Tim Hortons

12169 72 Ave, Surrey
(604) 501-2253

Recent Reviews

Sandeep Kaur

I was so impressed with the customer service I received at this location. One of the employee PAWAN was very friendly and helpful and she went above and beyond to make sure I get fresh food.

Atmosphere: 5

Food: 5

Service: 5

Kamal Kaur

Team member Pawanjot kaur is very friendly and provide excellent customer service. I was very hungry and requested her to give my order as soon she can instantly she politely accepted my request and provided me tasty food and hot beverages. Well done keep it up

Atmosphere: 5

Food: 5

Service: 5

Gursharan Virk

They guys are really good and they have nice team members which helps us to choose from the menuTeam member named pawan jot she was so nice too meBecause it was my first time at Timmies and she helped me a-lot to choose out something for me.If talking about the stuff I got that was so good too. I must say that they are doing great job.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels, Tim Bits

Aryan

Always busy here even in the afternoon. Good customer service by one of the girls at the till today, at around 3pm when I dropped by for a coffee and timbits.

Atmosphere: 4

Food: 5

Service: 5

W. MANSI

These guys are so late... very slow service night shift people) we are here from 25 minutes in drive thru...

Service: 1

Anmol singh bajwa

8 out of 10 times they will not make ur orders right u ask them to double toast which they never do just because the store is busy they care less about doing thier job right. This store staff needs better training.

Food: 1

Service: 1

Jagsir Singh

Really good service

Atmosphere: 5

Food: 5

Service: 5

Praveen. Swami

12169 72 Ave, Surrey, BCI placed an online order for pickup and received confirmation from the store. When I arrived at the outlet, I waited for 20 minutes only to be told the item was out of stock. The store couldn't issue a refund and directed me to contact customer care, but they were also unable to process the refund. This experience has been extremely frustrating.where to go for my refund. Any advice?

Service: 1

Vikram Kumar

Very bad service.

Service: 1

Matulika

Worst service from a girl- named Manpreet, I guess. She is always very harsh and never serve and communicate nicely.Very loud and offensive. Her behaviour is disgusting with customers. Maybe she is frustrated from her job or she doesn’t wanna work.. likeI am a regular customer to this tim and each tjme around 11 pm.. I see her there and she always refuses to serve. Bad customer service..!!!!!

Service: 1

Darpan Kaur

WORST PLACE EVER! I asked for chicken soup and got back just the veggies and cut up chicken from some sandwich. No soup at all. Take out these students. PLS!!

Raghu Kundra

I went to drive thru today and the girl taking the orders was so rude. Not professional at all. I asked her for bagel and she said she don’t have then i asked for croissant and she just shouted at me that she only have some specific bagels. At the window when i told her she’s so rude be polite she said she’s working back and forth. But thats not the way you are dealing your customers. Its your responsibility to manage all the tasks and treat your customers in well mannered no matter how much busy you are, she should learn how to deal with her customers.

Roberto Javier Ruiz Salvatierra

Every time late, every time that we order from the drive thru the food is not made yet until we arrived and asked for our order.It doesn’t matter if we ordered 30 minutes before is never done

Atmosphere: 2

Food: 5

Service: 1

saquib qureshi

the girl working at time 12.23 am has rude behaviour management should look into it

Atmosphere: 1

Food: 1

Service: 1

Afzal Vahora

The lady working over there at night on 9 april was so rude she behave like she is the ownerWorst ever behaviour. Full of attitudeTake action against her. ??‍♂️

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