Went 2 nights in a row. First night in the bar area, everything was great.The second night went to the bar area, sat for 15 minutes with zero acknowledgment from any staff and zero service. I left the bar and got a table in the dining room. Service was great and the food was very good. Beer was warmer than it should have been. The restaurant atmosphere is pretty dated and dull.
Atmosphere: 4
Food: 5
Service: 4
isabella gennaccaro
My partner and I unfortunately made the very poor decision to reserve a table online at Black Angus on Wednesday 4/24 at 9 pm. Now if you do not plan to attend your customers after a certain time it is disrespectful to even give them the option to make reservations and if you refuse to do your job. As someone who comes from the restaurant industry this is the worst dining experience I’ve had. To start we waited probably 15 minutes just to order drinks. And an additional 15 to order our food. Okay 30 minutes of our hour left we have to dine. When placed our order we asked our waitress (the girl with the brown hair pulled back in a bun and big eyelashes) for an order of bread. She proceeded to walk to the group of servers sitting down near the bar and talk to them rather than place our order. We then waited so long for our bread that we finally asked the guy cleaning tables to get it for us. Approx 40 minutes for our food to come out and by that point the atmosphere was miserable as we were being made to feel rushed out at that point. Our food arrived half cold and the steaks cooked improperly to what we requested. Our server did not check on us once and we had to get up multiple times to ask for water and condiments however she had plenty of time to sot around and chat with the guys at the bar and make sure their beers were filled. She finally came when she was ready for us to leave and we asked to speak with the manager to express our concerns as we could only stomach about a third party of the food. He really had such an apathetic attitude and expressed no remorse as he just tried to give us excuses. He then said I’ll see what I can do and never returned to our table. We then waited 15 more minutes to take the dessert that came with our meal, Togo and again had to go out of our way to go pay the bill at the bar. After all is said and done, if I’m expected to pay 130 for the most subpar food I’ve ever tasted and put a tip on top I Atleast expect to receive halfway decent service. This was not that. I’m not usually one to complain and This could all be met with understanding had they been understaffed and extremely busy. This was not the case as there were maybe five tables when we arrived all eating or getting ready to leave. When I physically see my server sitting around talking to coworkers and joking and not fulfilling something as basic as some bread. Not to mention other paying customers having to get out of their own seats to request things or food not being cooked right. My complaint ends here however be weary bc the cherry on top was waking up this morning with both my partner and I throwing up and having diarrhea from food poisoning and that’s the only thing we ate together :) the only time I have not felt bad for leaving no tip.
Atmosphere: 1
Food: 1
Service: 1
Gail Shelton
First time here...traveled from Oregon. We all had incredible meals. The servers were so friendly. Everything was perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New York Style Cheesecake, Mashed Potatoes, Sides, Big Mountain Chocolate Fudge Cake, Salads, Loaded Baked Potato, Steaks
DanOn3
WARNING Black Angus will also somehow switch all bad reviews to an alternate fake restaurant (Give Me Sum). Had an 8:30BLACK ANGUS BAKERSFIELD reservation. Almost 10pm and still waiting for Food. Ordered Drinks at our table but Had to go to the Bar and got served faster. It's Busy but this is the worst service I've had here. I've been been to this location many times but this was bad.
Atmosphere: 4
Food: 1
Service: 2
Melissa Hidalgo
Everytime my family and I eat dinner here we are greeted by the nicest host and have the best waiters! Everyone is so welcoming and the food is always great!!
Atmosphere: 5
Food: 5
Service: 5
Jojo Rincon
I love the potato soup and ribeye and the best big mountain chocolate fudge cake .best service with a small amount of people and with a big party the service is not the best .
Enjoyed my meal at Black Angus, Rosedale Hwy. "Autumn" was very attentive and friendly. I will come back for more food.
Atmosphere: 4
Food: 4
Service: 4
Roberto
Place entirely in wood which recalls the American style. Excellent meat and very kind and attentive staff. I recommend to everyone!!
Atmosphere: 5
Food: 5
Service: 5
Brian Z.
Traveling for work. Just wanted a quick steak. Hostesses barely stopped their side conversation to greet me. Pushed me to "open seating" in the bar for some reason. No menu. Ignored for 10 minutes in the bar. Just left...plenty of other places on Rosedale highway...
Armando L.
The food is good,the drinks also taste good,but their waitress are a little slow and the guys who pick up the empty dishes are rude! They have no ambiance at all! If you can put up with those details you should be fine here.
Absolutely delicious. Steak was perfect. Will go back there again. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steaks
Danny B.
I was invited by the manager to come in and discuss my experiences. I brought my wife in and we just made it a rare date. We enjoyed a great meal and the staff were off the charts professional and friendly. The manager even came over and we had a great chat about the food and the ambiance. It was a great lunch and I am a fan of the general manager. He truly cares about his operation and offers a level of customer service seldom seen. In fact, we had such a great experience we are planning a birthday dinner for my daughter in a few weeks. I can't say enough about the quality and taste of the meal. Looks like I am team Black Angus once again!
Fonouvdior
This steakhouse has very good food. The sourdough is really good, like it a lot..
Atmosphere: 4
Food: 5
Service: 4
Luis Robles
Foods ok , service a joke. I’ve ordered food to go several times and have held back from providing a review thinking maybe I just received bad service the first few times but thats not the case. I order food to go , get a text that the food is ready for pick up and then when I arrive it is not and I’m stuck waiting in the Lobby for 16-20 minutes till they can figure out what the status of my order is.
