I ordered a latte for here and got it in a paper cup. They then simply pour it in a mug cup and there is no milk foam for the latte. It’s not even a busy time and the staff cannot get a simply order right. I would give it 0 star if I can. Avoid this place.
Atmosphere: 1
Food: 1
Service: 1
Alex Ko
The latte is average just like Starbucks just it cost 5 sth.Blenz at Vancouver is much better.
C L
The honey oat matcha latte is tasteless like water... Texture so watery and not smooth. I can still see the matcha powderTotally wasted my $8Won't come
Atmosphere: 2
Food: 2
Service: 4
Hadeel Alsarraf
There is a women "staff" is very rude. I will never go there again.I went more than ten times and every time she spoke to me very rudely as if I was asking for free coffeeI hope that the management will monitor its behavior, because with this rudeness it expels customers from the store
Service: 1
Jessica L
Terrible customer service. I told them coffee is too hot it burnt my tongue and I need something I can drink. A lady worked there said I should accept it, and refuse to remake another one. She has no empathy at all.
Atmosphere: 1
Food: 1
Service: 1
A H M Jahangir (Abu Hasan Jahangir)
1st visit in 2023 but I visited more frequently during 2019
Jay Wu
I usually get my Blenz coffee at the Richmond Center branch, but I figure I'll try this one close to my home, but the first experience here was not so good. Not only did the female staff there this morning not greet me back when I greeted her (she went on to greet the next customer), but she gave me the wrong drink! I asked for a cappachillo, which I usually get, and she asked, "It's coffee blended with ice, right?" Surely I've been ordering this for a long time at the other Blenz, and it's a blended coffee with ice cream (with whip cream on top), but the ice cream was missing! Not only was the coffee wrong, but the establishment was also not stroller friendly, so this might not be a spot I will frequent. I will give it another try another time and edit this review if it improves, but for now, I'll be very unlikely to go back anytime soon.
Atmosphere: 2
Food: 2
Service: 1
G J.
One of the barista is rude, does not care about what kind of coffee they provide I am not going back to this place
min woo
I usually get my Blenz coffee at the Richmond Center branch, but I figure I'll try this one close to my home, but the first experience here was not so good. Not only did the female staff there this morning not greet me back when I greeted her (she went on to greet the next customer), but she gave me the wrong drink! I asked for a cappachillo, which I usually get, and she asked, "It's coffee blended with ice, right?" Surely I've been ordering this for a long time at the other Blenz, and it's a blended coffee with ice cream (with whip cream on top), but the ice cream was missing! Not only was the coffee wrong, but the establishment was also not stroller friendly, so this might not be a spot I will frequent. I will give it another try another time and edit this review if it improves, but for now, I'll be very unlikely to go back anytime soon.
John Wu (Bun)
It's a blenz coffee cafe. Do not expect to be a fancy place. I like that it opens very early. I arrived around 7:30 AM on a Sunday. Lots of seating available.Suggestion for any cafe. Bring an extension cord if you want to charge anything.One thing is that this place has a stale alcohol smell. And the washroom could be a bit cleaner. But it's acceptableI rated 3 stars for good enough. Perfect way to spend you very early morning. Sit, sip, and enjoy your newspaper
Located in Ackroyd Plaza. Walking distance from Canada Line Brighouse Station. Free plaza parking.
Rahim B
One person working during a hot Summer afternoon. Pulled in while riding my motorcycle. Left disappointed to say the least. Won’t be going back. Next time I’ll just head to Richmond Centre straight even if it’s a bit further down.
Atmosphere: 1
Service: 1
Linxuan Cai
This has been a very disappointing experience. There is no WiFi available here, and the only restroom is currently unavailable for use. The environment is dirty. Most importantly, the attitude of the staff is very poor. Before I placed my order, the server was playing with her phone, and even during the ordering process, she seemed distracted. I repeatedly emphasized that I wanted whipped cream on my mocha, and she kept assuring me, but I noticed that it wasn't indicated in the order display. Initially, I thought she might just not be writing it down but would still add it. However, when I received my order, there was no whipped cream. I had to remind her again, and then the barista had to pour out some of my mocha to make space for the whipped cream. I used to really enjoy Blenz Coffee, but I will definitely not be coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Christopher C
This is one of my favorite coffee chains. The dark hot chocolate made with oat milk is SOOO GOOD ... Waves, or all of the other copy cats can't compare. This particular location has made efforts to update their atmosphere. The only thing I find frustrating is that the washroom is always out of order. The staff have always been friendly.
