This review is about one particular item that should be safe to order considering the place but NO! Here, they made sure their burger comes with NO-Flavor! If there is ever a way to make a freekin BURGER Tasteless, I think Notch8 has 100% found it. It almost felt like they worked hard at making sure this item tasted like nothing! Their Notch8 Classic Burger is so bland its like eating a piece of printer paper with ketchup. At least that's cheaper than $28 of total blandness! Cannot believe in this day and age they still cant even make a good simple tasty burger! Here's a tip for you - Maybe tell your chefs to youtube burger videos some time! On the positive side, the decor and ambience is quite amazing though! I'll give it that!
Atmosphere: 5
Food: 3
Service: 3
eminemski eminemski
This is a late feedback.I and my family went for their brunch buffet last Oct 2023 to celebrate 2 special occasions. Food was really great with the price that you've paid for. There's less choices against other buffet restaurants. That was ok for us. Less problem on what food to eat. Best seller for us was the omelet, steak and fresh salmon. We'll definitely be back. It's worth it.Raluca and Adrian were awesome. They would ensure that we are all good and ask if there's anything that we need. Customer service at it's best. ?
Atmosphere: 5
Food: 5
Service: 5
Kristian Alexander
We have eaten at Notch8 twice now. The food is high quality and very delicious. The staff are super friendly and very accommodating. Since this place is inside the Fairmont Hotel, there is a very luxurious vibe with lots of interesting designs in the room.
Atmosphere: 5
Food: 5
Service: 5
Evan Kiegelis
When we pulled up, Thomas was super helpful. When we got to our room on floor seven, I looked out the window to an awesome view. we got the buffet, it was delicious. I ordered the french toast it was the best I ever had. we were helped by Adrian, which is super helpful. Would you come back to Canada just for this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brioche French Toast, Toast, Brunch Buffet
Afshin Shoa
Dear NOtch8 Management:I am writing to express my disappointment with the quality of food and service during my recent visit to Notch8, my turkey sandwich appeared to have been left in open air for days, with the meat dried and tasting unhealthy. My partner's rib sandwich was overly greasy. Despite raising these issues, the response from our waitress was merely an apology, with no corrective action offered.This experience suggests significant oversight in kitchen and management operations, affecting both food quality and customer satisfaction. I urge you to address these concerns to improve the dining experience and ensure the health standards are met.Thank you for your attention to this matter.
Atmosphere: 3
Food: 1
Service: 2
S G
This review is about the afternoon tea experience:Unfortunately, the afternoon tea was a disappointment as there is a very strict 90 min sitting time. When you are about 20 mins from that 90 min limit, the servers will start throwing boxes at you and constantly remind you that time is almost up. This made the experience very rushed. I had numerous afternoon tea experiences at other places including other Fairmonts and never have been rushed out the door. I give it 2 stars as the food was 5/5 and the atmosphere was 5/5 but if I could rate the services as a negative I would.Do not waste your time and money with Notch8's afternoon tea. There are far better places in the city that value your time and money and dont rush you out the door.
Atmosphere: 5
Food: 5
Service: 1
Will L
Good food and service but so expensive for what it is.
Atmosphere: 3
Food: 5
Service: 5
Rheo Torrecampo
Stopped by to get some drinks and some light food on the weekend.Inside is very nice looking and their bar had a decent display of various spirits.I was glad that they actually served some finger food at the bar which I don't really see too much of anymore at other high end bars.Staff was friendly as well and service was good.Great place to get some cocktails, recommended.
Atmosphere: 4
Food: 4
Service: 4
Luna
Amazing place we celebrated my birthday and everything from food service and atmosphere was great.They just changed the menu and let me tell you it is amazing foie gras is to die for and the char siu sablefish was top notch and we had the best service from Steve , Amaia and GemiaThank you for making my birthday so special ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brioche French Toast, Foie Gras Fried Chicken
Sounik Banerjee
Great service, very good ambience, gourmet food and pastries. Crème brûlée is unforgettable. My wife took me there for my birthday. Great place to celebrate.
