MAY 1ST 2022 ALERT UPDATE PERMANENTLY CLOSED. MAY 1ST 2022 GUILDFORD MALL GUESTS SERVICES CONFIRMED THE PANTRY RESTAURANT HAS PERMANENTLY CLOSED. ?To Guilford Mall .....THE PANTRY Restaurant Management team. Thank you for the years as an Excellent Family and Community Restaurant. Family, Friends, Guildford Walking Club, Social get togethers and Community Event groups enjoyed your excellence. Your Restaurant was a continuous Family community meeting place. Friendly professional service, variety of family delicious meals. Family atmosphere enjoyed by the Community. P You will me missed. Thank you!I wish you all well. Please know your guests are only finding out you have closed permentally and the same words of shock and loss of a great Community meeting place are being expressed.APRIL 28TH, 2022 The Pantry is CLOSED... NO NOTICE POSTED. . No notice on doors. Mall Customer Service has no idea if it's closed forever. Says on this site open till 3pm. London Drugs staff said hiring issues. Hopefully it's temporary. A favorite of many.5 large stars ?????Excellent! A local gem and secret treasure. ❤️Spotless! Charming family restaurant.Their menu and service is Excellent! Seniors menu also. Located right in Guildford mall it's perfect for Breakfast, Lunch or Dinner or just stop in for coffee and a light meal with friends or by yourself before or after shopping. You will always find a warm welcome! ❤️It's the little things that stand out, like warm syrup for your pancakes, soft butter , delicious fresh made coffee.and ensuring your Dinning experience is excellent every time.I'm sure this location will become a family favorite. ❤️ Thank you Guildford Pantry for always providing excellence. ❤️
Flora
Ordered the california benny and it was pretty good but service was lacking! Went during lunch and the place was packed with only 2 servers, so ordering took half an hour but food came at a decent rate. It's your average breakfast joint. We found the entrance and exit to be quite confusing due to the cramped restauramt layout.
Rod Cortez
Came here in the weekends, nice and friendly staffs. About 15-20mins. wait for your food. Yummy food, I'm satisfied with the food portions. Inexpensive, the only place that I noticed who didn't increased their prices this year, considering everything these days are skyrocketing due to pandemic and geopolitical conflicts.??
Fayaz Kadir
Great food. My favorite was Afghani chicken and sweet Lassi. The Lassi was refreshing and felt like I was in Bangladesh. Kids liked the mango lassi more. They drank almost 80% of all the Lassi on the table, and adults for only 20%. Lol.The Afghani chicken had a rich and smoky flavor. Though the capsicum may not be true Afghani, but it's presence did turn up the taste buds up a few knotch.Each dish on its own is well more than enough for one person. We ordered three meat dish, two Biryani, and two different naan. We had a big box of leftovers.Butter chicken was good as well. You can catch the fresh taste of the tomatoes in the sauce.Normally my kids would complain about food, but they ate everything
Denise Holt
December 23 2021 the day we went and at 10:15 a.m. When we first got there it took like at least 10 minutes to get acknowledged . We stood there waiting , someone finally came and she was so rude ! Sits us down , the waitress that came seemed annoyed of us , second one was nicer. We ordered just a couple of small breakfasts , it took 55 minutes to get it , was not busy at all there. We get it , my hashbrowns were super crispy and dripping in grease , and the meal was cold. My daughter had pancakes and it had a taste of fish to it and eggs tasted funny as well. So disappointed , we had a Pantry around here and I loved the food, waitress didn't ask how our food was. We were going to say but we will never return there again
Paulo Aguiar (pauloaguia)
Friendly staff, good food, decent prices.The only downside was the fact that half of the menu was out around 12.30 and we kept having to change our orders...
Skylar Boutin
Our expierence was beyond horrible. Our food took 60 minutes When it came there was a hair on it and the eggs were over cooked. When we spoke to the supervisor he was rude and started to yell at us And then brought the cook out which started to yell at us. When we asked to talk to the manager we were told to leave the restaurant… We refused to leave without speaking to management they threatened to call the police. When we said we would wait for police to come they didn’t end up calling and just kept comming to our table and screaming profanities at us. While my 9 year old daughter sat there and tried to eat her food while tearing up and crying :( To top it all off I brought my friend there out of all restaurants to enjoy her 40th birthday breakfast before we went to work ! I’ll NEVER go back. It was a horrible expierence and ruined our day. We were so disrespected. And it baffles me that these type of people work in customer service ! I’ll never go back
Angela Jin
We placed an order the special menu on restaurant's window. The server said they don't offer it any more. So I ordered something else. They said they can't make it either because they did not receive their supply. And I ordered two dishes for my little one. They said I can only order one dish from the kids menu. Thank you for the great service.