Atmosphere: 4
Food: 4
Service: 4
Kimus Ja
She doesnt know the difference between a latté and a flat white. She gave me a latté with 2/3 foam while i asked for a flat white. Annoying. Please train your staff. I will go to Starbucks going forward.
I ordered a latte for here and got it in a paper cup. They then simply pour it in a mug cup and there is no milk foam for the latte. It’s not even a busy time and the staff cannot get a simply order right. I would give it 0 star if I can. Avoid this place.
Atmosphere: 1
Food: 1
Service: 1
The latte is average just like Starbucks just it cost 5 sth.Blenz at Vancouver is much better.
The honey oat matcha latte is tasteless like water... Texture so watery and not smooth. I can still see the matcha powderTotally wasted my $8Won't come
Atmosphere: 2
Food: 2
Service: 4
There is a women "staff" is very rude. I will never go there again.I went more than ten times and every time she spoke to me very rudely as if I was asking for free coffeeI hope that the management will monitor its behavior, because with this rudeness it expels customers from the store
Service: 1
Terrible customer service. I told them coffee is too hot it burnt my tongue and I need something I can drink. A lady worked there said I should accept it, and refuse to remake another one. She has no empathy at all.
Atmosphere: 1
Food: 1
Service: 1
1st visit in 2023 but I visited more frequently during 2019
I usually get my Blenz coffee at the Richmond Center branch, but I figure I'll try this one close to my home, but the first experience here was not so good. Not only did the female staff there this morning not greet me back when I greeted her (she went on to greet the next customer), but she gave me the wrong drink! I asked for a cappachillo, which I usually get, and she asked, "It's coffee blended with ice, right?" Surely I've been ordering this for a long time at the other Blenz, and it's a blended coffee with ice cream (with whip cream on top), but the ice cream was missing! Not only was the coffee wrong, but the establishment was also not stroller friendly, so this might not be a spot I will frequent. I will give it another try another time and edit this review if it improves, but for now, I'll be very unlikely to go back anytime soon.
Atmosphere: 2
Food: 2
Service: 1
One of the barista is rude, does not care about what kind of coffee they provide I am not going back to this place
I usually get my Blenz coffee at the Richmond Center branch, but I figure I'll try this one close to my home, but the first experience here was not so good. Not only did the female staff there this morning not greet me back when I greeted her (she went on to greet the next customer), but she gave me the wrong drink! I asked for a cappachillo, which I usually get, and she asked, "It's coffee blended with ice, right?" Surely I've been ordering this for a long time at the other Blenz, and it's a blended coffee with ice cream (with whip cream on top), but the ice cream was missing! Not only was the coffee wrong, but the establishment was also not stroller friendly, so this might not be a spot I will frequent. I will give it another try another time and edit this review if it improves, but for now, I'll be very unlikely to go back anytime soon.
It's a blenz coffee cafe. Do not expect to be a fancy place. I like that it opens very early. I arrived around 7:30 AM on a Sunday. Lots of seating available.Suggestion for any cafe. Bring an extension cord if you want to charge anything.One thing is that this place has a stale alcohol smell. And the washroom could be a bit cleaner. But it's acceptableI rated 3 stars for good enough. Perfect way to spend you very early morning. Sit, sip, and enjoy your newspaper
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Located in Ackroyd Plaza. Walking distance from Canada Line Brighouse Station. Free plaza parking.
One person working during a hot Summer afternoon. Pulled in while riding my motorcycle. Left disappointed to say the least. Won’t be going back. Next time I’ll just head to Richmond Centre straight even if it’s a bit further down.
Atmosphere: 1
Service: 1
This has been a very disappointing experience. There is no WiFi available here, and the only restroom is currently unavailable for use. The environment is dirty. Most importantly, the attitude of the staff is very poor. Before I placed my order, the server was playing with her phone, and even during the ordering process, she seemed distracted. I repeatedly emphasized that I wanted whipped cream on my mocha, and she kept assuring me, but I noticed that it wasn't indicated in the order display. Initially, I thought she might just not be writing it down but would still add it. However, when I received my order, there was no whipped cream. I had to remind her again, and then the barista had to pour out some of my mocha to make space for the whipped cream. I used to really enjoy Blenz Coffee, but I will definitely not be coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
This is one of my favorite coffee chains. The dark hot chocolate made with oat milk is SOOO GOOD ... Waves, or all of the other copy cats can't compare. This particular location has made efforts to update their atmosphere. The only thing I find frustrating is that the washroom is always out of order. The staff have always been friendly.
Atmosphere: 4
Food: 4
Service: 4
She doesnt know the difference between a latté and a flat white. She gave me a latté with 2/3 foam while i asked for a flat white. Annoying. Please train your staff. I will go to Starbucks going forward.