The dinner was delicious, the seafood tower 10/10 very fresh. The breakfast was also great, lots of variety in the continental buffet. The hot portion of the breakfast was good but the eggs were very vinegary, to the point they were not enjoyable to eat. The service both times was exceptional.
Atmosphere: 4
Food: 4
Service: 5
Leona Poradkova
We went to Vancouver to celebrate my men's big birthday. We went for our first dinner to Notch since we were staying at Fairmont. The first dinner and service was amazing. Our server was Stella and she took a great care of us. Since our trip was coming to an end, we figured we would finish it where it all started. Big disappointment... We have no clue who our server was because he never introduced himself, he also disappeared throughout the service... we asked for a bill a random server but it never arrived... We went to the hostess desk to pay, they called the other server who we asked for a bill initially, he added few extra $$ to our bill before the tip, we paid it because we didn't want to argue since he was throwing out there some excuses why/how/what...It's disappointing experience, when you pay this price, in the economy like this for a dinner you expect a good if not great service to come with it especially on a special occasion... oh well, lesson learned. Watch out for the $ amount on the machine before you pay your bill, because they squeeze you out for the extra dollar even though if the service wasn't worth it.
Atmosphere: 4
Food: 5
Service: 2
Jillian Robertson
My good friend and I shared the pumpkin trifle and cappuccinos.The trifle was light and fluffy,first-time experience having pumpkin trifle. Wow!The cappuccino was good, a little weak, but good.Our server was a breath of fresh air.,very friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
Arv B
Came here for lunch. The Server was cold, and didn't seem like he wanted to be there. I ordered the buttermilk chicken sandwich and had to send it back as the chicken was 2 chicken wing sized pieces of meat slabbed with sauce. Never have I had any buttermilk chicken sandwich served in such a way. I wish i took a photo. Server tried to justify the sandwich before finally realizing it didn't look correct. They brought out another burger and just put the meat from the first burger in to the second burger and added another chicken wing. I don't think we'll be back. Better options in the city for the price.
This review is about one particular item that should be safe to order considering the place but NO! Here, they made sure their burger comes with NO-Flavor! If there is ever a way to make a freekin BURGER Tasteless, I think Notch8 has 100% found it. It almost felt like they worked hard at making sure this item tasted like nothing! Their Notch8 Classic Burger is so bland its like eating a piece of printer paper with ketchup. At least that's cheaper than $28 of total blandness! Cannot believe in this day and age they still cant even make a good simple tasty burger! Here's a tip for you - Maybe tell your chefs to youtube burger videos some time! On the positive side, the decor and ambience is quite amazing though! I'll give it that!
Atmosphere: 5
Food: 3
Service: 3
This is a late feedback.I and my family went for their brunch buffet last Oct 2023 to celebrate 2 special occasions. Food was really great with the price that you've paid for. There's less choices against other buffet restaurants. That was ok for us. Less problem on what food to eat. Best seller for us was the omelet, steak and fresh salmon. We'll definitely be back. It's worth it.Raluca and Adrian were awesome. They would ensure that we are all good and ask if there's anything that we need. Customer service at it's best. ?
Atmosphere: 5
Food: 5
Service: 5
We have eaten at Notch8 twice now. The food is high quality and very delicious. The staff are super friendly and very accommodating. Since this place is inside the Fairmont Hotel, there is a very luxurious vibe with lots of interesting designs in the room.
Atmosphere: 5
Food: 5
Service: 5
When we pulled up, Thomas was super helpful. When we got to our room on floor seven, I looked out the window to an awesome view. we got the buffet, it was delicious. I ordered the french toast it was the best I ever had. we were helped by Adrian, which is super helpful. Would you come back to Canada just for this place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brioche French Toast, Toast, Brunch Buffet
Dear NOtch8 Management:I am writing to express my disappointment with the quality of food and service during my recent visit to Notch8, my turkey sandwich appeared to have been left in open air for days, with the meat dried and tasting unhealthy. My partner's rib sandwich was overly greasy. Despite raising these issues, the response from our waitress was merely an apology, with no corrective action offered.This experience suggests significant oversight in kitchen and management operations, affecting both food quality and customer satisfaction. I urge you to address these concerns to improve the dining experience and ensure the health standards are met.Thank you for your attention to this matter.
