrive at 7pm and it arrived at exactly 7pm. The pizza is delicious and i am really happy. What a lovely person. I will order again just because of that experience
No more personal size here (and chainwide apparently) means they are off my weekly lunch routine
We ordered a large Ham and Pineapple Pizza from the Panago at Sutter Brook in Port Moody. There was no taste of Pizza , cheese was not even tasting cheese, the suace had flat taste. cheep food material.I think, Panago should send those people who work there to a training class and teach them what a simple pizza should made of . Or review their menu and make sure they really have a quality food material and correct recipe.I do not recommended this store to pizza lovers
Panagos protocol is no gloves while making pizzas. Customer service said that this is true and they rely on proper hand washing prior to touching the pizzas. They don't even have gloves available. I will not be going to any panago ever again.
We've ordered delivery from here a few times, pizza always shows up quickly, fresh, hot and tasty.But not sure why they don't seem to honour the "no contact" delivery option...