Varsha Balkissoon
Very bad experience we had on a black friday Saturday morning. Me and my girlfrd went over for breakfast. Took forever to get a nice table and on top service was very bad. We wait 20 mins for someone to come to take our order and nobody came. We had to literally call someone for coffee. When she came with the coffee she just drop the coffee and was leaving without asking for cream or sugar or even without taking our order. We literally had to call them each time for something and upon calling the manager. He is like it's up to you if you want to leave and go somewhere else not even apologizing. Spoil our Saturday.
Janet
Great service from the staff! Polite and soft spoken, making sure we were taken care of. The food was good, we had breakfast menu and were served crispy bacon and fluffy pancakes. They’ve taken COVID-19 measures and spaced out tables and provided hand sanitizer, tables and floor was clean, but I got a little unnerved at a sticky cup. Otherwise they’ve done a good job!
Went there with my friend for brunch . Walked in around 12:10 pm ordered and food came at 1:40 asked the server why did it take insanely long it took a lot of our daily time away from our schedule. Server asked if we wanted to speak to the manager. The manager does not speak English I told her about the delay of 1 and half hour for food and manager argued with us blaming us for not waiting even though we waited for over an hour then blamed her staff telling us they have a shortage of staff . There were only total of 4 customers in the store and they still couldn’t run the store mid day on Saturday and manager kept arguing with her customers and blamed us for harassment even though we waited 1 and half hour for food . Overall terrible quality and garbage manager . Do not recommend going there avoid at all cost . Instead of apologizing the managers will argue with all customers and blame their own staff as an excuse. no wonder it has a 3 star review on google . I recommend everyone to avoid the place the manager will harass you and then argue with you then lie with customers instead of apologizing for the inconvenience. We even have voice recording of the manager lying to us and arguing.
Tony Des Lauriers
Service was great, food was great. Did not like my Earl Grey tea though. My only complaint...need a better tea brand.
Candace Rose
My husband and I went to eat here and were waiting to be seated. The server saw us didn’t acknowledge us and went to check on her tables and clean tables we waited 5-10 mins before saying screw it… not pleased
Reg Natarajan
Nice old fashioned breakfast place. Not fancy or even particularly good but I'm happy it's there.
Lori Spencer
Its a gr8 family restaurant i went here when I was younger an its where I take my kids they have the best food here
MAY 1ST 2022 ALERT UPDATE PERMANENTLY CLOSED. MAY 1ST 2022 GUILDFORD MALL GUESTS SERVICES CONFIRMED THE PANTRY RESTAURANT HAS PERMANENTLY CLOSED. ?To Guilford Mall .....THE PANTRY Restaurant Management team. Thank you for the years as an Excellent Family and Community Restaurant. Family, Friends, Guildford Walking Club, Social get togethers and Community Event groups enjoyed your excellence. Your Restaurant was a continuous Family community meeting place. Friendly professional service, variety of family delicious meals. Family atmosphere enjoyed by the Community. P You will me missed. Thank you!I wish you all well. Please know your guests are only finding out you have closed permentally and the same words of shock and loss of a great Community meeting place are being expressed.APRIL 28TH, 2022 The Pantry is CLOSED... NO NOTICE POSTED. . No notice on doors. Mall Customer Service has no idea if it's closed forever. Says on this site open till 3pm. London Drugs staff said hiring issues. Hopefully it's temporary. A favorite of many.5 large stars ?????Excellent! A local gem and secret treasure. ❤️Spotless! Charming family restaurant.Their menu and service is Excellent! Seniors menu also. Located right in Guildford mall it's perfect for Breakfast, Lunch or Dinner or just stop in for coffee and a light meal with friends or by yourself before or after shopping. You will always find a warm welcome! ❤️It's the little things that stand out, like warm syrup for your pancakes, soft butter , delicious fresh made coffee.and ensuring your Dinning experience is excellent every time.I'm sure this location will become a family favorite. ❤️ Thank you Guildford Pantry for always providing excellence. ❤️
Ordered the california benny and it was pretty good but service was lacking! Went during lunch and the place was packed with only 2 servers, so ordering took half an hour but food came at a decent rate. It's your average breakfast joint. We found the entrance and exit to be quite confusing due to the cramped restauramt layout.
Came here in the weekends, nice and friendly staffs. About 15-20mins. wait for your food. Yummy food, I'm satisfied with the food portions. Inexpensive, the only place that I noticed who didn't increased their prices this year, considering everything these days are skyrocketing due to pandemic and geopolitical conflicts.??
