I attempted to place my order in the drive thru but their speaker system is absolutely horrible! I gave up because I couldn’t hear them and they couldn’t hear me. So I proceeded to the window to place my order. I stopped at the first window and noticed a large unhappy woman at the window doing something but never acknowledged me or signaled to me that she could help me so I went to the next window. When I stopped there I was told by the an employee that she could t take my order then I was told the unhappy woman at the first window was the manager. So when she came to the window, I explained that I couldn’t hear them and they couldn’t hear me. When I stopped at the window you never even acknowledged me so I pulled up to this window. She told me she was aware of the speaker system being bad but she was helping the person behind me 1st and I would have to get back in line. I said I only want two burgers and she just looked at me. So I said well I’m not getting back in line, I’m here.She said I can just call the cops! She slammed the window shut and did just that... As a manager you would think she would have the skills to resolve a simple situation. I came to spend money, not to be treated like dirt. This person lacked any customer service or respect for the customer. I don’t this she’s had any training. Law enforcement have actual crimes to prevent. There was no crime but I’m pretty sure she dialed 911 because I waited for about 5min. Then when I left I got pulled over. I’ve never been disrespected more by an establishment.This is a franchise store by the way so no corporate oversight. They’re free to do as they please and free from ever seeing another dollar from me 1st time here and last. So beware!
Service: 1
Dari Aguilar
The guy taking our order was great, professional, friendly. The other guy giving the food in the 2nd window was too. He politely told us our onion rings were fresh out of the fryer. When we got home the onion rings were warm but ok but the rest of our entire order was wet . As in watery. I don't even want to know how that could have happened.
Food: 1
Service: 1
Allan Calvert
Being remodeled. They are now having specials and the prices are good. McDonald’s has competition again. I’m going back. Friendly staff and clean place to eat !
Atmosphere: 5
Food: 5
Service: 5
laura garcia
Crew is welcoming, will definitely come back. My food was fresh and hot just the way I like it.Kid-friendliness: Big play placeWheelchair accessibility: Very convenient right at front of building
Last Monday on 2//19/2024 I stopped by Burger kink to get a special duo, Jr whopper for five so I went to the drive-through so the wind was blowing pretty hard first window I paid my bill. I drove up to second window. I didn’t notice, but maybe didn’t see that there was a part of a 2 x 4 and had fallen off the wall where they have nailed the plastic to the wall because they’re doing remodeling a reconstruction on the building and fallen off the building and was in the drive-through as I pulled out my back tire caught. It had a nail, and it was clearly inside sidewall of my tire, causing me a flat no big deal, except for no one came out no one offered any help. No one even went to look to see why the board was there or what happened people were rude and caused me a great grief I do like to Burger King for the most part. I’ve always had great service good food today. I guess they were asleep at the wheel. Typical Monday thing or maybe the contractor that remodeling the place doesn’t care.
Atmosphere: 1
Heiress Williams
? Juicy burger, soggy bun! ??️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets
jamie evans
We had the pleasure of meeting the manager at the drive through. She was lovely and very informative . She really cared about her customers and store. The associate that handed us our order however was too busy chewing gum to hardly acknowledge us or speak to answer a question. The manager and food were great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Cheeseburger, French Fries, Hamburger
Ella Russell
Why have a playland if it’s been closed for years???
You know I forget about this place sometimes but the food is actually pretty good for drive-thru and they always have some kind of deal which truly is a good deal. They usually do your orders correctly and services pretty fast. My only real complaint is that their hamburger buns are kind of on the credit side and they don't taste as good as some of the other fast food places and they also fall apart really easy which makes eating a larger Burger a challenge however they have a really good toppings on their burgers such as crispy onions and crispy lettuce and their tomatoes are usually nice and fresh and they do seem to take care putting their burgers together in their other sandwiches they're not just thrown randomly and a rapper like some of the other places and usually their french fries and onion rings are hot which is nice.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Toast Sticks, Grilled Chicken Sandwich, Chicken Fries, Whopper Jr, Bacon King, 2 Original Chicken Sandwiches and Two Sides Fries and Onion Rings
Paul Smith
This burger king is one of the best the other one one Hesperia Road stinks very very poor service food tasted old the same with the iced tea.
Atmosphere: 5
Food: 5
Service: 5
Jessica Marfia
This Burger King location is aweful. The last two visits the patty was rock hard/dry and bun was stale. I won't be back.
Atmosphere: 4
Food: 1
Service: 4
Jessica Rodriguez
The atmosphere is not a five, but I won't reduce their rating because the service is always excellent and the food is always fresh, hot, and consistent with my expectations of BK. Great hidden ?
Atmosphere: 5
Food: 5
Service: 5
Emisis
Food was good but served super slow. Restaurant was dirty and extremely outdated. This place definitely needs an updated facelift and more staff.
