I tried The Habit Burger Grill for the first time. I got their signature CHARBURGER, which came loaded with caramelized onions, crisp lettuce, fresh tomato, pickles, mayo, and cheese. It was delicious, to say the least. The onion rings and sweet potato fries were excellent too. While the food was top-notch, I did notice that the cleanliness of the place could use a little boost. The table was a tad sticky, which was a bit off-putting.
Alice H.
I tried The Habit Burger Grill for the first time. I got their signature CHARBURGER, which came loaded with caramelized onions, crisp lettuce, fresh tomato, pickles, mayo, and cheese. It was delicious, to say the least. The onion rings and sweet potato fries were excellent too. While the food was top-notch, I did notice that the cleanliness of the place could use a little boost. The table was a tad sticky, which was a bit off-putting.
Kelly K
Very rude customer service from the two ladies at the cash register area today. I've been here at the Albany location once before and there was a friendly, helpful, knowledgeable guy who took my order and answered my questions about ingredients, particularly since there are certain ingredients I cannot have. He even gave extra info I didn't know to ask about, which I really appreciated.Not so with the rude ladies today. When a customer finished ordering from a live human at the register, I asked the lady at the register what the difference is between the veggie burger and Impossible burger. She said nothing at all, as if she didn't even comprehend the question. Another lady said one is "fake meat" and the other is "made from vegetables." That made no sense since they are both plant-based. She had a rude look on her face from the get-go, like she didn't want to be bothered with a question, then she just turned her back to me. I said there's a large price difference, so is there any other difference, and when she turned around, she gave me a rude look again. I said she doesn't have to be rude. Then she said there are different toppings, followed by giving me this big fake smile with a sarcastic look. I was taken aback and said again she doesn't have to be rude. She said she's not going to take my order and to order from the machine. This is despite the previous customer ordering from the cashier who was still standing there. Then the rude lady said they're closing, despite there being 15 minutes left before they close. Then the one who never speaks left the cash register. I never got a real answer and was left there without anyone taking an order, despite many staff being there.The Albany spot needs to get consistent in hiring knowledgeable and friendly staff, because the difference between my first time there and today were like night and day. This is especially true for people wjo may be new to the going to the chain, who have food allergies or dietary requirements such that they need to know basic ingredients. I do not recommend the Albany location. I've been to another Habit in another city that had friendly, knowledgeable staff, so the chain itself seems fine. The food was good when I ordered before, but I did not even order this time and don't believe they make it a welcoming place for me to want to order there again.
Atmosphere: 2
Food: 3
Service: 1
chris rhodes
Asked for a specific burger, and the order was taken wrong. Didn't know the order was taken wrong as my first time to this place. I'll probably go back, but I'll use the kiosk instead of a person to get what I want.
Atmosphere: 4
Food: 3
Service: 2
Amy L.
Incredibly rude staff at this location. I liked The Habit in a different city where they have friendly and helpful staff. The first lady I asked what's the difference between the veggie burger and Impossible burger said nothing at all. Then another lady answered just saying that one is fake meat and the other has a patty made from vegetables. Right away, she had a rude look and then turned her back to me after that answer. I asked if that's the only difference since there's a large price difference. She again had a rude look like she didn't want to be bothered with a question, and her answer made no sense. Then she wouldn't even take an order and said to order from their machine, despite the previous customer having ordered from a live human. I said she didn't have to be rude, and she said she wasn't going to serve me. What? Apparently, she was having a bad day and decided to take it out on a customer, judging from her rudeness from the get-go. Pass on this one unless they get more friendly and knowledgeable staff who care to answer basic questions.
one8seven alt
Management is not speaking English management is very friendly with employees not helpful when needed management appears to be racist toward African-
The Habit burger is a pretty tasty franchise, but the Albany location has always been sub par in my experiences. Most recently I ordered a Santa Barbara burger on the app, and while the estimated time to be finished was 10 minutes, it only took 5 minutes to be ready as I sat and waited in my car in the Sprouts parking lot. I suspected it wouldn't be as fresh because it was made so quickly, and I was right. The burger was lukewarm, and it was not juicy as it would typically be at other restaurants. As you can see in the photos, burger looks dry and cheese is Barely melted. Looks like they reheated a patty they had sitting pre made. What a shame, as Habit is capable of making good burgers, but this is such a downgrade. The management at this restaurant should be ashamed of themselves. 2/5 because it was presentable, but you can't fool me with a dry lukewarm burger when I've had the delicious fresh version at Havit in Pinole.
