HaiDiLao HotPot Richmond

5890 No. 3 Rd Room 200, Richmond
(604) 370-6665

Recent Reviews

Queenie M

?Exceptional hotpot experience! Fresh ingredients and attentive service. Our server May was incredibly warm and accommodating??. Don't forget to mention the secret code for a bonus treat! Highly recommended!

Atmosphere: 5

Food: 5

Service: 5

Jonathan Tsang

Parking available on site. Food was fresh and good quality. The staff was attentive and friendly. Pricing was reasonable. Would recommend for anyone looking for a higher end hot pot experience.

Atmosphere: 5

Food: 5

Service: 5

Shaan Amin

Staff was exceptional and made my first hot pot experience memorable!

Atmosphere: 5

Food: 5

Service: 5

Rachel アキ

This is my first time to dine at Haidilao, and I feel the service is beyond five-star. Thank you to the waiter Iris for the warm welcome. Although there were a lot of people dining tonight, Iris remembered our waiting status and helped us eat as soon as possible with a smile on her face. Thank you to the waiter Jay for your tableside service. Jay always paid attention to the progress of our meal, and did everything in detail including cleaning, replenishing water, replenishing the soup base, etc. In addition, our friends at the same table left first, and the service staff immediately came to ask about the status of their friends' meals. We specially prepared takeaway snacks for our friends who could not finish their meals.In addition, Jeff, the master of lo mein, has many tricks and I respect his skills. The important thing is that the lo mein is delicious!I am also in the catering industry, and I have great respect for the service quality of the service staff Iris, Jay, and Dazhai!!! Thank you for their service. I will be willing to dine there again and introduce it to my friends.

Atmosphere: 5

Food: 5

Service: 5

Ken Xie

Best experience ever, and always feel so welcomed. May and Mandy are both super helpful for the entire dinner. they celebrate the event for us with great passion and detail oriented service! Get complimentary cheese cake, toys and snacks. Thank you!

Atmosphere: 5

Food: 5

Service: 5

SW Lam

Great service from Karmen, she's super attentive, checking in regularly making sure we have what we need! Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Vanessa Fattedad

Karmen is the best! Great service and she’s super helpful :)

Atmosphere: 4

Food: 4

Service: 5

Jianbo Yin

Thanks May service!

Atmosphere: 5

Food: 5

Service: 5

Liang Jason

Miki's service was excellent

Loria LI

As always, the food is delicious. Ms. Miki’s service is also very enthusiastic and thoughtful. Like it.

Atmosphere: 5

Food: 5

Service: 5

chenjun liu

waiter miki is a lovely person helpful and friendly this made the time very enjoyable at

Atmosphere: 5

Food: 5

Service: 5

arsenal1124

want to give a special shoutout to Miki for making our dining experience truly memorable.Excellent service, highly recommended!

Atmosphere: 5

Food: 5

Service: 5

Monica Li

Miki is very nice and provides very good service. I have a good experience here.

Atmosphere: 5

Food: 5

Service: 5

angela

Very nice service. Thank you Miki!

Atmosphere: 5

Food: 5

Service: 5

You Yaya

Miki's service attitude is very good. . Very pleasant meal

Atmosphere: 5

Food: 5

Service: 5

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