What’s the point of order ahead if they only make the drink when you show up. Makes me late to work, has me standing in the cold and the staff are hiding in the back. This was my second time calling customer service. I guess the owner won’t address the issue. I’d order everyday if this wasn’t happening. One car in the window and no one else in sight. So I don’t see this being a “busy” isssue.
Atmosphere: 2
Food: 5
Service: 1
Dee Can Travel 2
Had to pay off a debt with a Frappuccino.! Love Starbucks ❤️
Atmosphere: 5
Food: 5
Service: 5
J Vandekamp
Been two weeks waiting for oatmeal. The folks here are always nice and helpful.Wheelchair accessibility: Have parking and ramp
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Vanilla Bean
Megan Perez
My order was wrong and when I told them it was wrong they got rude with me and refused to remake it.
Rafael Zavala
Drivethru very fast and those at the window are very
Atmosphere: 5
Service: 5
ICUP U CUP
No free water. I was denied free water and needed to make a purchase to get free water.
Atmosphere: 1
Food: 1
Service: 1
Neph Flix
This location one of the worst. Everything slow moving here. You have to check on your drinks if you order from the walk up. Parking get blocked in. It's just a mess. But it's starbucks give us the coffee so we can leave is how it feels.
Atmosphere: 2
Food: 3
Service: 2
Retina Shaw
Saturday morning went through the drive through to order my regular white chocolate mocha with almond milk, no whip and hazelnut. My drink tasted like hot water. I went back and just asked for a refund.
Atmosphere: 2
Service: 3
Recommended dishes: White Chocolate
Juanita Delarosa
The waitress was so rude and deny a water to my daughter just because she attends BHS made her purchase an item in order to get a
Service: 1
Teresa P.
Bad additude first of all a girl with short hair curly hair! Omg girl work on your customer service she gave me the wrong order and still says sweetie you're wrong . I keep asking her questions about the drink and she got upset . Mind you I don't really go so patience is key ! Work on it . The drink sucked by the way .. never again will I go to this Starbucks
it was possibly the worst experience I've had at a Starbucks. First I had to get out of my car and practically scream into the speaker for them to understand me and then they forgot my order at the window. I get the computer system was down but it took me 30 minutes in a line that was practically empty.
Salvador Moreno
I had a great experience here in Arvin's Starbucks ?. The drinks were amazing , but the Caramel Fraps tasted a lot like strong coffee. I get employees are new. They will develop ???. Don't give up!
Atmosphere: 5
Food: 4
Service: 5
Sheila Brown
Barista named Kelcie was extremely rude, and when I told her she was, she in a sarcastic tone said oh sorry about that but, same for you guys. Hope you have a nice day. We will be sure not to visit that location again.
Mark Jewell
They are way to slow and they don't care took over 20 minutes to get one drink
Daveline E
I placed an order online for pick up in person and I wasn’t able to because the window was completely closed. What is the purpose of ordering ahead if I’m going to have to do the long wait in the drive thru. Absolutely such a hassle, remove the option to order ahead if that’s the case. I waited in line for over 15 minutes and the line was not that long. When I got my order it was wrong, drink was not good and my sandwich was cold.
What’s the point of order ahead if they only make the drink when you show up. Makes me late to work, has me standing in the cold and the staff are hiding in the back. This was my second time calling customer service. I guess the owner won’t address the issue. I’d order everyday if this wasn’t happening. One car in the window and no one else in sight. So I don’t see this being a “busy” isssue.
Atmosphere: 2
Food: 5
Service: 1
Had to pay off a debt with a Frappuccino.! Love Starbucks ❤️
Atmosphere: 5
Food: 5
Service: 5
Been two weeks waiting for oatmeal. The folks here are always nice and helpful.Wheelchair accessibility: Have parking and ramp
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Vanilla Bean
My order was wrong and when I told them it was wrong they got rude with me and refused to remake it.
Drivethru very fast and those at the window are very
Atmosphere: 5
Service: 5
No free water. I was denied free water and needed to make a purchase to get free water.
Atmosphere: 1
Food: 1
Service: 1
This location one of the worst. Everything slow moving here. You have to check on your drinks if you order from the walk up. Parking get blocked in. It's just a mess. But it's starbucks give us the coffee so we can leave is how it feels.
Atmosphere: 2
Food: 3
Service: 2
Saturday morning went through the drive through to order my regular white chocolate mocha with almond milk, no whip and hazelnut. My drink tasted like hot water. I went back and just asked for a refund.
Atmosphere: 2
Service: 3
Recommended dishes: White Chocolate
The waitress was so rude and deny a water to my daughter just because she attends BHS made her purchase an item in order to get a
Service: 1
Bad additude first of all a girl with short hair curly hair! Omg girl work on your customer service she gave me the wrong order and still says sweetie you're wrong . I keep asking her questions about the drink and she got upset . Mind you I don't really go so patience is key ! Work on it . The drink sucked by the way .. never again will I go to this Starbucks
Restaurantji Recommends
it was possibly the worst experience I've had at a Starbucks. First I had to get out of my car and practically scream into the speaker for them to understand me and then they forgot my order at the window. I get the computer system was down but it took me 30 minutes in a line that was practically empty.
I had a great experience here in Arvin's Starbucks ?. The drinks were amazing , but the Caramel Fraps tasted a lot like strong coffee. I get employees are new. They will develop ???. Don't give up!
Atmosphere: 5
Food: 4
Service: 5
Barista named Kelcie was extremely rude, and when I told her she was, she in a sarcastic tone said oh sorry about that but, same for you guys. Hope you have a nice day. We will be sure not to visit that location again.
They are way to slow and they don't care took over 20 minutes to get one drink
I placed an order online for pick up in person and I wasn’t able to because the window was completely closed. What is the purpose of ordering ahead if I’m going to have to do the long wait in the drive thru. Absolutely such a hassle, remove the option to order ahead if that’s the case. I waited in line for over 15 minutes and the line was not that long. When I got my order it was wrong, drink was not good and my sandwich was cold.
Atmosphere: 1
Food: 1
Service: 1