Red Palace 2

18868 Norwalk Blvd, Artesia
(562) 402-9666

Recent Reviews

D Mik

Wish their more light on the food but music and waitress are very nice and quick to respond.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Spicy Pork, Beef Bulgogi and Spicy Chicken Bulgogi, Pork Steak, Salad

David Suarez

Meat tasted good, was quick on giving us refills, great experience

Atmosphere: 5

Food: 5

Service: 5

INFO GARCIA

So, I come here all the time usually with 6 + people. Today I decided to come by myself all the way from Riverside, I come in and they said they couldn’t help me because I was by myself!!!!!!!!!! What kind of restaurant is this!!!!!! Smh, I’m still a customer, I’m still paying full price is not like I was asking for a discount or anything. Unfortunately I wont be coming back to this place ever again.

Adrian Remigio

Vickie is the best, 100% come here!!!!!

Atmosphere: 5

Food: 5

Service: 5

angel C

1. Mandatory 18% tip for all check2. My son went with others friends at 9:35 pm (dumb), store close on 11 pmThe server said the last order will be at 10:15 . When they wanted order more meat , the lady ( is she boss?) said loudly” Kitchen closed !“Finally the boys got one plate meat.When they tried to call someone to order more, all of the servers were hidden at the back, and 10:16 - someone finally showed up, then …….” Sorry-kitchen closed” WoW3. 10 pm, please pay first because the cashier will close4.Sound like my son and friends tried to rob the all you can eat BBQ for meat but failedOut of door with a $90 bill for 3 hungry boys5Should I report to the Business Bureau for mandatory tip add-ons and rob-off

Atmosphere: 1

Food: 1

Service: 1

Deez Nuts

My friends and I came here at around 9:30 and we noticed that the service was very abysmal, we didn’t even receive our water until our second round of meat. The server had informed us that the last call of meat was at 10:15 and the time he informed us was around 9:50. My friends and I kept trying to signal the staff to inform the staff that we wanted more meat but they kept ignoring us deliberately. We spend almost 100 dollars, we were asked to pre pay as well which I found very vile . I 100% do not recommend eating here, go get your money’s worth somewhere else.

Atmosphere: 1

Food: 3

Service: 1

Perla Escareno

Honestly worst experience ever at a kbbq. Service was horrible. Horrible is not even close to what the service was actually as they ignored our requests multiple times in getting water or refills of food. They warned us about the time that they will have last calls on meat at 10 but the time was already 9:50 from the kitchen which was an unpleasant surprise as they did not post any notice or signs as their dinner time stated that it would be going on until 11. We tried to get our last call of meat but the servers did not come out for another 15 minutes and were deliberately hiding in the back of our kitchen until last calls for meat was over and this frustrates me the most as me and my party did not have time or enough food to be full at the all you can eat bbq. They even made us pay early before hand which was severely unpleasant as this ruined the mood of our restaurant experience. They also started packing up everything early an hour before closing while we were trying to eat what was left which really ruined the experience. This experience has really scarred me as I could not possibly believe how an all you can eat could be like this. It was truly not an all you can eat bbq. Would never recommend. Would never come back

Atmosphere: 1

Food: 1

Service: 1

Basnet Shekhar

They didn't let me stay for the full 1 hour and 30 minutes like they promised. They also added the tip automatically. If you're okay with being disrespected as a customer, then this place might be for you. They'll turn your good time into hell. I'm never going back to this awful place.

Atmosphere: 1

Food: 1

Service: 1

Allen Marquez

They added their own 18 percent

Service: 1

Terry Faleono

Waiter was ok, it wasn't busy but he took too long to check on us. Food was ok meat was dry. Watch out on your receipt for charges especially the tips. They mislead you into double dip on your tips. I think their original location is way better where the owner

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Beef Bulgogi and Spicy Chicken Bulgogi

frank lobo

Just be aware, they add the tip in the bill, don't tip again. It seems like a shyster move in my opinion. For this makes for 3 star

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Miso Soup

Abe Muniz

Went thrusday Nighy with my daughter her favorite kbbq spot wait time 10mins not bad service was quick waitress keep checking in on us always a plus and food was very

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Steak, Premium Squid, Boneless Spare Ribs

Edmundo Leyva

So stingy with the portions.

Atmosphere: 1

Food: 3

Service: 1

Queen V

They add tip on their own! Only 18%!!!!!!! Tip is mandatory! When I addressed the tip situation to the “owner” she said it was mandatory. Gave me the biggest attitude when I tried to explain there was no way it could be mandatory unless it’s over $100 or more than 6 people. I told her she didn’t say that as we were coming in nor is it anywhere in the wall! I’m paying for my food tip depends on your service. She said fine! Don’t come back here!But on top of that: they had AWFUL customer service!!!! So we tried this place out for the first time, as soon as walked in we notice the servers didn’t really want to work. The server gave me an attitude because of my stroller. The restroom doesn’t have a changing station and she told me that either way I could y change her there. I have an uppababy bassinet, I told her I was going to change her in the stroller but if I could do it in the restroom since it was cold out. She said no a stroller doesn’t fit. I had to change my 9 month old outside in the cold. But okay I was hungry. When I used the restroom I realized that my stroller could have sit with extra space for me to do circles around it!We didn’t want to leave since my pregnant self was really hungry! We tried to make the best of the situation, but We had to keep asking for out stuff! Waiter gave us 1 napkin per person, we asked again and she only gave us 2! Mind you I had my kid there. She gave my husband attitude when he asked for a fountain drink instead of can the waiter rolled her eyes! Meat is super thin! With most fat. I would not recommend this place at all, maybe not so much for the food (Mizo soup was cold!!!) but if you like getting disrespected as a paying customer this is your place

Atmosphere: 2

Food: 2

Service: 1

Jaime A.

Service is amazing! Servers are always attentive and quick with brining whatever is asked for. Prices are great and the food as well!

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