MrsFarr G.
Ok. I had no idea how good the grilled chicken sandwich on sourdough was! Yummy!!! It's everything. I always order ahead because it just makes life easier. Food is hot. The Albany location is clean, there's plenty of indoor seating. There's parking available which is a perk. And 2 curbside pick up spots too!
Joseph Calger
dropped in for take out for a walk at nearby beach. quick service and delicious food.
I come here to get their String Bean Fries! It's a healthy change from getting French fries and they're really good! I also love their Mushroom Burgers here too! Yummy! They have lots of flavor and cooked just right! There is plenty of parking and you get your order fast!
Marriah Moore
Food quality is inconsistent... sometimes ok... but sandwich is often soggy, and tonight... the chicken club had pickles on it... its not supposed to. I hate pickles and specifically order things without them or make the request when I order. My dinner was ruined. And it was take away so I'm just SOL for today.
Atmosphere: 1
Food: 1
Service: 1
Dj. Siner
Absolutely disgusting ? ordered the sourdough whatever the hell they call it burger and it tasted like straight up cleaning product like they washed the lettuce with pinesol or something I will definitely NEVER return to any of these places ever again first impression is THIS PLACE IS SICKENING!!! 1st and last time I will ever eat at this place! ???I see your response to my post "owner" and no thank you. I am not interested in playing games with places I go to eat. You had your chance and that is the only one you will get. That was the first and last time I will ever go to any of these places, NEVER AGAIN!!! I only had the one bite of that disgusting burger, spit it out and told your employee about it and thru it in the trash behind the counter! My wife managed to eat about half of her burger and then threw it away as well and then spent the whole next 2 days feeling sick from whatever that was. SO, NO! I am not interested in going to some website to leave another review or get some help from anyone with this company. Keep your $45 or $50 whatever it was that you made off that order and good luck! And now that I think about it I even gave a tip at the kiosk when I made the order how stupid of me. I didn't even talk to anyone at the counter no thank you, no enjoy your meal, no nothing! The more I think about this the more I should have known it was going to be a bad experience!
Atmosphere: 3
Food: 1
Service: 1
Max Iguchi
Good food and nice place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Jen Toal
This is one of our family's favorite burger places.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Onion Rings, Habit Burger
I tried The Habit Burger Grill for the first time. I got their signature CHARBURGER, which came loaded with caramelized onions, crisp lettuce, fresh tomato, pickles, mayo, and cheese. It was delicious, to say the least. The onion rings and sweet potato fries were excellent too. While the food was top-notch, I did notice that the cleanliness of the place could use a little boost. The table was a tad sticky, which was a bit off-putting.
I tried The Habit Burger Grill for the first time. I got their signature CHARBURGER, which came loaded with caramelized onions, crisp lettuce, fresh tomato, pickles, mayo, and cheese. It was delicious, to say the least. The onion rings and sweet potato fries were excellent too. While the food was top-notch, I did notice that the cleanliness of the place could use a little boost. The table was a tad sticky, which was a bit off-putting.
Very rude customer service from the two ladies at the cash register area today. I've been here at the Albany location once before and there was a friendly, helpful, knowledgeable guy who took my order and answered my questions about ingredients, particularly since there are certain ingredients I cannot have. He even gave extra info I didn't know to ask about, which I really appreciated.Not so with the rude ladies today. When a customer finished ordering from a live human at the register, I asked the lady at the register what the difference is between the veggie burger and Impossible burger. She said nothing at all, as if she didn't even comprehend the question. Another lady said one is "fake meat" and the other is "made from vegetables." That made no sense since they are both plant-based. She had a rude look on her face from the get-go, like she didn't want to be bothered with a question, then she just turned her back to me. I said there's a large price difference, so is there any other difference, and when she turned around, she gave me a rude look again. I said she doesn't have to be rude. Then she said there are different toppings, followed by giving me this big fake smile with a sarcastic look. I was taken aback and said again she doesn't have to be rude. She said she's not going to take my order and to order from the machine. This is despite the previous customer ordering from the cashier who was still standing there. Then the rude lady said they're closing, despite there being 15 minutes left before they close. Then the one who never speaks left the cash register. I never got a real answer and was left there without anyone taking an order, despite many staff being there.The Albany spot needs to get consistent in hiring knowledgeable and friendly staff, because the difference between my first time there and today were like night and day. This is especially true for people wjo may be new to the going to the chain, who have food allergies or dietary requirements such that they need to know basic ingredients. I do not recommend the Albany location. I've been to another Habit in another city that had friendly, knowledgeable staff, so the chain itself seems fine. The food was good when I ordered before, but I did not even order this time and don't believe they make it a welcoming place for me to want to order there again.
