El Pollo Loco

110 W Ball Rd, Anaheim
(714) 776-7195

Recent Reviews

Yeimy Cardenas

Recommended!!

Hugo Rico

Juanita is good person, she gives good customer service and always smiling, thank you for evoVegetarian options: They have a lot optionParking: That’s ok always find itKid-friendliness: Nice person

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salsas, Avocado, Chips, Chicken Avocado, Salad, Guacamole

Daniela Obando

Delicious tasty food ! I really enjoyed the food, experience and Atmosphere! The staff who took my order ,Juanita was very kind and professional! She made my experience amazing ! Thank you

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad

Odalis Vazquez

I went to this location this morning.Really good customer service.My chicken was really juiceI really recommend this place

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 4pc Half Chicken Meal

maria ramirez

Elizabeth was very kind.What I liked the most was how quickly they were delivering the orders.And my chicken exactly the way I like it

Atmosphere: 5

Food: 5

Service: 5

Jazz

Very small portion size for “double” shrimp paid almost $15 I expected to get more than 8 pieces of shrimp

Atmosphere: 4

Food: 3

Service: 4

Cynthia Contreras

Great customer service! I ordered a tostada salad, and a combo box absolutely love it !!

Atmosphere: 5

Food: 5

Service: 5

Sophia Laurane

Great service!

Atmosphere: 5

Food: 5

Service: 5

Sandy G

On vacation had to get our chicken fix it was so amazing I definitely would come back everyone at this location was super friendly our food cone out quick and hot

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salsas

Alba

This place has terrible service, I was in line and one of the employees walked in front of me to order, when I told her it was my turn she looked at me with an attitude then she left and the cashier looked at what happened and started to serve me in a very bad way that is a lack of respect that a client is trained and they stand in front to order it is fine that they are employees but the client comes first

Atmosphere: 1

Food: 2

Service: 1

L High

The staff helped me pick a gluten-free option from the menu. The food is high quality. The restaurant is in a less touristy part of town, and there were a couple of homeless people taking naps on the lawn outside the restaurant. The staff made up for the less than ideal location of the restaurant.Dietary restrictions: Gluten-free options available (Check on their website for options)

Atmosphere: 3

Food: 5

Service: 5

antonio orozco

Carla the manager of this pollo loco was very attentive of me and helped me with my order. They were all very friendly and served me with a smile food was also very delicious. Will be coming back again.

Atmosphere: 5

Food: 5

Service: 5

Johan Ibarra

Fresh food. Good service and what I liked most was how quickly they delivered my order.

Atmosphere: 5

Food: 5

Service: 5

Amal Abdelhadi

Very clean place and tasty food, very good customer service too, Carla and Jaunita are the best, they were very helpful with my catering order, extremely recommend this restaurant.

Shay

03/06/20241:00pmCarla helped me via drive- thru. Her customer service was on point from the beginning of my service to the end! Great customer service at Lunchtime is perfect and well appreciated.I did spread their news to my employees so they can choose this location at lunchtime as well.Thanks A lot Carla for your Great Customer Service!!!!

Atmosphere: 5

Food: 5

Service: 5

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