I attempted to place my order in the drive thru but their speaker system is absolutely horrible! I gave up because I couldn’t hear them and they couldn’t hear me. So I proceeded to the window to place my order. I stopped at the first window and noticed a large unhappy woman at the window doing something but never acknowledged me or signaled to me that she could help me so I went to the next window. When I stopped there I was told by the an employee that she could t take my order then I was told the unhappy woman at the first window was the manager. So when she came to the window, I explained that I couldn’t hear them and they couldn’t hear me. When I stopped at the window you never even acknowledged me so I pulled up to this window. She told me she was aware of the speaker system being bad but she was helping the person behind me 1st and I would have to get back in line. I said I only want two burgers and she just looked at me. So I said well I’m not getting back in line, I’m here.She said I can just call the cops! She slammed the window shut and did just that... As a manager you would think she would have the skills to resolve a simple situation. I came to spend money, not to be treated like dirt. This person lacked any customer service or respect for the customer. I don’t this she’s had any training. Law enforcement have actual crimes to prevent. There was no crime but I’m pretty sure she dialed 911 because I waited for about 5min. Then when I left I got pulled over. I’ve never been disrespected more by an establishment.This is a franchise store by the way so no corporate oversight. They’re free to do as they please and free from ever seeing another dollar from me 1st time here and last. So beware!
Service: 1
The guy taking our order was great, professional, friendly. The other guy giving the food in the 2nd window was too. He politely told us our onion rings were fresh out of the fryer. When we got home the onion rings were warm but ok but the rest of our entire order was wet . As in watery. I don't even want to know how that could have happened.
Food: 1
Service: 1
Being remodeled. They are now having specials and the prices are good. McDonald’s has competition again. I’m going back. Friendly staff and clean place to eat !
Atmosphere: 5
Food: 5
Service: 5
Crew is welcoming, will definitely come back. My food was fresh and hot just the way I like it.Kid-friendliness: Big play placeWheelchair accessibility: Very convenient right at front of building
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon King, Impossible Whopper
The food was very greasy and
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: French Fries
Last Monday on 2//19/2024 I stopped by Burger kink to get a special duo, Jr whopper for five so I went to the drive-through so the wind was blowing pretty hard first window I paid my bill. I drove up to second window. I didn’t notice, but maybe didn’t see that there was a part of a 2 x 4 and had fallen off the wall where they have nailed the plastic to the wall because they’re doing remodeling a reconstruction on the building and fallen off the building and was in the drive-through as I pulled out my back tire caught. It had a nail, and it was clearly inside sidewall of my tire, causing me a flat no big deal, except for no one came out no one offered any help. No one even went to look to see why the board was there or what happened people were rude and caused me a great grief I do like to Burger King for the most part. I’ve always had great service good food today. I guess they were asleep at the wheel. Typical Monday thing or maybe the contractor that remodeling the place doesn’t care.
Atmosphere: 1
? Juicy burger, soggy bun! ??️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets
We had the pleasure of meeting the manager at the drive through. She was lovely and very informative . She really cared about her customers and store. The associate that handed us our order however was too busy chewing gum to hardly acknowledge us or speak to answer a question. The manager and food were great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets, Cheeseburger, French Fries, Hamburger
Why have a playland if it’s been closed for years???
Atmosphere: 1
Food: 1
Service: 1
Fast and friendly warm welcome ad
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
You know I forget about this place sometimes but the food is actually pretty good for drive-thru and they always have some kind of deal which truly is a good deal. They usually do your orders correctly and services pretty fast. My only real complaint is that their hamburger buns are kind of on the credit side and they don't taste as good as some of the other fast food places and they also fall apart really easy which makes eating a larger Burger a challenge however they have a really good toppings on their burgers such as crispy onions and crispy lettuce and their tomatoes are usually nice and fresh and they do seem to take care putting their burgers together in their other sandwiches they're not just thrown randomly and a rapper like some of the other places and usually their french fries and onion rings are hot which is nice.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Toast Sticks, Grilled Chicken Sandwich, Chicken Fries, Whopper Jr, Bacon King, 2 Original Chicken Sandwiches and Two Sides Fries and Onion Rings
This burger king is one of the best the other one one Hesperia Road stinks very very poor service food tasted old the same with the iced tea.
Atmosphere: 5
Food: 5
Service: 5
This Burger King location is aweful. The last two visits the patty was rock hard/dry and bun was stale. I won't be back.
Atmosphere: 4
Food: 1
Service: 4
The atmosphere is not a five, but I won't reduce their rating because the service is always excellent and the food is always fresh, hot, and consistent with my expectations of BK. Great hidden ?
Atmosphere: 5
Food: 5
Service: 5
Food was good but served super slow. Restaurant was dirty and extremely outdated. This place definitely needs an updated facelift and more staff.
Atmosphere: 2
Food: 4
Service: 3