Atmosphere: 2
Food: 3
Service: 1
Asked for a specific burger, and the order was taken wrong. Didn't know the order was taken wrong as my first time to this place. I'll probably go back, but I'll use the kiosk instead of a person to get what I want.
Atmosphere: 4
Food: 3
Service: 2
Incredibly rude staff at this location. I liked The Habit in a different city where they have friendly and helpful staff. The first lady I asked what's the difference between the veggie burger and Impossible burger said nothing at all. Then another lady answered just saying that one is fake meat and the other has a patty made from vegetables. Right away, she had a rude look and then turned her back to me after that answer. I asked if that's the only difference since there's a large price difference. She again had a rude look like she didn't want to be bothered with a question, and her answer made no sense. Then she wouldn't even take an order and said to order from their machine, despite the previous customer having ordered from a live human. I said she didn't have to be rude, and she said she wasn't going to serve me. What? Apparently, she was having a bad day and decided to take it out on a customer, judging from her rudeness from the get-go. Pass on this one unless they get more friendly and knowledgeable staff who care to answer basic questions.
Management is not speaking English management is very friendly with employees not helpful when needed management appears to be racist toward African-
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Grilled Chicken, Habit Burger, Onion Rings
Love the Santa Barbara burger!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger
The Habit burger is a pretty tasty franchise, but the Albany location has always been sub par in my experiences. Most recently I ordered a Santa Barbara burger on the app, and while the estimated time to be finished was 10 minutes, it only took 5 minutes to be ready as I sat and waited in my car in the Sprouts parking lot. I suspected it wouldn't be as fresh because it was made so quickly, and I was right. The burger was lukewarm, and it was not juicy as it would typically be at other restaurants. As you can see in the photos, burger looks dry and cheese is Barely melted. Looks like they reheated a patty they had sitting pre made. What a shame, as Habit is capable of making good burgers, but this is such a downgrade. The management at this restaurant should be ashamed of themselves. 2/5 because it was presentable, but you can't fool me with a dry lukewarm burger when I've had the delicious fresh version at Havit in Pinole.
Ok. I had no idea how good the grilled chicken sandwich on sourdough was! Yummy!!! It's everything. I always order ahead because it just makes life easier. Food is hot. The Albany location is clean, there's plenty of indoor seating. There's parking available which is a perk. And 2 curbside pick up spots too!
dropped in for take out for a walk at nearby beach. quick service and delicious food.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I come here to get their String Bean Fries! It's a healthy change from getting French fries and they're really good! I also love their Mushroom Burgers here too! Yummy! They have lots of flavor and cooked just right! There is plenty of parking and you get your order fast!
Food quality is inconsistent... sometimes ok... but sandwich is often soggy, and tonight... the chicken club had pickles on it... its not supposed to. I hate pickles and specifically order things without them or make the request when I order. My dinner was ruined. And it was take away so I'm just SOL for today.
Atmosphere: 1
Food: 1
Service: 1
Absolutely disgusting ? ordered the sourdough whatever the hell they call it burger and it tasted like straight up cleaning product like they washed the lettuce with pinesol or something I will definitely NEVER return to any of these places ever again first impression is THIS PLACE IS SICKENING!!! 1st and last time I will ever eat at this place! ???I see your response to my post "owner" and no thank you. I am not interested in playing games with places I go to eat. You had your chance and that is the only one you will get. That was the first and last time I will ever go to any of these places, NEVER AGAIN!!! I only had the one bite of that disgusting burger, spit it out and told your employee about it and thru it in the trash behind the counter! My wife managed to eat about half of her burger and then threw it away as well and then spent the whole next 2 days feeling sick from whatever that was. SO, NO! I am not interested in going to some website to leave another review or get some help from anyone with this company. Keep your $45 or $50 whatever it was that you made off that order and good luck! And now that I think about it I even gave a tip at the kiosk when I made the order how stupid of me. I didn't even talk to anyone at the counter no thank you, no enjoy your meal, no nothing! The more I think about this the more I should have known it was going to be a bad experience!
Atmosphere: 3
Food: 1
Service: 1
Good food and nice place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
This is one of our family's favorite burger places.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Onion Rings, Habit Burger