Avoid this Subway. The staff informed me they were out of several ingredients, including lettuce (think brown and wilting) and some condiments. Additionally, my order wasn't prepared correctly. I decided to leave halfway through the sandwich making experience as the list of missing items grew. The customer service was also poor with a strong lack of care.I recommend trying another Subway in Langley for a better experience.
Atmosphere: 3
Food: 1
Service: 1
Harleen Kajal
I just went there and there is employee named sandy who was very rude while service. I didn’t notice it because i had busy day but today it happened same, i was asking for meal,,, she was again rude today doesn’t know how to smile to customers. And when she was about give me service she didn’t wasted her hands i felt so unhygienic. It was very bad experience today too! They dont have good communication with there own co workers and i m getting wrong service. I think they should work on themselves.
Kendra R
I have never had food poisoning and been as severely ill as I was until yesterday. I ordered a Subway Sandwich from this location on Friday and the symptoms hit hard yesterday morning. I don’t think it was the meat - I had turkey. But the tomatoes didn’t taste right. This has literally scarred me for life I am never eating subway again.
Atmosphere: 3
Food: 1
Service: 2
JKay I G
Food is fine. It's Subway. Customer service is pretty bad. There are many reviews with the same complaints. Please train your staff.
Atmosphere: 2
Food: 5
Service: 1
Min
The Punjabi ladies working here were very kind and the shop was very clean, well maintained, veggies were all fresh. Probably the best subway location I’ve ever been to.
Atmosphere: 5
Food: 4
Service: 5
Matthew Hanrahan
I've been coming here for years. They know my order automatically and the food is always very fresh and tasty. Now there is a new and bright decor upgrade. Very nice!
Atmosphere: 5
Food: 5
Service: 5
Eli Seguin
Been to this Subway my entire childhood its amazing clean fast and fresh. I always loved the crips atmosphere and the delicious subway sandwich if there's a long line dont worry it goes pretty fast. Please clean up after yourselves customers.Kid-friendliness: Kid friendly meal
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Karanveer
Staff is completely bad, no one knows how to smile, no one knows what is customer service or what guest means. I usually visit here for my dinner between 10-11:30pm but now maybe I have to stop because today I heard employees gossiping about customers way of talking and everything so now I feel kind of embarrassed like I am talking nicely to those people who can't even give you a smile and even taking bad after so please stop putting your fingers on money only and try to show some respect back
Irfa Paul
The Subs are AMAZING!!! However, the coffee is just ordinary...
Atmosphere: 4
Food: 5
Service: 5
MANJOT KAUR
Really bad service, girl name jas was so rude , I ask for veggie sandwich with patty and she just gave me only veggies with bread, and the bread was burnt. When I ask her about the veggie patties she said oh I didn’t charge you for that. I paid 6 dollar extra for that and her face expression was terrible. So disgusting first and last visit for this restaurant.
The last times, I ordered food for to go they always forgot to add the sauce to the rice bowls. I guess I need to start checking it in the car.
Mike Bain
Never enough staff. Always making the people who come in wait so they can prep skip orders 1st. The ladies are super slow and don't really listen to direction. Go to any other subway.
baneet virk
Very bad service today I ordered subway and when I told her to put some stuff,she was making tha annoying faces and mumbling . That was really bad experience
Salman Rajpoot
Very bad customer service. The lady was using same gloves for vegies after touching meat and pork. Politely told the older lady that your coworker is using same gloves for vegies after touching meat. The older lady got mad saying we dont care we always use the same gloves for everything. She further said she is not vegetarian and we do not have such instrructions to use different gloves. So i replied then why do you guys carry vegetarian option.I also added i am not mad i am just politely telling you. But her response was WE DONT CARE! Such shameful response needs to be corrected. I hope this review goes to the person who owns it and will make some amendments. Peace.
