They got us our food had a hard time listening to what order was overall bad experience. After when asking for condiments took several minutes to even acknowledge after asking multiple times and could see several workers not doing anything.
Atmosphere: 1
Food: 2
Service: 1
chowdhury rasim
This was a terrible experience.I ordered my food online from this place. They told me the dinner wasn't ready when I got there at 6:35 p.m., even though it was supposed to be delivered at 6:30 p.m. In response to my inquiry about the delay, they assured me that the chicken would be crispy and offered me the option to cancel if I preferred. I'm curious about the difference between the several kinds of customer service that KFC offered and why their staff advised against canceling the purchase. The food I ordered to be picked up at 6:30 was actually delivered to me at 7:12 pm. Depressing level of service.Parking: good
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Fried Chicken
Sergio Rincon Franco
The worst service, I placed my order online, I arrived to pick it up 25 minutes later, I waited 25 more minutes in the store and then they told me that I had to wait 10 more minutes and it is not the first month that has happened to me, I do not recommend this place at all unless you want wait for your food for almost an hour ??????????
Atmosphere: 1
Service: 1
Miguel Vega
Chicken all ways good at
Atmosphere: 5
Food: 5
Service: 5
Daniel Song
Fraud advertisement has made me waste my time and front two cashier seems like they are acting as king. First time , Mercedy told me it is okay to receive my $20.49 coupon which is 10pc mix chickens but as soon as they find out they are ran out of crispy chicken. They refuse to accept my coupon so I ask them the reason but this location is not accepting this 10pc coupon thing. VERY BAD !!!!!
Atmosphere: 1
Food: 1
Service: 1
Tatiana Fernandez
They always ignore the customer inside of the restaurantI ordered 3 pieces meal I told 3 times I wanted only things and they give meLegs how hard to the right order.Change management because is always the sameBad service
Recommended dishes: Fried Chicken
Uriela Marie
Manager talks poorly to employees and about them. Not professional at all. Team Members should report her teach her a lesson about speaking bad about someone else but wanting others to respect you. Need new management.Full time employeesI'm noticing lazy people are back and the full time employees are there for like 2 - 3 hours the ones who want to workContact Department of laborsLet them know management and corporate have repeatedly reduced your hours and you are a full time employee.They will file the claim and send multiple people to investigate the matter. Yes, multiple, you want your rights and your hours and money.I've filed a report for you guys already and have messaged corporate good luck to everyone employed here. Change the management and change the people who bosses her aroundThey are the problem.Parking: Adelanto 395
Horrible experience every single time. Horrible wait. Listen to your feedback!!!!
Janitorial Ninjas
The food is amazing can't deny that, but from observing each time I've entered the store I notice the there is one person rushing all the employees telling them to pick up the pace as she stands there walking back and forth with nothing in hand getting frustrated because her team isn't moving as fast as she wants them to, but it was 1 person on the line and someone else making food so they could have food. It's unfair for the employees and if that's the manager I feel bad for the management here because that's not a team.Work with doordash so, I am constantly in and out this store I get my business from here the most. There are 2 people who stand out to me the most. I see them working hard everytime regardless of the pressure they are put under. Props to them for doing this game, but notice it be so busy they haven't sat down, catch their breath. I spoke with a different employee one day to ask if they get breaks. He responded with "Whenever his manager is there and the store is super busy they can have a team and not be short staffed he would still have to wait because he's the best packer. Get those people out of there and you can go on break after and that's if the rush stops"That's saddening to hear.I recommend to every employee whose going through this to contact Department of Labor and file a complaintThey will do an investigation, but if enough of you complain that manager will be fired the same day of filing the complaint.The employees don't look happy here. That's something District Manager should look into.Always new people but same 3 people who haven't leftIt's clear nobody can stand either the job or the managementneeds to be looked intoParking: Check into the management at that store
Atmosphere: 1
Food: 4
Service: 1
Carlos Del Real
Great service, and great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Erika marquez
You have to wait a long time to pick up your food, you can't eat in the restaurant because they never have utensilsor sauce and when you order through the drive thru it's even worse and something is always missing. Terrible
Atmosphere: 1
Food: 1
Service: 1
Richard Evink
Went through drive-through and had to go inside to get my order. The manager said they were short handed.
They got us our food had a hard time listening to what order was overall bad experience. After when asking for condiments took several minutes to even acknowledge after asking multiple times and could see several workers not doing anything.
