Absolutely great food, everything advertised is what you get, prices and all. This has been our goto spot for the last two years.
Atmosphere: 5
Food: 5
Service: 5
Tasha K
Decent food, good healthy takeout option. A bit pricey, portions are a little small. Service was good, staff is really friendly
JN Filippi
Good service and
Atmosphere: 3
Food: 5
Service: 5
aayan rana
Ordered like usual and got this, I’m not sure who taught these workers how to wrap a shawarma band they definintly need to be taught I don’t like eating with a fork
MR STICKS
This place used to have the best Donairs in the lower mainland. The pitas used too be made in house or were of really nice quality, now they are some cheap whole wheat costco wrap or something alone those lines. Completely ruined how good the lebanese style donair was. I asked them for a substitution recently with one of my meals, usually its no problem. This time i got a flat out "no", cant argue not my business but, it was little wack of them considering they have done it for me many times.Things seem to be going down hill here. As someone who comes from the food industry, changes like this save you pennies on the dollar and are not worth the inevitable reductions in food quality. I hear the owners are always in some sort of dispute, one of them must be a real cheapo...I used to eat here twice a week, changes are so bad that I wont be coming back unless that delicious lovely bread they used to use comes back.
Atmosphere: 3
Food: 3
Service: 3
Aaron
Mediocre food. Got a lamb wrap. The meat was grey and tasteless, very chewy. The sauce dripped down through the bottom of the wrap/bag and all over my lap. $12 was not worth it.
Atmosphere: 1
Food: 1
Service: 3
Russ Massey
Excellent food at a reasonable price. Their Shish Poulet and Kafta skewers are amazing!
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Chicken Plate
Brandon Lee
Great food, Great Service. Must try the garlic sauce with any
A gentleman named Azhar was really kind and had excellent customer service. He helped us suggest various items, and all he did was amazing. It felt like we were a part of Crispy Falafel family. Great job guys, way to go.
Delicious food and reasonably priced. Staff are kind and friendly.
Atmosphere: 5
Food: 5
Service: 5
Lara Scoffold
Visited for the first time and honestly will not be back ever. The food was good, but not worth the horrible customer service. From the get go the workers were extremely rude and giving me the strangest looks.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Shawarma Plate
Ella Chung
You charged people more than what is advertise on your menu displayed at the store. You CANNOT do that; it is call "false advertisement or misleading" There is a law in Canada to protect customer with things like this. $1.00 more for each customer, you can be making an extra income nearly $5,000.00 per year with just 12 customers @ $1.00 each.Looks like the management does look at the review and take time to response. I am reaching out from here because complaining at the store level doesn't seem to fix this.This is the second time happened to me. Your staff said the menu is old and she doesn't know why almost a year old that this is still outdated.Your food is tasty, good potion so don't let things like this to pull your rating down. I hate to give you a "one" star review but at the same time it is the principal that matter. Do the right thing and update your pricing on the menu board and if not you have to tell ALL your staff to mention this to the customer before he/she add the extra charge on the bill. This way it is honest and upfront. Otherwise, this looks like a hidden charge.Looking forward to your response and action.Sincerely,Your customer who visit you monthly
Alex Rap
Authentic cuisine. Falafel is top-notch, and shawarma is very good.
Absolutely great food, everything advertised is what you get, prices and all. This has been our goto spot for the last two years.
Atmosphere: 5
Food: 5
Service: 5
Decent food, good healthy takeout option. A bit pricey, portions are a little small. Service was good, staff is really friendly
Good service and
Atmosphere: 3
Food: 5
Service: 5
Ordered like usual and got this, I’m not sure who taught these workers how to wrap a shawarma band they definintly need to be taught I don’t like eating with a fork
This place used to have the best Donairs in the lower mainland. The pitas used too be made in house or were of really nice quality, now they are some cheap whole wheat costco wrap or something alone those lines. Completely ruined how good the lebanese style donair was. I asked them for a substitution recently with one of my meals, usually its no problem. This time i got a flat out "no", cant argue not my business but, it was little wack of them considering they have done it for me many times.Things seem to be going down hill here. As someone who comes from the food industry, changes like this save you pennies on the dollar and are not worth the inevitable reductions in food quality. I hear the owners are always in some sort of dispute, one of them must be a real cheapo...I used to eat here twice a week, changes are so bad that I wont be coming back unless that delicious lovely bread they used to use comes back.
Atmosphere: 3
Food: 3
Service: 3
Mediocre food. Got a lamb wrap. The meat was grey and tasteless, very chewy. The sauce dripped down through the bottom of the wrap/bag and all over my lap. $12 was not worth it.
Atmosphere: 1
Food: 1
Service: 3
Excellent food at a reasonable price. Their Shish Poulet and Kafta skewers are amazing!
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Chicken Plate
Great food, Great Service. Must try the garlic sauce with any
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Lamb Shawarma Plate, Beef Shawarma, Lamb Shawarma, Lamb Wrap, Salads, Beef, Fries
Had the chicken platter and it was super fresh. Highly recommend. Would of liked to see a pomegranate sauce as an option.
Atmosphere: 5
Food: 5
Service: 5
Tasty but the quantity is very less. Even the king size they charge $17, is very small for the price. Don't recommend
Restaurantji Recommends
A gentleman named Azhar was really kind and had excellent customer service. He helped us suggest various items, and all he did was amazing. It felt like we were a part of Crispy Falafel family. Great job guys, way to go.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Shawarma Plate, Beef Shawarma, Baklava
Delicious food and reasonably priced. Staff are kind and friendly.
Atmosphere: 5
Food: 5
Service: 5
Visited for the first time and honestly will not be back ever. The food was good, but not worth the horrible customer service. From the get go the workers were extremely rude and giving me the strangest looks.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Shawarma Plate
You charged people more than what is advertise on your menu displayed at the store. You CANNOT do that; it is call "false advertisement or misleading" There is a law in Canada to protect customer with things like this. $1.00 more for each customer, you can be making an extra income nearly $5,000.00 per year with just 12 customers @ $1.00 each.Looks like the management does look at the review and take time to response. I am reaching out from here because complaining at the store level doesn't seem to fix this.This is the second time happened to me. Your staff said the menu is old and she doesn't know why almost a year old that this is still outdated.Your food is tasty, good potion so don't let things like this to pull your rating down. I hate to give you a "one" star review but at the same time it is the principal that matter. Do the right thing and update your pricing on the menu board and if not you have to tell ALL your staff to mention this to the customer before he/she add the extra charge on the bill. This way it is honest and upfront. Otherwise, this looks like a hidden charge.Looking forward to your response and action.Sincerely,Your customer who visit you monthly
Authentic cuisine. Falafel is top-notch, and shawarma is very good.