Atmosphere: 3
Food: 1
Service: 2
This review is about the afternoon tea experience:Unfortunately, the afternoon tea was a disappointment as there is a very strict 90 min sitting time. When you are about 20 mins from that 90 min limit, the servers will start throwing boxes at you and constantly remind you that time is almost up. This made the experience very rushed. I had numerous afternoon tea experiences at other places including other Fairmonts and never have been rushed out the door. I give it 2 stars as the food was 5/5 and the atmosphere was 5/5 but if I could rate the services as a negative I would.Do not waste your time and money with Notch8's afternoon tea. There are far better places in the city that value your time and money and dont rush you out the door.
Atmosphere: 5
Food: 5
Service: 1
Good food and service but so expensive for what it is.
Atmosphere: 3
Food: 5
Service: 5
Stopped by to get some drinks and some light food on the weekend.Inside is very nice looking and their bar had a decent display of various spirits.I was glad that they actually served some finger food at the bar which I don't really see too much of anymore at other high end bars.Staff was friendly as well and service was good.Great place to get some cocktails, recommended.
Atmosphere: 4
Food: 4
Service: 4
Amazing place we celebrated my birthday and everything from food service and atmosphere was great.They just changed the menu and let me tell you it is amazing foie gras is to die for and the char siu sablefish was top notch and we had the best service from Steve , Amaia and GemiaThank you for making my birthday so special ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brioche French Toast, Foie Gras Fried Chicken
Great service, very good ambience, gourmet food and pastries. Crème brûlée is unforgettable. My wife took me there for my birthday. Great place to celebrate.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Great ambience and service
Atmosphere: 5
Food: 5
Service: 5
The dinner was delicious, the seafood tower 10/10 very fresh. The breakfast was also great, lots of variety in the continental buffet. The hot portion of the breakfast was good but the eggs were very vinegary, to the point they were not enjoyable to eat. The service both times was exceptional.
Atmosphere: 4
Food: 4
Service: 5
We went to Vancouver to celebrate my men's big birthday. We went for our first dinner to Notch since we were staying at Fairmont. The first dinner and service was amazing. Our server was Stella and she took a great care of us. Since our trip was coming to an end, we figured we would finish it where it all started. Big disappointment... We have no clue who our server was because he never introduced himself, he also disappeared throughout the service... we asked for a bill a random server but it never arrived... We went to the hostess desk to pay, they called the other server who we asked for a bill initially, he added few extra $$ to our bill before the tip, we paid it because we didn't want to argue since he was throwing out there some excuses why/how/what...It's disappointing experience, when you pay this price, in the economy like this for a dinner you expect a good if not great service to come with it especially on a special occasion... oh well, lesson learned. Watch out for the $ amount on the machine before you pay your bill, because they squeeze you out for the extra dollar even though if the service wasn't worth it.
Atmosphere: 4
Food: 5
Service: 2
My good friend and I shared the pumpkin trifle and cappuccinos.The trifle was light and fluffy,first-time experience having pumpkin trifle. Wow!The cappuccino was good, a little weak, but good.Our server was a breath of fresh air.,very friendly and efficient.
Atmosphere: 5
Food: 5
Service: 5
Came here for lunch. The Server was cold, and didn't seem like he wanted to be there. I ordered the buttermilk chicken sandwich and had to send it back as the chicken was 2 chicken wing sized pieces of meat slabbed with sauce. Never have I had any buttermilk chicken sandwich served in such a way. I wish i took a photo. Server tried to justify the sandwich before finally realizing it didn't look correct. They brought out another burger and just put the meat from the first burger in to the second burger and added another chicken wing. I don't think we'll be back. Better options in the city for the price.
Atmosphere: 4
Food: 2
Service: 2