The candies are good! No complaints. However, the girl behind the counter has the worst attitude ever! Shes a bit overweight & fair skin, shouldve asked for her name bur she is Just overall bitchy, rude & not nice at all. She was annoyed with any questions or when i asked her to repeat the balance, she was annoyed at that too. She's probably miserable working there & probably doesnt love her job but come on, such bad customer service. She makes me not wanting to shop there anymore. I think there are 2 girls working there because I went on another day & this girl was nicer! Anyways beware when you go here!
Ann T.
Aside from the Sugarfina that has its small nook near Nordstrom at the Brea Mall, this is the next closest Sugarfina to me. It definitely is a bigger space. I have a friend who loves their gummies, so I got a gift for her from here. Everything is nicely packaged and the customer service was helpful. If you love their higher quality candies, they do have a membership program too. I wish they did samples like the Brea Mall location, though I'm not sure if that's because of the location or something that's ceased since COVID. Solid if you're looking for a gift for someone who loves their candy.
Denim W.
Cute interior decorations. Staff here is super sweet! They gave me sample candies for free and invited me to try different flavors. Pretty awesome service. This is newly opened, so not very busy. The package is pretty cute. I personally like the chewy candy than the hard chocolate they sell. But it's a good spot for candy gift shopping. Kids will like it.
gboyeh
I should’ve checked the latest comment (7 months from now) before went in.The salesperson greeted me with a yawn.Yawned at me while selecting.One last yawn while checkout.Somehow proved being @Sugarfina is one relaxing thing to do. Agree anyone?Asked the female staff for samples or testers, she just shakes her head without a word. Guess she didn’t want to break the silence or I should’ve been a regular before first time go in. My bad.After checkout, taking a little nap came to my mind. Of course yawning while thought about it. Time to go home. What a great afternoon purchase.Don’t miss Sugarfina @Santa Anita.What a gem(yawn).
Carrie K.
This location switched out the candies in their rainbow box. Online it was supposed to have rainbow strips, gummy bears and gummy butterflies. They swapped them out for the vegan purées from the beach box which are pretty gross. I didn't get the rainbow box but I didn't realize what they had done until I came home and checked. This is pretty unethical and I am shocked!!!
Sheena Conjurado
I feel like the lady who works there is not happy.
Alvin L.
I went in Sunday afternoon. Terrible customer service... i wish i didn't have to buy any candy.
MG Y
When I asked the salesperson about the price, some of her behaviors and tone of voice made me feel that she didn't want to talk or be disturbed. I see her like she doesn't want to do anything 。 So I don't want to buy from someone with bad service here. Go to the second floor to buy Lady M candies. better!
linlin yu
When I asked the salesperson about the price, some of her behaviors and tone of voice made me feel that she didn't want to talk or be disturbed. I see her like she doesn't want to do anything 。 So I don't want to buy from someone with bad service here. Go to the second floor to buy Lady M candies. better!
Michelle C.
Cute candies!! They have a wide selection of candies that you can choose and buy from! The active worker named Veronica is a really great person for helping me choosing the best candies! The prices for their candies are reasonable too. I definitely will come back for buying more of their different kinds of candies soon because they are very cute. Thanks again!!
Every time i go to Sugarfina it's closed with a sign that says Candy Break be back. So weird! Is there only one employee???
xboy
I just bought a box of chocolate , outside all is dust and the service personnel she just put all the stuff in to the bag like Garbage . wow good service
Shelly Okamura
This was my first time visiting an actual SUGARFINA store, though I have had the pleasure of having their yummy treats before. WOWWW! Talk about a kid in a candy store! Everything was so neatly arranged on the shelves, with the different colored treats so inviting! The salesperson, JESSICA, was so warm & welcoming, & on her game! She definitely knew her product! I was so excited, I couldn't decide what to buy, but Jessica was so sweet to point me to the SALE display, where everything was 70% off, AND the counter, where everything was only $1 (with no limit!). I probably spent more than I should have, but walked out of there with a BIG HEAVY bag of candy to give to family & friends! Thank you, JESSICA! You are AWESOME!
King L.