Jude Therrien
OK now they got it pretty close corporate has don't some of its homework with the new items ie for people that don't eat dirty foods on behalf of them a big thank you BUT you guys could go a little farther in vegan dishishs
Avoid this Subway. The staff informed me they were out of several ingredients, including lettuce (think brown and wilting) and some condiments. Additionally, my order wasn't prepared correctly. I decided to leave halfway through the sandwich making experience as the list of missing items grew. The customer service was also poor with a strong lack of care.I recommend trying another Subway in Langley for a better experience.
Atmosphere: 3
Food: 1
Service: 1
I just went there and there is employee named sandy who was very rude while service. I didn’t notice it because i had busy day but today it happened same, i was asking for meal,,, she was again rude today doesn’t know how to smile to customers. And when she was about give me service she didn’t wasted her hands i felt so unhygienic. It was very bad experience today too! They dont have good communication with there own co workers and i m getting wrong service. I think they should work on themselves.
I have never had food poisoning and been as severely ill as I was until yesterday. I ordered a Subway Sandwich from this location on Friday and the symptoms hit hard yesterday morning. I don’t think it was the meat - I had turkey. But the tomatoes didn’t taste right. This has literally scarred me for life I am never eating subway again.
Atmosphere: 3
Food: 1
Service: 2
Food is fine. It's Subway. Customer service is pretty bad. There are many reviews with the same complaints. Please train your staff.
Atmosphere: 2
Food: 5
Service: 1
The Punjabi ladies working here were very kind and the shop was very clean, well maintained, veggies were all fresh. Probably the best subway location I’ve ever been to.
Atmosphere: 5
Food: 4
Service: 5
I've been coming here for years. They know my order automatically and the food is always very fresh and tasty. Now there is a new and bright decor upgrade. Very nice!
Atmosphere: 5
Food: 5
Service: 5
Been to this Subway my entire childhood its amazing clean fast and fresh. I always loved the crips atmosphere and the delicious subway sandwich if there's a long line dont worry it goes pretty fast. Please clean up after yourselves customers.Kid-friendliness: Kid friendly meal
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Staff is completely bad, no one knows how to smile, no one knows what is customer service or what guest means. I usually visit here for my dinner between 10-11:30pm but now maybe I have to stop because today I heard employees gossiping about customers way of talking and everything so now I feel kind of embarrassed like I am talking nicely to those people who can't even give you a smile and even taking bad after so please stop putting your fingers on money only and try to show some respect back
The Subs are AMAZING!!! However, the coffee is just ordinary...
Atmosphere: 4
Food: 5
Service: 5
Really bad service, girl name jas was so rude , I ask for veggie sandwich with patty and she just gave me only veggies with bread, and the bread was burnt. When I ask her about the veggie patties she said oh I didn’t charge you for that. I paid 6 dollar extra for that and her face expression was terrible. So disgusting first and last visit for this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The last times, I ordered food for to go they always forgot to add the sauce to the rice bowls. I guess I need to start checking it in the car.
Never enough staff. Always making the people who come in wait so they can prep skip orders 1st. The ladies are super slow and don't really listen to direction. Go to any other subway.
Very bad service today I ordered subway and when I told her to put some stuff,she was making tha annoying faces and mumbling . That was really bad experience
Very bad customer service. The lady was using same gloves for vegies after touching meat and pork. Politely told the older lady that your coworker is using same gloves for vegies after touching meat. The older lady got mad saying we dont care we always use the same gloves for everything. She further said she is not vegetarian and we do not have such instrructions to use different gloves. So i replied then why do you guys carry vegetarian option.I also added i am not mad i am just politely telling you. But her response was WE DONT CARE! Such shameful response needs to be corrected. I hope this review goes to the person who owns it and will make some amendments. Peace.
OK now they got it pretty close corporate has don't some of its homework with the new items ie for people that don't eat dirty foods on behalf of them a big thank you BUT you guys could go a little farther in vegan dishishs