AMAZING DONUTS !!!! We had two delicious vegan donuts from this place. Highly recommend paying them a visit. Awesome service too !
Atmosphere: 5
Food: 5
Service: 5
Kian Costas
I have been to the business. I have also been housed with the owner. I cannot leave a review in good taste after experiencing first hand how she treats her children and employees.Edit: haha keep begging, it's a great look.
Amelia Pollard
Really terrible management, shown especially through the pathetic responses to bad reviews. DO BETTER , don’t tell people to remove RIGHTFUL reviews. Hope this places comes under new management
Atmosphere: 1
Food: 1
Service: 1
Al Larson
Don't eat here she's really nasty and has bad food and hospitality skills
Cait Irwin
Love the creativity of flavours and perfect crumb/texture of the donuts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Box of Donuts
G D
brown butter toffee pecan satisfied my cravings for a sweet fluffy
Atmosphere: 5
Food: 5
Service: 5
Sandra
Empire Donuts are the best donuts in Victoria ..fresh, not too sweet and delicious.
Brenda Baecker
The donus were delicious!
bsstotts
Best donuts on the island!
Atmosphere: 5
Food: 5
Service: 5
ayla scott
Looked everywhere for an old fashion sour cream, found the absolute best one ever here!
First time trying Empire Donuts, and it is so yummy!
Neil A. Mayers
Best donuts in the universe! Friendly staff and wild varieties of donuts - great seasonal features as well
Heather R.
Hello. To whom it may concern regarding customer service. We just visited the Cook Street location to enquire a 3 dozen donut order for my wedding May 4. At first, staff was friendly; however, a lady came out and passive aggressively told us to order later saying "we don't entertain orders this early for May, come back in February."We explained we're from out of town and just wanted to see what the process was to make an order for an event. The lady then asked the date, to which we said May 4th and wanted to order the special Star Wars donuts. She just dismissed it altogether. No, you can't pre-order...it's the busiest day. Okay - no means no. But we walked out feeling completely dismissed. Zero empathy.It's too bad. We loved supporting your business.The headline here - saying no to a customer is fine, but do it with kindness and empathy.Feeling dismissed, especially for a special occasion, is just disappointing for a wonderful small business.Thanks.
Heather R
Hello. To whom it may concern regarding customer service. We just visited the Cook Street location to enquire a 3 dozen donut order for my wedding May 4. At first, staff was friendly; however, a lady came out and passive aggressively told us to order later saying “we don’t entertain orders this early for May, come back in February.” We explained we’re from out of town and just wanted to see what the process was to make an order for an event. The lady then asked the date, to which we said May 4th and wanted to order the special Star Wars donuts. She just dismissed it altogether. No, you can’t pre-order…it’s the busiest day. Okay - no means no. But we walked out feeling completely dismissed. Zero empathy. It’s too bad. We loved supporting your business. The headline here - saying no to a customer is fine, but do it with kindness and empathy. Feeling dismissed, especially for a special occasion, is just disappointing for a wonderful small business. Thanks.
POV 360
Best craft donuts in Victoria B.C. Super soft, fluffy, and sweet. The donuts are also huge! I normally have to share one or cut in half and save for later. Empire Donuts are yummy! Amy is always friendly too!
AMAZING DONUTS !!!! We had two delicious vegan donuts from this place. Highly recommend paying them a visit. Awesome service too !
Atmosphere: 5
Food: 5
Service: 5
I have been to the business. I have also been housed with the owner. I cannot leave a review in good taste after experiencing first hand how she treats her children and employees.Edit: haha keep begging, it's a great look.
Really terrible management, shown especially through the pathetic responses to bad reviews. DO BETTER , don’t tell people to remove RIGHTFUL reviews. Hope this places comes under new management
Atmosphere: 1
Food: 1
Service: 1
Don't eat here she's really nasty and has bad food and hospitality skills
Love the creativity of flavours and perfect crumb/texture of the donuts!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Box of Donuts
brown butter toffee pecan satisfied my cravings for a sweet fluffy
Atmosphere: 5
Food: 5
Service: 5
Empire Donuts are the best donuts in Victoria ..fresh, not too sweet and delicious.
The donus were delicious!
Best donuts on the island!
Atmosphere: 5
Food: 5
Service: 5
Looked everywhere for an old fashion sour cream, found the absolute best one ever here!
Restaurantji Recommends
First time trying Empire Donuts, and it is so yummy!
Best donuts in the universe! Friendly staff and wild varieties of donuts - great seasonal features as well
Hello. To whom it may concern regarding customer service. We just visited the Cook Street location to enquire a 3 dozen donut order for my wedding May 4. At first, staff was friendly; however, a lady came out and passive aggressively told us to order later saying "we don't entertain orders this early for May, come back in February."We explained we're from out of town and just wanted to see what the process was to make an order for an event. The lady then asked the date, to which we said May 4th and wanted to order the special Star Wars donuts. She just dismissed it altogether. No, you can't pre-order...it's the busiest day. Okay - no means no. But we walked out feeling completely dismissed. Zero empathy.It's too bad. We loved supporting your business.The headline here - saying no to a customer is fine, but do it with kindness and empathy.Feeling dismissed, especially for a special occasion, is just disappointing for a wonderful small business.Thanks.
Hello. To whom it may concern regarding customer service. We just visited the Cook Street location to enquire a 3 dozen donut order for my wedding May 4. At first, staff was friendly; however, a lady came out and passive aggressively told us to order later saying “we don’t entertain orders this early for May, come back in February.” We explained we’re from out of town and just wanted to see what the process was to make an order for an event. The lady then asked the date, to which we said May 4th and wanted to order the special Star Wars donuts. She just dismissed it altogether. No, you can’t pre-order…it’s the busiest day. Okay - no means no. But we walked out feeling completely dismissed. Zero empathy. It’s too bad. We loved supporting your business. The headline here - saying no to a customer is fine, but do it with kindness and empathy. Feeling dismissed, especially for a special occasion, is just disappointing for a wonderful small business. Thanks.
Best craft donuts in Victoria B.C. Super soft, fluffy, and sweet. The donuts are also huge! I normally have to share one or cut in half and save for later. Empire Donuts are yummy! Amy is always friendly too!