Great food. My favorite was Afghani chicken and sweet Lassi. The Lassi was refreshing and felt like I was in Bangladesh. Kids liked the mango lassi more. They drank almost 80% of all the Lassi on the table, and adults for only 20%. Lol.The Afghani chicken had a rich and smoky flavor. Though the capsicum may not be true Afghani, but it's presence did turn up the taste buds up a few knotch.Each dish on its own is well more than enough for one person. We ordered three meat dish, two Biryani, and two different naan. We had a big box of leftovers.Butter chicken was good as well. You can catch the fresh taste of the tomatoes in the sauce.Normally my kids would complain about food, but they ate everything
December 23 2021 the day we went and at 10:15 a.m. When we first got there it took like at least 10 minutes to get acknowledged . We stood there waiting , someone finally came and she was so rude ! Sits us down , the waitress that came seemed annoyed of us , second one was nicer. We ordered just a couple of small breakfasts , it took 55 minutes to get it , was not busy at all there. We get it , my hashbrowns were super crispy and dripping in grease , and the meal was cold. My daughter had pancakes and it had a taste of fish to it and eggs tasted funny as well. So disappointed , we had a Pantry around here and I loved the food, waitress didn't ask how our food was. We were going to say but we will never return there again
Friendly staff, good food, decent prices.The only downside was the fact that half of the menu was out around 12.30 and we kept having to change our orders...
Our expierence was beyond horrible. Our food took 60 minutes When it came there was a hair on it and the eggs were over cooked. When we spoke to the supervisor he was rude and started to yell at us And then brought the cook out which started to yell at us. When we asked to talk to the manager we were told to leave the restaurant… We refused to leave without speaking to management they threatened to call the police. When we said we would wait for police to come they didn’t end up calling and just kept comming to our table and screaming profanities at us. While my 9 year old daughter sat there and tried to eat her food while tearing up and crying :( To top it all off I brought my friend there out of all restaurants to enjoy her 40th birthday breakfast before we went to work ! I’ll NEVER go back. It was a horrible expierence and ruined our day. We were so disrespected. And it baffles me that these type of people work in customer service ! I’ll never go back
We placed an order the special menu on restaurant's window. The server said they don't offer it any more. So I ordered something else. They said they can't make it either because they did not receive their supply. And I ordered two dishes for my little one. They said I can only order one dish from the kids menu. Thank you for the great service.
Very bad experience we had on a black friday Saturday morning. Me and my girlfrd went over for breakfast. Took forever to get a nice table and on top service was very bad. We wait 20 mins for someone to come to take our order and nobody came. We had to literally call someone for coffee. When she came with the coffee she just drop the coffee and was leaving without asking for cream or sugar or even without taking our order. We literally had to call them each time for something and upon calling the manager. He is like it's up to you if you want to leave and go somewhere else not even apologizing. Spoil our Saturday.
Great service from the staff! Polite and soft spoken, making sure we were taken care of. The food was good, we had breakfast menu and were served crispy bacon and fluffy pancakes. They’ve taken COVID-19 measures and spaced out tables and provided hand sanitizer, tables and floor was clean, but I got a little unnerved at a sticky cup. Otherwise they’ve done a good job!
Restaurantji Recommends
Went there with my friend for brunch . Walked in around 12:10 pm ordered and food came at 1:40 asked the server why did it take insanely long it took a lot of our daily time away from our schedule. Server asked if we wanted to speak to the manager. The manager does not speak English I told her about the delay of 1 and half hour for food and manager argued with us blaming us for not waiting even though we waited for over an hour then blamed her staff telling us they have a shortage of staff . There were only total of 4 customers in the store and they still couldn’t run the store mid day on Saturday and manager kept arguing with her customers and blamed us for harassment even though we waited 1 and half hour for food . Overall terrible quality and garbage manager . Do not recommend going there avoid at all cost . Instead of apologizing the managers will argue with all customers and blame their own staff as an excuse. no wonder it has a 3 star review on google . I recommend everyone to avoid the place the manager will harass you and then argue with you then lie with customers instead of apologizing for the inconvenience. We even have voice recording of the manager lying to us and arguing.
Service was great, food was great. Did not like my Earl Grey tea though. My only complaint...need a better tea brand.
My husband and I went to eat here and were waiting to be seated. The server saw us didn’t acknowledge us and went to check on her tables and clean tables we waited 5-10 mins before saying screw it… not pleased
Nice old fashioned breakfast place. Not fancy or even particularly good but I'm happy it's there.
Its a gr8 family restaurant i went here when I was younger an its where I take my kids they have the best food here