Went 2 nights in a row. First night in the bar area, everything was great.The second night went to the bar area, sat for 15 minutes with zero acknowledgment from any staff and zero service. I left the bar and got a table in the dining room. Service was great and the food was very good. Beer was warmer than it should have been. The restaurant atmosphere is pretty dated and dull.
Atmosphere: 4
Food: 5
Service: 4
My partner and I unfortunately made the very poor decision to reserve a table online at Black Angus on Wednesday 4/24 at 9 pm. Now if you do not plan to attend your customers after a certain time it is disrespectful to even give them the option to make reservations and if you refuse to do your job. As someone who comes from the restaurant industry this is the worst dining experience I’ve had. To start we waited probably 15 minutes just to order drinks. And an additional 15 to order our food. Okay 30 minutes of our hour left we have to dine. When placed our order we asked our waitress (the girl with the brown hair pulled back in a bun and big eyelashes) for an order of bread. She proceeded to walk to the group of servers sitting down near the bar and talk to them rather than place our order. We then waited so long for our bread that we finally asked the guy cleaning tables to get it for us. Approx 40 minutes for our food to come out and by that point the atmosphere was miserable as we were being made to feel rushed out at that point. Our food arrived half cold and the steaks cooked improperly to what we requested. Our server did not check on us once and we had to get up multiple times to ask for water and condiments however she had plenty of time to sot around and chat with the guys at the bar and make sure their beers were filled. She finally came when she was ready for us to leave and we asked to speak with the manager to express our concerns as we could only stomach about a third party of the food. He really had such an apathetic attitude and expressed no remorse as he just tried to give us excuses. He then said I’ll see what I can do and never returned to our table. We then waited 15 more minutes to take the dessert that came with our meal, Togo and again had to go out of our way to go pay the bill at the bar. After all is said and done, if I’m expected to pay 130 for the most subpar food I’ve ever tasted and put a tip on top I Atleast expect to receive halfway decent service. This was not that. I’m not usually one to complain and This could all be met with understanding had they been understaffed and extremely busy. This was not the case as there were maybe five tables when we arrived all eating or getting ready to leave. When I physically see my server sitting around talking to coworkers and joking and not fulfilling something as basic as some bread. Not to mention other paying customers having to get out of their own seats to request things or food not being cooked right. My complaint ends here however be weary bc the cherry on top was waking up this morning with both my partner and I throwing up and having diarrhea from food poisoning and that’s the only thing we ate together :) the only time I have not felt bad for leaving no tip.
Atmosphere: 1
Food: 1
Service: 1
First time here...traveled from Oregon. We all had incredible meals. The servers were so friendly. Everything was perfect.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New York Style Cheesecake, Mashed Potatoes, Sides, Big Mountain Chocolate Fudge Cake, Salads, Loaded Baked Potato, Steaks
WARNING Black Angus will also somehow switch all bad reviews to an alternate fake restaurant (Give Me Sum). Had an 8:30BLACK ANGUS BAKERSFIELD reservation. Almost 10pm and still waiting for Food. Ordered Drinks at our table but Had to go to the Bar and got served faster. It's Busy but this is the worst service I've had here. I've been been to this location many times but this was bad.
Atmosphere: 4
Food: 1
Service: 2
Everytime my family and I eat dinner here we are greeted by the nicest host and have the best waiters! Everyone is so welcoming and the food is always great!!
Atmosphere: 5
Food: 5
Service: 5
I love the potato soup and ribeye and the best big mountain chocolate fudge cake .best service with a small amount of people and with a big party the service is not the best .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Baby Back Ribs - Half Rack, Loaded Baked Potato Soup, Big Mountain Chocolate Fudge Cake, Loaded Baked Potato, Steaks
Enjoyed my meal at Black Angus, Rosedale Hwy. "Autumn" was very attentive and friendly. I will come back for more food.
Atmosphere: 4
Food: 4
Service: 4
Place entirely in wood which recalls the American style. Excellent meat and very kind and attentive staff. I recommend to everyone!!
Atmosphere: 5
Food: 5
Service: 5
Traveling for work. Just wanted a quick steak. Hostesses barely stopped their side conversation to greet me. Pushed me to "open seating" in the bar for some reason. No menu. Ignored for 10 minutes in the bar. Just left...plenty of other places on Rosedale highway...
The food is good,the drinks also taste good,but their waitress are a little slow and the guys who pick up the empty dishes are rude! They have no ambiance at all! If you can put up with those details you should be fine here.
Restaurantji Recommends
Campfire feast is good deal. Lot of food for reasonable price
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Loaded Baked Potato Soup, Big Mountain Chocolate Fudge Cake, Steaks
Absolutely delicious. Steak was perfect. Will go back there again. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steaks
I was invited by the manager to come in and discuss my experiences. I brought my wife in and we just made it a rare date. We enjoyed a great meal and the staff were off the charts professional and friendly. The manager even came over and we had a great chat about the food and the ambiance. It was a great lunch and I am a fan of the general manager. He truly cares about his operation and offers a level of customer service seldom seen. In fact, we had such a great experience we are planning a birthday dinner for my daughter in a few weeks. I can't say enough about the quality and taste of the meal. Looks like I am team Black Angus once again!
This steakhouse has very good food. The sourdough is really good, like it a lot..
Atmosphere: 4
Food: 5
Service: 4
Foods ok , service a joke. I’ve ordered food to go several times and have held back from providing a review thinking maybe I just received bad service the first few times but thats not the case. I order food to go , get a text that the food is ready for pick up and then when I arrive it is not and I’m stuck waiting in the Lobby for 16-20 minutes till they can figure out what the status of my order is.
Atmosphere: 2
Food: 4
Service: 1