The lady working at this store was picking at all candy that was already sealed for purchase . She was raiding the the candy cubes with her dirty fingers licking and sucking her fingers as she gorged on the sealed boxes of candy.She would use her long acrylic nails to slice the plastic seal then open and raid the boxes picking out the candy with her nails , putting the candy on her tongue licking her fingers and then reseal the box of candy and placing it back on the shelf ready for a customer to purchase with missing candy and her licked fingers and nails all over the contaminated candy. She kept doing it for 30 minutes. I decided not to purchase any of that candy glazed with saliva. No thanks
The candies are good! No complaints. However, the girl behind the counter has the worst attitude ever! Shes a bit overweight & fair skin, shouldve asked for her name bur she is Just overall bitchy, rude & not nice at all. She was annoyed with any questions or when i asked her to repeat the balance, she was annoyed at that too. She's probably miserable working there & probably doesnt love her job but come on, such bad customer service. She makes me not wanting to shop there anymore. I think there are 2 girls working there because I went on another day & this girl was nicer! Anyways beware when you go here!
Aside from the Sugarfina that has its small nook near Nordstrom at the Brea Mall, this is the next closest Sugarfina to me. It definitely is a bigger space. I have a friend who loves their gummies, so I got a gift for her from here. Everything is nicely packaged and the customer service was helpful. If you love their higher quality candies, they do have a membership program too. I wish they did samples like the Brea Mall location, though I'm not sure if that's because of the location or something that's ceased since COVID. Solid if you're looking for a gift for someone who loves their candy.
Cute interior decorations. Staff here is super sweet! They gave me sample candies for free and invited me to try different flavors. Pretty awesome service. This is newly opened, so not very busy. The package is pretty cute. I personally like the chewy candy than the hard chocolate they sell. But it's a good spot for candy gift shopping. Kids will like it.
I should’ve checked the latest comment (7 months from now) before went in.The salesperson greeted me with a yawn.Yawned at me while selecting.One last yawn while checkout.Somehow proved being @Sugarfina is one relaxing thing to do. Agree anyone?Asked the female staff for samples or testers, she just shakes her head without a word. Guess she didn’t want to break the silence or I should’ve been a regular before first time go in. My bad.After checkout, taking a little nap came to my mind. Of course yawning while thought about it. Time to go home. What a great afternoon purchase.Don’t miss Sugarfina @Santa Anita.What a gem(yawn).
This location switched out the candies in their rainbow box. Online it was supposed to have rainbow strips, gummy bears and gummy butterflies. They swapped them out for the vegan purées from the beach box which are pretty gross. I didn't get the rainbow box but I didn't realize what they had done until I came home and checked. This is pretty unethical and I am shocked!!!
I feel like the lady who works there is not happy.
I went in Sunday afternoon. Terrible customer service... i wish i didn't have to buy any candy.
When I asked the salesperson about the price, some of her behaviors and tone of voice made me feel that she didn't want to talk or be disturbed. I see her like she doesn't want to do anything 。 So I don't want to buy from someone with bad service here. Go to the second floor to buy Lady M candies. better!
When I asked the salesperson about the price, some of her behaviors and tone of voice made me feel that she didn't want to talk or be disturbed. I see her like she doesn't want to do anything 。 So I don't want to buy from someone with bad service here. Go to the second floor to buy Lady M candies. better!
Cute candies!! They have a wide selection of candies that you can choose and buy from! The active worker named Veronica is a really great person for helping me choosing the best candies! The prices for their candies are reasonable too. I definitely will come back for buying more of their different kinds of candies soon because they are very cute. Thanks again!!
Restaurantji Recommends
Every time i go to Sugarfina it's closed with a sign that says Candy Break be back. So weird! Is there only one employee???
I just bought a box of chocolate , outside all is dust and the service personnel she just put all the stuff in to the bag like Garbage . wow good service
This was my first time visiting an actual SUGARFINA store, though I have had the pleasure of having their yummy treats before. WOWWW! Talk about a kid in a candy store! Everything was so neatly arranged on the shelves, with the different colored treats so inviting! The salesperson, JESSICA, was so warm & welcoming, & on her game! She definitely knew her product! I was so excited, I couldn't decide what to buy, but Jessica was so sweet to point me to the SALE display, where everything was 70% off, AND the counter, where everything was only $1 (with no limit!). I probably spent more than I should have, but walked out of there with a BIG HEAVY bag of candy to give to family & friends! Thank you, JESSICA! You are AWESOME!
The lady working at this store was picking at all candy that was already sealed for purchase . She was raiding the the candy cubes with her dirty fingers licking and sucking her fingers as she gorged on the sealed boxes of candy.She would use her long acrylic nails to slice the plastic seal then open and raid the boxes picking out the candy with her nails , putting the candy on her tongue licking her fingers and then reseal the box of candy and placing it back on the shelf ready for a customer to purchase with missing candy and her licked fingers and nails all over the contaminated candy. She kept doing it for 30 minutes. I decided not to purchase any of that candy glazed with saliva. No thanks
The customer service here is excellent.