Atmosphere: 1
Food: 2
Service: 1
This was a terrible experience.I ordered my food online from this place. They told me the dinner wasn't ready when I got there at 6:35 p.m., even though it was supposed to be delivered at 6:30 p.m. In response to my inquiry about the delay, they assured me that the chicken would be crispy and offered me the option to cancel if I preferred. I'm curious about the difference between the several kinds of customer service that KFC offered and why their staff advised against canceling the purchase. The food I ordered to be picked up at 6:30 was actually delivered to me at 7:12 pm. Depressing level of service.Parking: good
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Fried Chicken
The worst service, I placed my order online, I arrived to pick it up 25 minutes later, I waited 25 more minutes in the store and then they told me that I had to wait 10 more minutes and it is not the first month that has happened to me, I do not recommend this place at all unless you want wait for your food for almost an hour ??????????
Atmosphere: 1
Service: 1
Chicken all ways good at
Atmosphere: 5
Food: 5
Service: 5
Fraud advertisement has made me waste my time and front two cashier seems like they are acting as king. First time , Mercedy told me it is okay to receive my $20.49 coupon which is 10pc mix chickens but as soon as they find out they are ran out of crispy chicken. They refuse to accept my coupon so I ask them the reason but this location is not accepting this 10pc coupon thing. VERY BAD !!!!!
Atmosphere: 1
Food: 1
Service: 1
They always ignore the customer inside of the restaurantI ordered 3 pieces meal I told 3 times I wanted only things and they give meLegs how hard to the right order.Change management because is always the sameBad service
Recommended dishes: Fried Chicken
Manager talks poorly to employees and about them. Not professional at all. Team Members should report her teach her a lesson about speaking bad about someone else but wanting others to respect you. Need new management.Full time employeesI'm noticing lazy people are back and the full time employees are there for like 2 - 3 hours the ones who want to workContact Department of laborsLet them know management and corporate have repeatedly reduced your hours and you are a full time employee.They will file the claim and send multiple people to investigate the matter. Yes, multiple, you want your rights and your hours and money.I've filed a report for you guys already and have messaged corporate good luck to everyone employed here. Change the management and change the people who bosses her aroundThey are the problem.Parking: Adelanto 395
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: 6 Biscuits, KFC Spicy Chicken Sandwich, Fried Chicken
Too close. Staff laughing and joking around no chicken ready ever. The drive thru line was not
Atmosphere: 3
Food: 3
Service: 1
Staff were cheerful and
Atmosphere: 5
Food: 5
Service: 5
Great food and even better service!Wheelchair accessibility: Made accessing this location a breeze.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Restaurantji Recommends
Horrible experience every single time. Horrible wait. Listen to your feedback!!!!
The food is amazing can't deny that, but from observing each time I've entered the store I notice the there is one person rushing all the employees telling them to pick up the pace as she stands there walking back and forth with nothing in hand getting frustrated because her team isn't moving as fast as she wants them to, but it was 1 person on the line and someone else making food so they could have food. It's unfair for the employees and if that's the manager I feel bad for the management here because that's not a team.Work with doordash so, I am constantly in and out this store I get my business from here the most. There are 2 people who stand out to me the most. I see them working hard everytime regardless of the pressure they are put under. Props to them for doing this game, but notice it be so busy they haven't sat down, catch their breath. I spoke with a different employee one day to ask if they get breaks. He responded with "Whenever his manager is there and the store is super busy they can have a team and not be short staffed he would still have to wait because he's the best packer. Get those people out of there and you can go on break after and that's if the rush stops"That's saddening to hear.I recommend to every employee whose going through this to contact Department of Labor and file a complaintThey will do an investigation, but if enough of you complain that manager will be fired the same day of filing the complaint.The employees don't look happy here. That's something District Manager should look into.Always new people but same 3 people who haven't leftIt's clear nobody can stand either the job or the managementneeds to be looked intoParking: Check into the management at that store
Atmosphere: 1
Food: 4
Service: 1
Great service, and great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
You have to wait a long time to pick up your food, you can't eat in the restaurant because they never have utensilsor sauce and when you order through the drive thru it's even worse and something is always missing. Terrible
Atmosphere: 1
Food: 1
Service: 1
Went through drive-through and had to go inside to get my order. The manager said they were short handed.
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: KFC Spicy Chicken Sandwich, Fried Chicken