Tim Hortons

31 Helmcken Rd #150, Victoria
(778) 265-5657

Recent Reviews

dennis ramirez katrandzhieva

they take so long

Mike Bee

Don’t want it often but when I do, getting some of that Timmies chilli. But wait, you might ask, why are you giving them a poor review? I’ll tell you why.Been here multiple times and they never have chilli. You might also ask, why do you go back? Well, it’s because it’s a Tim Hortons, how could they not have chilli? Like grab a brick out of the freezer and slap it on low heat in your weird crockpot and call it a day. Heck, you could even toss in another brick of that frozen bean and meat smash up when it gets a bit low.Seriously, no chilli. Came for the chilli and left with both the disappointment and unhappy stomach.

Atmosphere: 2

Food: 2

Service: 1

Ma Ong

They have improved a lot from when I last rated them. I personally think it is the people working now. There are some very nice and genuine staff who actually remember how their customers like their order. I like the diversity in the store. Our favorite is the afternoon crew (the ones who fulfills our orders between 245pm and 330pm.

Atmosphere: 4

Food: 4

Service: 5

eldar talipov

OMG,costumerservice...I'm understanding that you guys busy but you have to provide better service,today I was waiting 25 minutes my small order and didn't get it and have to ask money back because you guys forgot about my order, no more....

Food: 2

Service: 1

Ghada m

On January 18 at 7:45 am, I placed a phone order for a dozen donuts for my workplace. However, my colleagues discovered that the donuts had mold inside the dough They threw it away after I spent $19. I went to Tim to explain, but one worker said the manager will call me. However, the manager didn't call.I want a

Food: 1

Tim Steve

The food and drink where always great and I love there seat there hard but

Atmosphere: 5

Food: 5

Service: 5

Ramnik Singh

I found a hair in my Double Chocolate Donut. They need to work on the hygiene while preparing food.

Food: 1

Irma Celeste Cervantes

The coffee is delicious, the service was friendly, they understood well what I

Atmosphere: 4

Food: 5

Service: 5

Sean Oliver

Time hortins is usually a go-to for a wrap or coffee, and they don't disappoint.

Atmosphere: 5

Food: 5

Service: 5

Laura Patts

Just stopped at Tim Hortons to kill some time and had a great experience. JM served me and my daughter. He was so friendly and welcoming. ⭐️⭐️⭐️⭐️

Atmosphere: 5

Food: 5

Service: 5

Jannel Chantel

Should teach your staff if someone slips and falls on your dirty floors not to laugh at them, no help was given staff just shrugged it off.

Atmosphere: 1

Service: 1

Mary Harry

Sandwich was made sloppy and uncooked .... service is slow they're not cleaning properly... there was a drink spilled under my chair and I fell staff just laughed at me

Cathie Blanchard

Timmy's menu is the best! I lowered my rating for service merely because the app is so slow. Might be my phone, but I don't have the problem with other apps. Service once the order was placed was impeccable. Pre-ordering is a great idea, but it shouldn't take 1/2 an hour to work through it while on the go.

Atmosphere: 5

Food: 5

Service: 3

K G

Go ahead and skip this location, just drive to the next one (or better yet, just go somewhere else).Every time I go in here they are out of at least one thing that I am hoping to order.Today I went in and not only did they have no sandwich buns, but the bagel I ordered was so tough I couldn’t even chew it. It was also crunchy, not in a tasty toasted way, but in a sitting here for a week and stale as hell kind of way.Just gross!

Atmosphere: 1

Food: 1

Service: 1

Clayton

Ask for a dark roast in the drive through and they'll hand you one that isn't. Everytime.

Atmosphere: 3

Food: 2

Service: 5

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